0001628280-23-009241 | 10-K | XBRL Viewer

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Fair Value Measurements - Schedule of Financial Assets Measured at Fair Value on a Recurring Basis (Details) - Fair Value, Recurring - USD ($) $ in Thousands	Jan. 31, 2023	Jan. 31, 2022
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	$ 169,904	$ 1,129,436
Total assets measured at fair value	169,904	1,129,436
Included in cash and cash equivalents	169,904	1,129,436
Money market funds
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	169,904	1,129,436
Level 1
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	169,904	1,129,436
Total assets measured at fair value	169,904	1,129,436
Level 1 \| Money market funds
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	169,904	1,129,436
Level 2
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	0	0
Total assets measured at fair value	0	0
Level 2 \| Money market funds
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	0	0
Level 3
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	0	0
Total assets measured at fair value	0	0
Level 3 \| Money market funds
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]
Total cash and cash equivalents	$ 0	$ 0

Revenue and Performance Obligations

12 Months Ended

Jan. 31, 2023

Disaggregation of Revenue [Abstract]

Revenue and Performance Obligations

Disaggregation of Revenue

The following table presents revenue by category (dollars in thousands):


	Year Ended January 31,
	2023				2022				2021
	Amount		% of Total Revenue		Amount		% of Total Revenue		Amount		% of Total Revenue

License	$	64,273	14	%	$	47,504	15	%	$	36,208	17	%
Support	349,855		73		247,566		77		165,607		78
Cloud-hosted services	46,860		10		18,613		6		4,092		2
Total subscription revenue	460,988		97		313,683		98		205,907		97
Professional services and other	14,901		3		7,086		2		5,947		3
Total revenue	$	475,889	100	%	$	320,769	100	%	$	211,854	100	%

The following table summarizes the revenue by region based on the billing address of customers who have contracted to use the Company's products and services (dollars in thousands):


	Year Ended January 31,
	2023				2022				2021
	Amount		% of Total Revenue		Amount		% of Total Revenue		Amount		% of Total Revenue

United States	$	345,973	73	%	$	235,428	73	%	$	157,916	75	%
Rest of the world	129,916		27		85,341		27		53,938		25
Total	$	475,889	100	%	$	320,769	100	%	$	211,854	100	%

No other country, outside of the United States, exceeded 10% of total revenue during the periods presented.

Contract Balances

Changes in deferred revenue and unbilled accounts receivable were as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021
Balance, beginning of period	$	223,289	$	147,297	$	100,386
Deferred revenue billings including reclassification to deferred revenue from customer deposits	552,799		395,153		257,544
Recognition of revenue, net of change in unbilled accounts receivable*	(473,844)		(319,161)		(210,633)
Balance, end of period	$	302,244	$	223,289	$	147,297
* Reconciliation to Revenue Reported per Consolidated Statements of Operations:
Revenue billed as of the end of the period	$	473,844	$	319,161	$	210,633
Increase in total unbilled accounts receivable	2,045		1,608		1,221
Revenue Reported per Consolidated Statements of Operations	$	475,889	$	320,769	$	211,854

Unbilled accounts receivable represent revenue recognized on contracts for which billings have not yet been presented to customers because the amounts were earned but not contractually billable as of the balance sheet date. The unbilled accounts receivable balance is due within one year. As of January 31, 2023 and 2022, unbilled accounts receivable of approximately $4.9 million and $2.9 million, respectively, were included in accounts receivable on the Company’s consolidated balance sheets.

Remaining Performance Obligations (RPOs)

The typical stated customer contract term is one year but can range up to three years. RPOs include both deferred revenue and non-cancelable contracted amounts that will be invoiced and recognized as revenue in future periods. As of January 31, 2023 and 2022, the Company had $647.1 million, and $428.8 million, respectively, of remaining performance obligations, which is comprised of product and services revenue not yet delivered. As of January 31, 2023 and January 31, 2022, the Company expected to recognize approximately 58% and 63%, respectively, of its remaining performance obligations as revenue over the next 12 months and the remainder thereafter.

RPOs exclude customer deposits, which are refundable pre-paid amounts that are expected to be recognized as revenue in future periods. These balances are included in customer deposits in the consolidated balance sheets and are classified as current because contractually customers can cancel these obligations with 30 days' written notice. The customer deposit balance is amortized to revenue over the term of the underlying contract as the customer’s right to cancel expires. If no contracts with customers are cancelled, the existing

customer deposit balance will be recognized to revenue over the remaining stated term of the underlying contract which may be over the next 12 months or longer as follows (in thousands):


	As of January 31,
	2023		2022
Within the next 12 months	$	22,657	$	20,324
After the next 12 months	4,042		3,059
Total	$	26,699	$	23,383

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

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+ Details

Common Stock and Stockholders' Equity (Deficit) - Summary of Equity Awards Available for Grant (Details)	12 Months Ended
	Jan. 31, 2023 shares
2014 and 2021 Plans
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Options cancelled (in shares)	210,000

Income Taxes - Additional Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021	Jan. 31, 2020
Income Tax Examination [Line Items]
Income tax expense for foreign subsidiaries	$ 1,000
Valuation allowance	76,400	$ 131,400
Sec 174 Capitalization	58,099	0
Unrecognized tax benefits	10,402	$ 4,849	$ 1,730	$ 1,236
U.S. Federal
Income Tax Examination [Line Items]
Net operating loss carryforwards	659,900
U.S. Federal \| Research Tax Credit Carryforward
Income Tax Examination [Line Items]
Tax credit carryfowards	38,100
State
Income Tax Examination [Line Items]
Net operating loss carryforwards	538,300
State \| Research Tax Credit Carryforward
Income Tax Examination [Line Items]
Tax credit carryfowards	$ 13,600

Cover Page - USD ($) $ in Billions	12 Months Ended
Cover Page - USD ($) $ in Billions	Jan. 31, 2023	Mar. 22, 2023	Jul. 29, 2022
Document Information [Line Items]
Document Type	10-K
Document Annual Report	true
Document Period End Date	Jan. 31, 2023
Current Fiscal Year End Date	--01-31
Document Transition Report	false
Entity File Number	001-41121
Entity Registrant Name	HashiCorp, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	32-0410665
Entity Address, Address Line One	101 Second Street
Entity Address, Address Line Two	Suite 700
Entity Address, City or Town	San Francisco
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94105
City Area Code	415
Local Phone Number	301-3227
Title of 12(b) Security	Class A Common Stock, par value $0.000015 per share
Trading Symbol	HCP
Security Exchange Name	NASDAQ
Entity Well-known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
ICFR Auditor Attestation Flag	true
Entity Public Float			$ 2.0
Documents Incorporated by Reference	Portions of the registrant’s definitive Proxy Statement relating to its fiscal year 2023 Annual Meeting of Stockholders are incorporated by reference into Part III of this Annual Report on Form 10-K where indicated. Such Proxy Statement will be filed with the United States Securities and Exchange Commission within 120 days after the end of the fiscal year to which this Annual Report on Form 10-K relates.
Entity Central Index Key	0001720671
Document Fiscal Year Focus	2023
Document Fiscal Period Focus	FY
Amendment Flag	false
Auditor Name	DELOITTE & TOUCHE LLP
Auditor Firm ID	34
Auditor Location	San Jose, California
Class A Common Stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		95,880,820
Class B Common Stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		95,454,625

Credit Facility	12 Months Ended
Credit Facility	Jan. 31, 2023
Debt Disclosure [Abstract]
Credit Facility	Credit Facility On November 23, 2020, the Company entered into a loan and security agreement with HSBC Ventures USA Inc., (the "Loan Agreement"). On July 28, 2022, the Company terminated the Loan Agreement in accordance with its terms and had no balance outstanding thereunder upon termination and January 31, 2023.

- Definition

The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.

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+ Details

Leases - Schedule of Lease Costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Leases [Abstract]
Short-term lease costs	$ 320	$ 333	$ 227
Operating lease costs	3,512	3,106	2,898
Total lease costs	$ 3,832	$ 3,439	$ 3,125

Commitments and Contingencies

12 Months Ended

Jan. 31, 2023

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies

Letter of credit

The Company has a total of $1.8 million in letters of credit outstanding as security deposits for the Company’s leased office spaces as of January 31, 2023 and 2022.

Purchase commitments

In the normal course of business, the Company enters into non-cancelable purchase commitments with various parties to purchase products and services such as software subscriptions and corporate events. As of

January 31, 2023, the Company had outstanding non-cancelable office lease, hosting infrastructure commitments, and other commitments with a remaining term of 12 months or longer as follows (in thousands):


Years Ending January 31,	Minimum Lease Payments		Hosting Infrastructure Commitments		Other Commitments		Total
2024	$	3,924	$	7,049	$	8,687	$	19,660
2025	4,150		6,331		8,017		18,498
2026	3,734		2,535		—		6,269
2027	3,737		—		—		3,737
2028	1,277		—		—		1,277

Total	$	16,822	$	15,915	$	16,704	$	49,441

Litigation

From time to time, the Company may become involved in various legal proceedings in the ordinary course of its business and may be subject to third-party infringement claims.

In the normal course of business, the Company may agree to indemnify third parties with whom it enters into contractual relationships, including customers, lessors, and parties to other transactions with the Company, with respect to certain matters. The Company has agreed, under certain conditions, to hold these third parties harmless against specified losses, such as those arising from a breach of representations or covenants, other third-party claims that the Company’s products when used for their intended purposes infringe the intellectual property rights of such other third parties, or other claims made against certain parties. It is not possible to determine the maximum potential amount of liability under these indemnification obligations due to the Company’s limited history of prior indemnification claims and the unique facts and circumstances that are likely to be involved in each particular claim.

Although the results of litigation and claims are inherently unpredictable, the Company believes that there was not a reasonable possibility that the Company had incurred a material loss with respect to such loss contingencies, as of January 31, 2023 and 2022.

Revenue and Performance Obligations - Summary of Revenue By Region Based On The Billing Address of Customers (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Revenues From External Customers And Long Lived Assets [Line Items]
Total revenue	$ 475,889	$ 320,769	$ 211,854
Revenue \| Region
Revenues From External Customers And Long Lived Assets [Line Items]
Percentage of total revenue	100.00%	100.00%	100.00%
United States
Revenues From External Customers And Long Lived Assets [Line Items]
Total revenue	$ 345,973	$ 235,428	$ 157,916
United States \| Revenue \| Region
Revenues From External Customers And Long Lived Assets [Line Items]
Percentage of total revenue	73.00%	73.00%	75.00%
Rest of the world
Revenues From External Customers And Long Lived Assets [Line Items]
Total revenue	$ 129,916	$ 85,341	$ 53,938
Rest of the world \| Revenue \| Region
Revenues From External Customers And Long Lived Assets [Line Items]
Percentage of total revenue	27.00%	27.00%	25.00%

- Definition

Amount of revenue recognized from goods sold, services rendered, insurance premiums, or other activities that constitute an earning process. Includes, but is not limited to, investment and interest income before deduction of interest expense when recognized as a component of revenue, and sales and trading gain (loss).

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-URI https://asc.fasb.org/extlink&oid=126975872&loc=SL124442526-122756

Reference 18: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9054-108599

Reference 19: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
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-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
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-Paragraph 2
-Subparagraph (SX 210.5-03(1))
-URI https://asc.fasb.org/extlink&oid=126953954&loc=SL114868664-224227

+ Details

Organization and Description of Business	12 Months Ended
Organization and Description of Business	Jan. 31, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Organization and Description of Business	Organization and Description of BusinessDescription of BusinessHashiCorp, Inc. ("HashiCorp" or the "Company") was incorporated in Delaware in May 2013. The Company is headquartered in San Francisco, California and has wholly owned subsidiaries around the world. The Company’s foundational technologies solve the core infrastructure challenges of cloud adoption by enabling an operating model that unlocks the full potential of modern public and private clouds. The Company’s cloud operating model provides consistent workflows and a standardized approach to automating the critical processes involved in delivering applications in the cloud: infrastructure provisioning, security, networking, and application deployment. The Company’s primary commercial products are HashiCorp Terraform, Vault, Consul, and Nomad. The Company’s software is predominantly self-managed by users and customers who deploy it across public, private, and hybrid cloud environments. The Company also offers a fully managed cloud platform for multiple products that further accelerates enterprise cloud migration by addressing resource and skills gaps, improving operational efficiency and speeding up deployment time for customers. Additionally, the Company provides premium support and services.

Subsequent Events	12 Months Ended
Subsequent Events	Jan. 31, 2023
Subsequent Events [Abstract]
Subsequent Events	Subsequent Events The Company evaluated subsequent events through March 27, 2023, which is the date the audited consolidated financial statements were available to be issued. On March 10, 2023, Silicon Valley Bank ("SVB") was placed under the receivership of the Federal Deposit Insurance Corporation (“FDIC”) by the California Department of Financial Protection and Innovation. On March 12, 2023, the Federal Reserve approved actions enabling the FDIC to complete its resolution of SVB in a manner that fully protects all depositors. The Company's operations were not impacted, and management believes the exposure to loss as a result of SVB's receivership is not material.

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Jan. 31, 2023	Jan. 31, 2022
Accounts receivable, allowances	$ 13	$ 20
Class A Common Stock
Common stock, par value (dollars per share)	$ 0.000015	$ 0.000015
Common stock, shares authorized (in shares)	1,000,000,000	1,000,000,000
Common stock, shares issued (in shares)	88,823,000	30,597,000
Common stock, shares outstanding (in shares)	88,823,000	30,597,000
Class B Common Stock
Common stock, par value (dollars per share)	$ 0.000015	$ 0.000015
Common stock, shares authorized (in shares)	200,000,000	200,000,000
Common stock, shares issued (in shares)	101,145,000	151,570,000
Common stock, shares outstanding (in shares)	101,145,000	151,570,000

Leases - Additional Information (Details) - USD ($)	12 Months Ended
Leases - Additional Information (Details) - USD ($)	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Leases [Abstract]
Operating ROU asset impairment losses	$ 0	$ 0	$ 0

Revenue and Performance Obligations - Summary of Revenue Disaggregated by Category (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Disaggregation Of Revenue [Line Items]
Revenue	$ 475,889	$ 320,769	$ 211,854
Revenue \| Product
Disaggregation Of Revenue [Line Items]
Percentage of total revenue	100.00%	100.00%	100.00%
Subscription Revenue
Disaggregation Of Revenue [Line Items]
Revenue	$ 460,988	$ 313,683	$ 205,907
Subscription Revenue \| Revenue \| Product
Disaggregation Of Revenue [Line Items]
Percentage of total revenue	97.00%	98.00%	97.00%
Subscription Revenue \| License
Disaggregation Of Revenue [Line Items]
Revenue	$ 64,273	$ 47,504	$ 36,208
Subscription Revenue \| License \| Revenue \| Product
Disaggregation Of Revenue [Line Items]
Percentage of total revenue	14.00%	15.00%	17.00%
Subscription Revenue \| Support
Disaggregation Of Revenue [Line Items]
Revenue	$ 349,855	$ 247,566	$ 165,607
Subscription Revenue \| Support \| Revenue \| Product
Disaggregation Of Revenue [Line Items]
Percentage of total revenue	73.00%	77.00%	78.00%
Subscription Revenue \| Cloud-hosted services
Disaggregation Of Revenue [Line Items]
Revenue	$ 46,860	$ 18,613	$ 4,092
Subscription Revenue \| Cloud-hosted services \| Revenue \| Product
Disaggregation Of Revenue [Line Items]
Percentage of total revenue	10.00%	6.00%	2.00%
Professional services and other
Disaggregation Of Revenue [Line Items]
Revenue	$ 14,901	$ 7,086	$ 5,947
Professional services and other \| Revenue \| Product
Disaggregation Of Revenue [Line Items]
Percentage of total revenue	3.00%	2.00%	3.00%

Commitments and Contingencies (Tables)

12 Months Ended

Jan. 31, 2023

Commitments and Contingencies Disclosure [Abstract]

Schedule of Outstanding Non Cancelable Office Lease, Hosting Infrastructure Commitments, and Other Commitments

As of


Years Ending January 31,	Minimum Lease Payments		Hosting Infrastructure Commitments		Other Commitments		Total
2024	$	3,924	$	7,049	$	8,687	$	19,660
2025	4,150		6,331		8,017		18,498
2026	3,734		2,535		—		6,269
2027	3,737		—		—		3,737
2028	1,277		—		—		1,277

Total	$	16,822	$	15,915	$	16,704	$	49,441

Income Taxes - Summary of Effective Income Tax Rate Reconciliation (Details)	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Income Tax Disclosure [Abstract]
U.S. federal tax benefit at statutory rate	21.00%	21.00%	21.00%
State income taxes, net of federal benefit	4.50%	8.20%	6.90%
Foreign earnings taxed at different rate	0.50%	0.60%	0.60%
Stock-based compensation	(4.20%)	13.10%	8.00%
Non-deductible expenses and other	1.20%	(0.70%)	(0.20%)
Research and development credits	4.60%	2.90%	1.90%
Change in valuation allowance, net	(28.00%)	(45.40%)	(38.50%)
Effective tax rate	(0.40%)	(0.30%)	(0.30%)

Common Stock and Stockholders' Equity (Deficit) - Schedule of Fair Value Measurement of Stock Based Awards (Details) - $ / shares	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Expected volatility, minimum		49.00%	50.00%
Expected volatility, maximum		50.20%	51.40%
Expected term (in years)		6 years 29 days	6 years 29 days
Risk-free interest rate, minimum		0.90%	0.50%
Risk-free interest rate, maximum		1.04%	0.60%
Dividend yield	0.00%	0.00%	0.00%
Minimum
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Fair value of common stock (dollars per share)		$ 28.94	$ 16.52
Maximum
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Fair value of common stock (dollars per share)		$ 47.07	$ 23.37

Common Stock and Stockholders' Equity (Deficit) - Summary of Stock-Based Compensation Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	$ 171,161	$ 200,568	$ 39,223
Capitalized stock-based compensation	4,207	3,562	0
Total stock-based compensation expense	175,368	204,130	39,223
Secondary Transactions
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	0	0	32,051
Capitalized stock-based compensation	0	0	0
Total stock-based compensation expense	0	0	32,051
Secondary Sales
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	171,161	200,568	7,172
Capitalized stock-based compensation	4,207	3,562	0
Total stock-based compensation expense	175,368	204,130	7,172
Cost Of Revenue \| Cost of support
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	8,485	8,073	1,056
Cost Of Revenue \| Cost of support \| Secondary Transactions
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	0	0	650
Cost Of Revenue \| Cost of support \| Secondary Sales
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	8,485	8,073	406
Cost Of Revenue \| Cost of cloud-hosted services
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	2,761	2,482	0
Cost Of Revenue \| Cost of cloud-hosted services \| Secondary Transactions
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	0	0	0
Cost Of Revenue \| Cost of cloud-hosted services \| Secondary Sales
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	2,761	2,482	0
Cost Of Revenue \| Cost of professional services and other
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	2,555	3,367	308
Cost Of Revenue \| Cost of professional services and other \| Secondary Transactions
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	0	0	210
Cost Of Revenue \| Cost of professional services and other \| Secondary Sales
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	2,555	3,367	98
Sales and marketing
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	58,205	64,991	11,286
Sales and marketing \| Secondary Transactions
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	0	0	8,895
Sales and marketing \| Secondary Sales
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	58,205	64,991	2,391
Research and development
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	46,255	67,865	5,974
Research and development \| Secondary Transactions
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	0	0	4,199
Research and development \| Secondary Sales
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	46,255	67,865	1,775
General and administrative
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	52,900	53,790	20,599
General and administrative \| Secondary Transactions
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	0	0	18,097
General and administrative \| Secondary Sales
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	$ 52,900	$ 53,790	$ 2,502

CONSOLIDATED STATEMENTS OF REDEEMABLE CONVERTIBLE PREFERRED STOCK AND STOCKHOLDERS' EQUITY (DEFICIT) (Parenthetical) $ in Thousands	12 Months Ended
	Jan. 31, 2021 USD ($)
Redeemable Convertible Preferred Stock
Stock issuance costs	$ 276

Common Stock and Stockholders' Equity (Deficit) - Schedule of Reserved Shares of Common Stock for Future Issuance (Details) - shares	Jan. 31, 2023	Jan. 31, 2022
Class Of Stock [Line Items]
Common stock capital shares reserved for future issuance (in shares)	45,377	42,248
2014 Plan
Class Of Stock [Line Items]
Number of shares available for sale	21,466	17,561
2021 Employee Stock Purchase Plan
Class Of Stock [Line Items]
Common stock capital shares reserved for future issuance (in shares)	3,008	1,900
Options outstanding \| 2014 Plan
Class Of Stock [Line Items]
Common stock capital shares reserved for future issuance (in shares)	9,315	12,381
Restricted stock units outstanding \| 2014 Plan
Class Of Stock [Line Items]
Common stock capital shares reserved for future issuance (in shares)	11,588	10,406

Balance Sheet Components - Accrued Compensation and Benefits (Details) - USD ($) $ in Thousands	Jan. 31, 2023	Jan. 31, 2022
Compensation And Benefits [Abstract]
Accrued commissions	$ 16,932	$ 15,993
Accrued bonus	3,220	2,632
Accrued vacation	20,614	15,970
Accrued payroll and withholding taxes	11,574	18,885
ESPP employee contribution	4,247	2,709
Other	2,041	750
Total accrued compensation and benefits	$ 58,628	$ 56,939

Income Taxes

12 Months Ended

Jan. 31, 2023

Income Tax Disclosure [Abstract]

Income Taxes

The Company’s loss before income taxes was as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021
Domestic	$	(279,675)	$	(294,299)	$	(86,845)
International	6,390		5,147		3,592
Loss before income taxes	$	(273,285)	$	(289,152)	$	(83,253)

The components of the provision for income taxes are as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021
Current provisions for income taxes:
Federal	$	—	$	—	$	—
State	54		48		9
Foreign	1,118		1,125		401
Total current tax expense	1,172		1,173		410

Deferred tax expense:
Federal	—		—		—
State	—		—		—
Foreign	(159)		(187)		(148)
Total deferred tax expense	(159)		(187)		(148)

Provision for income taxes	$	1,013	$	986	$	262

The reconciliation of the statutory federal income tax and the Company's effective income tax is as follows:


	Year Ended January 31,
	2023		2022		2021
U.S. federal tax benefit at statutory rate	21.0	%	21.0	%	21.0	%
State income taxes, net of federal benefit	4.5	%	8.2	%	6.9	%
Foreign earnings taxed at different rate	0.5	%	0.6	%	0.6	%
Stock-based compensation	(4.2)	%	13.1	%	8.0	%
Non-deductible expenses and other	1.2	%	(0.7)	%	(0.2)	%
Research and development credits	4.6	%	2.9	%	1.9	%
Change in valuation allowance, net	(28.0)	%	(45.4)	%	(38.5)	%
Effective tax rate	(0.4)	%	(0.3)	%	(0.3)	%

The components of the Company’s net deferred tax assets and liabilities were as follows (in thousands):


	Year Ended January 31,
	2023		2022
Deferred tax assets:
Net operating losses	$	172,911	$	167,218
Sec 174 Capitalization	58,099		—
Deferred revenue	9,679		2,687
Lease liability	3,909		4,772
Other accruals	5,030		5,542
Stock-based compensation	21,988		25,772
Credit carryforwards	39,697		18,883
Total deferred tax assets	$	311,313	$	224,874


	Year Ended January 31,
	2023		2022
Deferred tax liabilities:
Fixed assets	$	(5,064)	$	(2,837)
Right-of-use asset	(3,171)		(3,953)
Deferred commissions	(31,332)		(22,900)
Total deferred tax liabilities	$	(39,567)	$	(29,690)
Net deferred tax assets	$	271,746	$	195,184
Valuation allowance	(271,244)		(194,850)
Deferred tax assets, net of valuation allowance	$	502	$	334

Due to its history of operating losses, the Company has not recorded any income tax expense for the year ended January 31, 2023 except for $1.0 million of tax expense for its foreign subsidiaries which are profitable as a result of intercompany compensation. Recognition of deferred tax assets is appropriate when realization of such assets is more likely than not. A valuation allowance has been provided by the Company against federal and state deferred tax assets. Overall, the valuation allowance increased by $76.4 million and $131.4 million for fiscal 2023 and 2022, respectively.

As of January 31, 2023, the Company has U.S. federal and state net operating loss carryforwards of approximately $659.9 million and $538.3 million respectively, which begin to expire in 2034 and 2025 for federal and state purposes, respectively. The Company also has federal and state research credit carryforwards of $38.1 million and $13.6 million respectively. The federal tax credit carryforwards will begin to expire in 2033, if not utilized. The state credit carryforwards have no expiration date.

A limitation may apply to the use of the net operating loss and credit carryforwards, under provisions of the Internal Revenue Code of 1986, as amended, and similar state tax provisions that are applicable if the Company experiences an “ownership change.” An ownership change may occur, for example, as a result of issuance of new equity. Should these limitations apply, the carryforwards would be subject to an annual limitation, resulting in a potential reduction in the gross deferred tax assets before considering the valuation allowance.

The Company is subject to income taxes in the United States, California, and other various domestic and international jurisdictions. Carryover attributes beginning January 2016 remain open to adjustment by the U. S. and state authorities. The U.S., state, and foreign jurisdictions have statutes of limitations that generally range from three to five years. Fiscal years outside of the normal statute of limitation remain open to audit by tax authorities due to tax attributes generated in those early years, which have been carried forward and may be audited in subsequent years when utilized. There are no ongoing examinations.

Beginning in 2022, the 2017 Tax Cuts and Jobs Act amended Section 174 to eliminate current-year deductibility of research and experimentation (R&E) expenditures and software development costs (collectively, R&E expenditures) and instead require taxpayers to charge their R&E expenditures to a capital account amortized over five years (15 years for expenditures attributable R&E activity performed outside the United States). The Company generated a deferred tax asset of $58.1 million for capitalized R&E expenditures for the year ended January 31, 2023 which is fully offset with a valuation allowance.

Unrecognized Tax Benefits

The Company’s reconciliation of the total amounts of unrecognized tax benefits was as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021
Unrecognized tax benefits as of the beginning of the year	$	4,849	$	1,730	$	1,236
Increases related to prior year tax provisions	1,333		475		—
Decrease related to prior year tax provisions	—		—		(56)
Increase related to current year tax provisions	4,220		2,644		550
Unrecognized tax benefits as of the end of the year	$	10,402	$	4,849	$	1,730

The Company had unrecognized tax benefits of approximately $10.4 million and $4.8 million, respectively, as of January 31, 2023 and 2022 which are attributable to federal and state research credits. These unrecognized tax benefits, if recognized, would not affect the effective tax rate and would be offset by the reversal of related deferred tax assets which are subject to a full valuation allowance. The Company has not accrued any interest or penalties.

Recognition of the unrecognized tax benefits would not have an impact on the effective tax because they would be offset by the reversal of related deferred tax assets which are subject to a full valuation allowance. The Company does not anticipate any significant change in the Company’s uncertain tax positions within 12 months of this date.

The Company’s policy is to recognize interest and penalties associated with uncertain tax benefits as part of the income tax provision and include accrued interest and penalties with the related income tax liability on the Company’s consolidated balance sheets. To date, the Company has not recognized any interest and penalties in its consolidated statements of operations, nor has it accrued for or made payments for interest and penalties.

- Definition

The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 21
-URI https://asc.fasb.org/extlink&oid=121826272&loc=d3e32857-109319

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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-Subparagraph (SX 210.4-08(h)(2))
-URI https://asc.fasb.org/extlink&oid=120395691&loc=d3e23780-122690

+ Details

Revenue and Performance Obligations - Changes in Deferred Revenue and Unbilled Accounts Receivable (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Contract With Customer, Change In Contract With Customer, Asset, And Liability [Roll Forward]
Balance, beginning of period	$ 223,289	$ 147,297	$ 100,386
Deferred revenue billings including reclassification to deferred revenue from customer deposits	552,799	395,153	257,544
Recognition of revenue, net of change in unbilled accounts receivable*	(473,844)	(319,161)	(210,633)
Balance, end of period	302,244	223,289	147,297
Revenue billed as of the end of the period	473,844	319,161	210,633
Increase in total unbilled accounts receivable	2,045	1,608	1,221
Revenue Reported per Consolidated Statements of Operations	$ 475,889	$ 320,769	$ 211,854

- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-Subparagraph (a)
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Reference 2: http://www.xbrl.org/2003/role/disclosureRef
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-Paragraph 4
-Subparagraph (a)
-URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130543-203045

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 22
-Subparagraph (b)
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8736-108599

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 22
-Subparagraph (a)
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8736-108599

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 42
-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e9054-108599

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 5
-URI https://asc.fasb.org/extlink&oid=126920106&loc=SL49130545-203045

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 924
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SAB Topic 11.L)
-URI https://asc.fasb.org/extlink&oid=6472922&loc=d3e499488-122856

+ Details

Common Stock and Stockholders' Equity (Deficit) - Additional Information (Details)				1 Months Ended					12 Months Ended
	Dec. 15, 2022 USD ($)	Dec. 08, 2021 USD ($)	Nov. 20, 2019 $ / shares shares	Dec. 31, 2022 USD ($) $ / shares shares	Jun. 30, 2022 USD ($) $ / shares shares	Nov. 30, 2021 $ / shares shares	Aug. 31, 2021 $ / shares shares	Mar. 31, 2021 $ / shares shares	Jan. 31, 2023 USD ($) vote $ / shares shares	Jan. 31, 2022 USD ($) $ / shares shares	Jan. 31, 2021 USD ($) $ / shares shares
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Class A common stock available for issuance (in shares) \| shares									45,377	42,248
Exercisable shares vested \| shares									9,065,374
Weighted average fair value at grant date of options granted (dollars per share) \| $ / shares										$ 18.46	$ 10.10
Total grant-date fair value of stock options vested									$ 4,600,000	$ 6,500,000	$ 10,500,000
Total intrinsic value of options exercised									94,100,000	168,300,000	81,500,000
Stock-based compensation expense, net of amounts capitalized									$ 171,161,000	$ 200,568,000	39,223,000
Unrecognized stock-based compensation expense, weighted-average period									1 year 2 months 12 days	1 year 7 months 6 days
Share-based compensation									$ 171,161,000	$ 200,568,000	$ 39,223,000
Unrecognized stock-based compensation expense									1,300,000	5,200,000
Accrued compensation and benefits									$ 58,628,000	$ 56,939,000
Nonemployees
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Options granted (in shares) \| shares									0	0	0
2014 Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Number of shares available for sale \| shares									21,466	17,561
2014 and 2021 Plans
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Share-based awards, contractual term									10 years
Vesting period of stock options									4 years
Total intrinsic value of options exercised									$ 94,070,000
2021 Employee Stock Purchase Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Class A common stock available for issuance (in shares) \| shares									3,008	1,900
Proceeds from issuance of common stock related to early exercised stock options				$ 8,500,000	$ 8,700,000
Unrecognized stock-based compensation expense, weighted-average period									1 year 10 months 24 days
Share-based compensation									$ 13,200,000
Unrecognized stock-based compensation expense									23,900,000
Stock issued (in shares) \| shares				362,801	351,284
Fair value of common stock (dollars per share) \| $ / shares				$ 23.97	$ 24.20
Accrued compensation and benefits									$ 4,200,000	$ 2,700,000
Look-back feature									2 years
Incremental compensation cost due to modification	$ 5,200,000	$ 4,900,000
IPO
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Preferred stock, shares authorized (in shares) \| shares									100,000,000
Preferred stock, par value (dollars per share) \| $ / shares									$ 0.000015
Secondary Transactions
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Stock-based compensation expense, net of amounts capitalized											$ 32,100,000
Share-based compensation									$ 0	0	$ 32,051,000
Restricted Stock Awards
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
RSUs granted (in shares) \| shares							5,250	5,314
Weighted-average grant-date fair value, granted (dollars per share) \| $ / shares							$ 47.07	$ 28.94
Restricted stock units outstanding
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Vesting period of stock options									4 years
Cumulative stock-based compensation expense									$ 190,500,000	190,500,000
Grant-date fair value of vested shares									144,300,000	$ 71,100,000
Share based compensation, number of shares modified (in shares) \| shares						414,632
Weighted-average grant-date fair value before modification (dollars per share) \| $ / shares						$ 23.95
Weighted-average grant-date fair value after modification (dollars per share) \| $ / shares						$ 80.00
Stock-based compensation expense, net of amounts capitalized									3,700,000
Share based compensation cost will be recognized over remaining life									3,000,000
Value of RSUs forfeited									$ 4,200,000
Unrecognized stock-based compensation expense, weighted-average period									2 years 7 months 6 days	2 years 6 months
Unrecognized stock-based compensation expense									$ 352,200,000	$ 287,700,000
Restricted stock units outstanding \| 2014 Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Class A common stock available for issuance (in shares) \| shares									11,588	10,406
Share based compensation, number of shares modified (in shares) \| shares			3,208,340
Weighted-average grant-date fair value before modification (dollars per share) \| $ / shares			$ 7.24
Weighted-average grant-date fair value after modification (dollars per share) \| $ / shares			$ 9.13
Stock-based compensation expense, net of amounts capitalized									$ 600,000
Share based compensation cost will be recognized over remaining life									$ 100,000
Restricted stock units outstanding \| 2014 and 2021 Plans
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
RSUs granted (in shares) \| shares									7,392
Weighted-average grant-date fair value, granted (dollars per share) \| $ / shares									$ 41.28
Early Exercise Of Employee Options
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Issuance of common stock upon initial public offering, net of underwriting discounts and issuance costs (in shares) \| shares											190,000
Proceeds from issuance of common stock related to early exercised stock options											$ 200,000
Vesting of early exercised stock options									$ 0	$ 0	$ 100,000
Common stock subject to repurchase (in shares) \| shares									0	5,250
Employee Stock
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Purchase period									24 months
Common Class A
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Voting rights \| vote									1
Class B common stock converted to Class A (in shares) \| shares									50,424,950
Common Class A \| 2021 Employee Stock Purchase Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Number of shares available for sale \| shares									3,007,528	3,370,329
Common Class A \| 2021 Equity Incentive Plan [Member]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Class A common stock available for issuance (in shares) \| shares									24,473,693
Class B Common Stock
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Voting rights \| vote									10

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Cash flows from operating activities
Net loss	$ (274,298)	$ (290,138)	$ (83,515)
Adjustments to reconcile net loss to cash from operating activities:
Stock-based compensation expense, net of amounts capitalized	171,161	200,568	39,223
Depreciation and amortization expense	4,588	2,498	888
Non-cash operating lease cost	2,860	2,382	2,098
Other	(1)	14	57
Changes in operating assets and liabilities:
Accounts receivable	(35,556)	(33,364)	(41,407)
Deferred contract acquisition costs	(34,767)	(39,086)	(19,984)
Prepaid expenses and other assets	(61)	(13,626)	2,653
Accounts payable	(1,817)	8,464	1,093
Accrued expenses and other liabilities	2,609	(895)	3,277
Accrued compensation and benefits	1,689	32,379	7,536
Operating lease liabilities	(3,140)	(2,567)	(1,789)
Deferred revenue	78,955	75,992	46,911
Customer deposits	3,316	1,164	3,336
Net cash used in operating activities	(84,462)	(56,215)	(39,623)
Cash flows from investing activities
Purchases of property and equipment	(252)	(214)	(4,304)
Capitalized internal-use software	(8,746)	(6,382)	(2,920)
Purchase of short-term investments	0	0	(50,000)
Proceeds from maturities of short-term investments	0	0	80,000
Net cash (used in) provided by investing activities	(8,998)	(6,596)	22,776
Cash flows from financing activities
Proceeds from initial public offering, net of underwriting discounts and commissions	0	1,252,974	0
Taxes paid related to net share settlement of equity awards	(248)	(105,642)	0
Payments of loan issuance costs	0	0	(229)
Proceeds from issuance of redeemable convertible preferred stock, net of issuance costs	0	0	174,724
Proceeds from issuance of common stock upon exercise of stock options	5,034	5,036	2,629
Proceeds from issuance of common stock under employee stock purchase plan	17,197	0	0
Payments of deferred offering costs	0	(4,522)	0
Net cash provided by financing activities	21,983	1,147,846	177,124
Net (decrease) increase in cash, cash equivalents, and restricted cash	(71,477)	1,085,035	160,277
Cash, cash equivalents, and restricted cash beginning of period	1,357,611	272,576	112,299
Cash, cash equivalents, and restricted cash end of period	1,286,134	1,357,611	272,576
Supplemental disclosure of cash flow information
Cash paid for income taxes, net of refund received	999	739	452
Cash paid for operating lease liabilities	3,781	3,291	2,479
Supplemental disclosure of noncash investing and financing activities
Operating lease right-of-use assets obtained in exchange for new lease obligations	0	2,036	0
Unpaid deferred offering costs	0	1,527	0
Unpaid taxes related to net share settlement of equity awards	0	5,347	0
Conversion of convertible preferred stock to common stock upon initial public offering	0	349,113	0
Capitalized stock-based compensation expense	$ 4,207	$ 3,562	$ 0

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Revenue:
Total revenue	$ 475,889	$ 320,769	$ 211,854
Cost of revenue:
Total cost of revenue	86,969	63,440	41,052
Gross profit	388,920	257,329	170,802
Operating expenses:
Sales and marketing	355,826	269,504	141,018
Research and development	195,384	165,031	65,248
General and administrative	134,997	112,108	48,545
Total operating expenses	686,207	546,643	254,811
Loss from operations	(297,287)	(289,314)	(84,009)
Interest income	26,367	319	756
Other expenses, net	(2,365)	(157)	0
Loss before income taxes	(273,285)	(289,152)	(83,253)
Provision for income taxes	1,013	986	262
Net loss	$ (274,298)	$ (290,138)	$ (83,515)
Net loss per share attributable to Class A and Class B common stockholders, diluted (dollars per share)	$ (1.47)	$ (3.48)	$ (1.32)
Net loss per share attributable to Class A and Class B common stockholders, basic (dollars per share)	$ (1.47)	$ (3.48)	$ (1.32)
Weighted-average shares used to compute net loss per share attributable to common stockholders, basic (in shares)	186,029,000	83,277,000	63,375,000
Weighted-average shares used to compute net loss per share attributable to common stockholders, diluted (in shares)	186,029,000	83,277,000	63,375,000
Subscription Revenue
Revenue:
Total revenue	$ 460,988	$ 313,683	$ 205,907
Cost of revenue:
Total cost of revenue	72,454	52,332	32,541
Subscription Revenue \| License
Revenue:
Total revenue	64,273	47,504	36,208
Cost of revenue:
Total cost of revenue	1,753	221	536
Subscription Revenue \| Support
Revenue:
Total revenue	349,855	247,566	165,607
Cost of revenue:
Total cost of revenue	48,112	38,080	27,194
Subscription Revenue \| Cloud-hosted services
Revenue:
Total revenue	46,860	18,613	4,092
Cost of revenue:
Total cost of revenue	22,589	14,031	4,811
Professional services and other
Revenue:
Total revenue	14,901	7,086	5,947
Cost of revenue:
Total cost of revenue	$ 14,515	$ 11,108	$ 8,511

Summary of Significant Accounting Policies

12 Months Ended

Jan. 31, 2023

Accounting Policies [Abstract]

Summary of Significant Accounting Policies

Basis of Presentation

The accompanying consolidated financial statements have been prepared in conformity with generally accepted accounting principles in the United States of America ("U.S. GAAP" or "GAAP").

Initial Public Offering

In December 2021, the Company completed its initial public offering, or IPO, in which the Company issued and sold 16,530,000 of its Class A common stock at a public offering price of $80.00 per share, which included 1,230,000 shares issued upon the exercise of the underwriters' overallotment option to purchase additional shares in January 2022. The Company received net proceeds of $1,247 million after deducting underwriting discounts and commissions of $69.4 million and offering expenses of $6.0 million. Immediately prior to the closing of the IPO, all 94,127,984 shares of the Company’s outstanding redeemable convertible preferred stock automatically converted into an equal number of shares of Class B common stock.

Upon the consummation of the IPO:

•$349.1 million of redeemable convertible preferred stock were reclassified into Class B common stock and additional paid-in capital.

•$6.0 million of deferred offering costs were reclassified into stockholders’ equity (deficit) as an offset against the IPO proceeds.

•$190.5 million in cumulative stock-based compensation expense related to the outstanding RSUs through January 31, 2022 was recognized.

Principles of Consolidation

The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.

Fiscal Year

The Company’s fiscal year ends on January 31. References to fiscal 2023, for example, refer to the fiscal year ended January 31, 2023.

Foreign Currency Transactions

The functional currency of the Company’s foreign subsidiaries is the U.S. dollar. Transactions denominated in currencies other than the functional currency are remeasured at the average exchange rate in effect during the reporting period. At the end of each reporting period all monetary assets and liabilities of the Company’s subsidiaries are remeasured at the current U.S. dollar exchange rate at the end of the reporting period. Nonmonetary assets and liabilities denominated in foreign currencies have been remeasured into U.S. dollar using historical exchange rates. Remeasurement gains and losses are included within other income, net in the accompanying consolidated statements of operations. Remeasurement gains and losses were not material to the consolidated financial statements for fiscal 2023, 2022, and 2021.

Use of Estimates

The preparation of consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of income and expense during the reporting period. Such management estimates include the determination of standalone selling prices of the Company’s performance obligations, the estimated likelihood a material right will be exercised, the estimated period of benefit of deferred contract acquisition costs, the fair value of share-based awards, software development costs, discount rates used for operating leases, and accounting for income taxes, including the valuation allowance on deferred tax assets and uncertain tax positions. These estimates are based on information available as of the date of the consolidated financial statements; therefore, actual results could differ from those estimates.

Cash and Cash Equivalents

The Company considers all highly liquid investments with an original maturity of three months or less when purchased to be cash equivalents. Cash and cash equivalents are recorded at cost, which approximates fair value.

Restricted Cash

Restricted cash constitutes collateral for letters of credit established according to the requirements under certain non-cancellable operating lease agreements and is included in other assets, non-current in the consolidated balance sheets. In December 2022, the Company was able to negotiate a waiver of the collateral requirements for the letters of credit, thereby removing the restriction on the cash. As of January 31, 2023 and 2022, the Company maintained zero and $1.8 million in restricted cash, respectively.

The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the consolidated balance sheets that sum to the total of the same category shown in the consolidated statements of cash flows (in thousands):


	As of January 31,
	2023		2022

Cash and cash equivalents	$	1,286,134	$	1,355,828
Restricted cash included in other assets, non-current	—		1,783
Cash, cash equivalents, and restricted cash	$	1,286,134	$	1,357,611

Accounts Receivable and Allowance for Doubtful Accounts

Trade Accounts receivable primarily consists of amounts billed currently due from customers. The Company’s accounts receivable are subject to collection risk. Gross accounts receivable are reduced for this risk by an allowance for doubtful accounts. This allowance is for estimated losses resulting from the inability of the Company’s customers to make required payments. The Company determines the need for an allowance for doubtful accounts based upon various factors, including past collection experience, credit quality of the

customer, age of the receivable balance, and current economic conditions, as well as specific circumstances arising with individual customers.

The allowance for credit losses reflects the Company’s best estimate of probable losses inherent in the Company’s receivables portfolio. Activity related to the Company’s allowance for doubtful accounts was as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021

Beginning balance	$	20	$	36	$	6
Bad debt expense	-		14		129
Write-offs, net of recoveries	(7)		(30)		(99)
Ending balance	$	13	$	20	$	36

When management determines a balance is uncollectible and the Company no longer actively pursues collection of the receivable, both the gross accounts receivable and the full allowance on that receivable are written off.

Concentrations of Credit Risk and Significant Customers

Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash and cash equivalents, and trade accounts receivable. Although the Company deposits its cash with multiple financial institutions, the deposits, at times, may exceed federally insured limits. The Company invests its excess cash in highly-rated money market funds. The Company extends credit to customers in the normal course of business. The Company monitors for uncollectible accounts on an ongoing basis. There were no customers that individually exceeded 10% of the Company’s revenue for fiscal 2023, 2022, and 2021.

As of January 31, 2023, one customer represented 11% of accounts receivable, net and no other customer represented 10% or more of accounts receivable, net. As of January 31, 2022, no customer represented 10% or more of account receivable, net.

Property and Equipment, net

Property and equipment are stated at cost. Depreciation is calculated using the straight-line method over the estimated useful lives of the assets, generally ranging from three to five years. Leasehold improvements are amortized using the straight-line method over the shorter of the estimated useful lives of the respective assets or the lease term. Expenditures for maintenance and repairs are expensed as incurred and significant improvements and betterments that substantially enhance the life of an asset are capitalized.

Revenue Recognition

The Company generates revenue primarily from software subscriptions and, to a lesser extent, professional services and other revenue. The software subscriptions are currently predominantly self-managed by users and customers who deploy it across public, private, and hybrid cloud environments. The Company also offers the HashiCorp Cloud Platform, or HCP, our fully-managed cloud platform for multiple products.

Subscription revenue. The Company generates revenue primarily from subscriptions which include licenses of proprietary features, support and maintenance revenue, and cloud-hosted services.

Our contracts for self-managed software consist of term licenses that provide the customer with a right to use the software for a fixed term commencing upon delivery to the customer, bundled with support and maintenance for the term of the license period. Support and maintenance (collectively referred to as Support Revenue in the consolidated statements of operations) are not sold on a stand-alone basis. Our self-managed Subscription Revenue is disaggregated into License Revenue and Support Revenue in the consolidated statement of operations. The Company does not have observable standalone sales to determine the

Standalone Selling Price, or SSP, for its licenses or its support as they are not sold separately. The Company developed a model to estimate relative SSP for each performance obligation using an “expected cost-plus margin” approach. This model uses observable data points to develop the main assumptions including the estimated useful life of the intellectual property and appropriate margins.

Cloud-hosted services are provided on a subscription basis and give customers access to our cloud solutions, which include related customer support.

Subscription revenue on self-managed software includes both upfront revenue recognized when the license is delivered as well as revenue recognized ratably over the contract period for support and maintenance. The substantial majority of our revenue is recognized ratably over the subscription term. Revenue on committed cloud-hosted services is recognized ratably when we satisfy the performance obligation over the contract period, whereas revenue from non-committed, pay-as-you-go cloud-hosted services are recognized when usage occurs.

The Company generates subscription revenue from contracts with typical durations ranging from one to three years. We typically invoice our customers annually in advance and, to a lesser extent, multi-year in advance. Amounts that have been invoiced and are nonrefundable are recorded in deferred revenue, or they are recorded in revenue if the revenue recognition criteria have been met. Our current and non-current deferred revenue represents contracts that are invoiced annually in advance or multi-year in advance. Customer payments that are contractually refundable are recorded as customer deposits.

Professional services and other revenue. Professional services and other revenue consists of revenue from professional services, training services, which are predominantly sold on a fixed-fee basis and any other services provided to our customers. Revenue for professional services, training services and other is recognized as these services are delivered. Professional services are services utilized by some of our self-managed customers to accelerate the deployment of our products.

Support and maintenance revenue and cloud-hosted services make up the majority of our revenue and are typically recognized ratably over the terms of our subscription contracts. Therefore, a substantial portion of the revenue that we report in each period is attributable to the recognition of deferred revenue relating to agreements that we entered into during previous periods. Consequently, increases or decreases in new sales or renewals in any one period may not be immediately reflected as revenue for that period. Any downturn in sales, however, may negatively affect our revenue in future periods. Accordingly, the effect of downturns in sales and market acceptance of our products, and potential changes in our rate of renewals, may not be fully reflected in our results of operations until future periods.

The Company recognizes revenue when its customer obtains control of promised goods or services in an amount that reflects the consideration that the Company expects to receive in exchange for those goods or services. In determining the appropriate amount of revenue to be recognized as it fulfills its obligations under each of its agreements, the Company performs the following steps:

(i)identification of the contract with a customer;

The Company contracts with its customers typically through order forms or purchase orders which in most cases are governed by master sales agreements. At contract inception the Company evaluates whether two or more contracts should be combined and accounted for as a single contract and identifies the different performance obligations accordingly.

(ii)determination of whether the promised goods or services are performance obligations;

Performance obligations promised in a contract are identified based on the products and services that will be transferred to the customer that are both capable of being distinct and distinct in the context of the contract.

The Company’s self-managed subscriptions include both an obligation to provide the customer with the right to use its proprietary software, as well as an obligation to provide support (on both open-source and proprietary software) and maintenance. Support is contractually mandatory in order for the customer to legally

use the proprietary software. Certain arrangements with customers include a renewal option that is separately evaluated for a material right.

The Company’s cloud-hosted services products provide access to hosted software as well as support, which the Company considers to be a single performance obligation. Professional services and other are not integral to the functionality of the subscription services and are generally distinct from the other performance obligations.

The Company has concluded that its contracts with customers do not contain warranties that give rise to a separate performance obligation.

(iii)measurement of the transaction price;

The transaction price is determined based on the consideration to which the Company expects to be entitled in exchange for transferring services and products to the customer. The Company records revenue net of any value added or sales tax.

Variable consideration is included in the transaction price if, in the Company’s judgment, it is probable that a significant future reversal of cumulative revenue under the contract will not occur. None of the Company’s contracts contain a significant financing component.

(iv)allocation of the transaction price to the performance obligations; and

The Company measures the transaction price with reference to the standalone selling price, or SSP, of the various performance obligations inherent within a contract. Management determines the SSP based on an observable standalone selling price when it is available, as well as other factors, including the price charged to customers, discounting practices, and overall pricing objectives, while maximizing observable inputs.

The Company does not have observable SSP for its licenses or its support as they are not sold separately. The Company developed a model to estimate relative SSP for each performance obligation using an “expected cost-plus margin” approach. This model uses observable data points to develop the main assumptions including the estimated useful life of the intellectual property and appropriate margins.

If a contract contains a single performance obligation, the entire transaction price is allocated to the single performance obligation. For contracts that contain multiple performance obligations, the Company allocates the transaction price to each performance obligation based on their relative SSP. The Company also considers if there are any additional material rights inherent in a contract, and if so, the Company allocates a portion of the transaction price to such rights based on its relative SSP.

For the Company’s contracts with customers which include a material right of renewal each month, the Company uses the practical alternative to allocate value to the future optional renewal of software and related mandatory support services. As the Company expects renewals over the full contractually stated term, the entire transaction price is allocated evenly to each monthly renewal option.

(v)recognition of revenue when the Company satisfies each performance obligation.

Revenue is recognized at the time the related performance obligation is satisfied by transferring the promised product or service to the customer. The Company’s self-managed subscriptions include both upfront revenue recognition when the license is delivered as well as revenue recognized ratably over the contract period for support and maintenance based on the stand-ready nature of these elements. When arrangements include material rights associated with monthly renewal options, the Company recognizes revenue each month equal to the allocated value of a one-month term license and one-month support and maintenance services.

In the event that the customer cancels support, the customer receives a refund for the remaining contractual balance of support while any remaining nonrefundable software balance is immediately recognized as revenue. The amount of potentially refundable contractual balance is included in customer deposits within the consolidated balance sheets.

Revenue on committed cloud-hosted services is recognized ratably when performance obligations are satisfied over the contract period, whereas revenue from non-committed, pay-as-you-go cloud-hosted services are recognized when usage occurs.

Revenue for professional services and other is recognized as these services are delivered. Professional services and other are services utilized by some self-managed customers to accelerate the deployment of the Company’s products.

The Company sells directly through its sales team and through its channel partners. Sales to channel partners are made at a discount and revenues are recorded at this discounted price once all the revenue recognition criteria above are met.

Contract Balances

The Company generates subscription revenue from contracts with typical stated durations ranging from one to three years. Customers are typically invoiced annually in advance and, to a lesser extent, multiple years in advance.

The Company receives payments from customers based upon contractual billing schedules; accounts receivable is recorded when the right to consideration becomes unconditional. Payment terms on invoiced amounts are typically 30 to 60 days. Contract assets include amounts related to the Company’s contractual right to consideration for both completed and partially completed performance obligations that may not have been invoiced. Contract assets were $4.9 million and $2.9 million as of January 31, 2023 and January 31, 2022, respectively, and are included in accounts receivable, net in the consolidated balance sheets.

Contract liabilities include payments received in advance of performance under the contract and are recorded to deferred revenue and deferred revenue, non-current in the consolidated balance sheets. Customer refundable prepayments are recorded as customer deposits in the consolidated balance sheets.

Deferred Contract Acquisition Costs

Deferred contract acquisition costs represent costs that are incremental to the acquisition of customer contracts, which consist mainly of sales commissions and associated payroll taxes. The Company determines whether costs should be deferred based on sales compensation plans, by determining if the commissions are in fact incremental and would not have occurred absent the customer contract.

Sales commissions for the renewal of a contract are not considered commensurate with the commissions paid for the acquisition of the initial contract given the substantive difference in commission rates in proportion to their respective contract values. Commissions paid upon the initial acquisition of a contract are amortized over an estimated period of benefit of five years while commissions paid for renewal contracts are amortized over the contractual term of the renewals. Amortization of deferred contract acquisition costs is recognized commensurate with the same pattern of revenue recognition and included in sales and marketing expense in the consolidated statements of operations.

The Company determines the period of benefit for commissions paid for the acquisition of the initial contract by taking into consideration the expected contract term and expected renewals of customer contracts, the duration of relationships with the Company’s customers, customer retention data, the Company’s technology development lifecycle and other factors. Management periodically reviews the carrying amount of deferred contract acquisition costs to determine whether events or changes in circumstances have occurred that could impact the period of benefit of these deferred costs.

Leases

Leases consist of the Company’s contractual obligations that convey the right to use office spaces for a period of time in exchange for consideration. The Company determines whether a contract contains a lease at inception. Operating leases are included in operating lease right-of-use assets, operating lease liabilities and operating lease liabilities, non-current on the Company’s consolidated balance sheets. The Company currently does not have any financing leases. A right-of-use asset represents the Company’s right to use an underlying

The lease liability is measured as the present value of the remaining lease payments over the lease term upon the lease commencement date. The right-of-use asset is initially measured as the present value of the lease payments, adjusted for initial direct costs, prepaid lease payments and lease incentives. The discount rate used to determine the present value is the Company’s incremental borrowing rate unless the interest rate implicit in the lease is readily determinable. The Company estimates its incremental borrowing rate based on the information available at lease commencement date for collateralized borrowings with a similar term.

Deferred Offering Costs

Deferred offering costs consist of direct incremental legal, accounting, consulting, and other fees related to the Company’s IPO which were included in other assets, non-current before the IPO. Upon consummation of the IPO in December 2021, $6.0 million of deferred offering costs were reclassified to stockholders' equity (deficit) and recorded against the proceeds from the offering.

Cost of Revenue

Cost of subscription revenue primarily includes personnel-related costs, such as salaries, bonuses and benefits, and stock-based compensation for employees associated with customer support and maintenance, third-party cloud infrastructure costs, amortization of internal-use software, and allocated overhead.

Cost of professional services and other primarily includes personnel-related costs, such as salaries, bonuses and benefits, and stock-based compensation for employees associated with our professional services, costs of third-party contractors, and allocated overhead.

Sales and Marketing

Sales and marketing expenses consist primarily of personnel-related costs, such as salaries, sales commissions that are recognized as expenses over the period of benefit, bonuses, benefits, stock-based compensation, costs related to marketing programs, travel-related costs, software and subscription services, and allocated overhead.

Research and Development

Research and development expenses consist primarily of personnel-related costs, such as salaries, bonuses, benefits, and stock-based compensation, net of capitalized amounts, contractor and professional services fees, software and subscription services dedicated for use by our research and development organization and allocated overhead.

General and Administrative

General and administrative expenses for administrative functions including finance, legal, and human resources, consist primarily of personnel-related costs, such as salaries, bonuses, benefits, and stock-based compensation, as well as software and subscription services, and legal and other professional fees.

Capitalized Software Development Costs

Capitalization of software development costs for products to be sold to third parties begins upon the establishment of technological feasibility and ceases when the product is available for general release. There is generally no significant passage of time between achievement of technological feasibility and the availability of the Company’s enterprise software for general release, and the majority of the Company’s software is open-source. Therefore, the Company has not capitalized any software costs through fiscal 2023, 2022 and 2021. All software development costs have been charged to research and development expense in the consolidated statements of operations as incurred.

Costs related to software acquired, developed, or modified solely to meet the Company’s internal requirements, with no substantive plans to market such software at the time of development, or costs related to development of web-based products are capitalized. Costs incurred during the preliminary planning and evaluation stage of the project and during the post implementation operational stage are expensed as incurred. Costs incurred during the application development stage of the project are capitalized. Capitalized costs are recorded as part of property and equipment, net. Maintenance and training costs are expensed as incurred. Capitalized internal-use software is amortized on a straight-line basis over its estimated useful life, which is generally five years, and is recorded as cost of cloud-hosted services in the consolidated statements of operations.

Advertising Costs

Advertising costs, which are expensed and included in sales and marketing expense in the consolidated statements of operations when incurred, were $11.1 million, $6.3 million, and $2.2 million for fiscal 2023, 2022, and 2021, respectively.

Impairment of Long-Lived Assets

Long-lived assets, such as property and equipment and capitalized software development costs subject to amortization, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the asset may not be recoverable. If circumstances require a long-lived asset be tested for possible impairment, the Company first compares undiscounted cash flows expected to be generated by the asset to its carrying value. If the carrying value of the long-lived asset is not recoverable on an undiscounted cash flow basis, an impairment is recognized to the extent that the carrying value exceeds its fair value. Fair value is determined through various valuation techniques, including discounted cash flow models, quoted market values, and third-party independent appraisals. There was no impairment charge recorded during fiscal 2023, 2022, and 2021.

Stock-Based Compensation

The Company estimates the fair value of stock-based awards on the date of grant (including stock options, restricted stock awards ("RSA"), restricted stock units ("RSU") and ESPP participation). For awards with a service-based vesting condition, the related stock-based compensation expense is recognized over the vesting period of the entire award using the straight-line attribution method. For awards that include both a performance and service condition, the Company amortizes stock-based compensation expense on a graded vesting basis over the vesting period, after assessing the probability of achieving requisite performance. The Company recognizes forfeitures as they occur.

The fair value of each RSA and RSU award is based on the fair value of the underlying common stock as of the grant date.

The fair value of stock purchase right granted under the ESPP is estimated on the grant date using the Black-Scholes option pricing model. The Black-Scholes option pricing model requires the input of highly subjective assumptions, including the fair value of the underlying common stock, the expected term of the award, the expected volatility of the price of our common stock, risk-free interest rates, and the expected dividend yield of our common stock.

The assumptions used to determine the fair value of the stock awards represent management’s best estimates. These estimates involve inherent uncertainties and the application of management’s judgment.

Net Loss per Share Attributable to Common Stockholders

Prior to the completion of the IPO, the Company computed net loss per share using the two-class method required for participating securities. The two-class method requires income available to common stockholders for the period to be allocated between common stock and participating securities based upon their respective rights to receive dividends as if all income for the period had been distributed. The Company considered convertible redeemable preferred stock and unvested common stock, which included early exercised stock options, to be participating securities as holders of such securities have non-forfeitable dividend rights in the event of the declaration of a dividend for shares of common stock. These participating securities did not contractually require the holders of such shares to participate in the Company’s losses. As such, net loss for the periods presented was not allocated to participating securities.

Since the IPO, the Company has been calculating basic net loss per share by dividing net loss attributable to common stockholders by the weighted-average number of shares of common stock outstanding.

As the Company has net losses for the periods presented, all potentially dilutive common stock, which are comprised of convertible redeemable preferred stock, stock options, RSUs, and early exercised options are anti-dilutive. Diluted net loss per share is calculated by giving effect to all potentially dilutive securities outstanding for the period using the treasury stock method or the if-converted method based on the nature of such securities. Diluted net loss per share is the same as basic net loss per share in periods when the effects of potentially dilutive shares of common stock are anti-dilutive.

Comprehensive Loss

Comprehensive loss consists of other comprehensive loss and net loss. Other comprehensive loss refers to revenue, expenses, gains and losses that are recorded as an element of stockholders’ deficit but are excluded from net loss. The Company did not have any other comprehensive loss transactions during the period presented. Accordingly, comprehensive loss is equal to net loss.

Segments

Operating segments are defined as components of an entity for which separate financial information is available and that is regularly reviewed by the Chief Operating Decision Maker, or CODM. The Company’s Chief Executive Officer is its CODM. The Company’s CODM reviews financial information presented on a consolidated basis for the purposes of making operating decisions, allocating resources, and evaluating financial performance. As such, the Company has determined that it operates in one operating and one reportable segment. Substantially all of the Company’s long-lived assets were held in the United States as of January 31, 2023 and 2022. The Company presents revenue by region in Note 3 to the consolidated financial statements.

Income Taxes

Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the consolidated financial statements carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. A valuation allowance is recorded for deferred tax assets if it is more likely than not that some portion or all of the deferred tax assets will not be realized. As of January 31, 2023 and 2022, the Company has recorded a full valuation allowance against its net U.S. federal and state deferred tax assets.

The Company recognizes the effect of income tax positions only if those positions are more likely than not of being sustained. Recognized income tax positions are measured at the largest amount that is greater than

50% likely of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs.

Fair Value Measurements

The Company’s financial instruments consist of cash equivalents, accounts receivable, accounts payable, and accrued liabilities. Cash equivalents are stated at amortized cost, which approximates fair value at the balance sheet dates, due to the short period of time to maturity. Accounts receivable, accounts payable and accrued liabilities are stated at their carrying value, which approximates fair value due to the short time to the expected receipt or payment date.

Employee Benefit Plan

The Company sponsors a qualified 401(k) defined contribution plan covering eligible employees. Participants may contribute a portion of their annual compensation limited to a maximum annual amount set by the Internal Revenue Service. There have been no employer contributions under this plan to date.

Recent Accounting Pronouncements Adopted

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform—Facilitation of the Effects of Reference Rate Reform on Financial Reporting (Topic 848), which provides temporary optional expedients and exceptions to the GAAP guidance on contract modifications and hedge accounting to ease the financial reporting burdens of the expected market transition from LIBOR and other interbank offered rates to alternative reference rates such as the Secured Overnight Financing Rate ("SOFR"). The adoption of this guidance did not have an effect on the Company's results of operations, financial condition, or cash flows.

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jan. 31, 2023	Jan. 31, 2022
Current assets
Cash and cash equivalents	$ 1,286,134	$ 1,355,828
Accounts receivable, net of allowance of $13 and $20, respectively	162,369	126,812
Deferred contract acquisition costs	42,812	32,205
Prepaid expenses and other current assets	17,683	17,744
Total current assets	1,508,998	1,532,589
Property and equipment, net	24,594	15,897
Operating lease right-of-use assets	12,560	15,420
Deferred contract acquisition costs, non-current	81,286	57,126
Other assets, non-current	902	2,643
Total assets	1,628,340	1,623,675
Current liabilities
Accounts payable	12,450	14,267
Accrued expenses and other current liabilities	6,783	4,542
Accrued compensation and benefits	58,628	56,939
Operating lease liabilities	3,380	3,130
Deferred revenue	272,909	206,416
Customer deposits	26,699	23,383
Total current liabilities	380,849	308,677
Deferred revenue, non-current	29,335	16,873
Operating lease liabilities, non-current	12,093	15,483
Other liabilities, non-current	713	351
Total liabilities	422,990	341,384
Commitments and contingencies
Stockholders’ equity
Additional paid-in capital	1,985,747	1,788,390
Accumulated deficit	(780,400)	(506,102)
Total stockholders’ equity	1,205,350	1,282,291
Total liabilities and stockholders’ equity	1,628,340	1,623,675
Class A Common Stock
Stockholders’ equity
Common stock	1	1
Class B Common Stock
Stockholders’ equity
Common stock	$ 2	$ 2

Revenue and Performance Obligations (Tables)

12 Months Ended

Jan. 31, 2023

Disaggregation of Revenue [Abstract]

Summary of Revenue Disaggregated by Category

The following table presents revenue by category (dollars in thousands):


	Year Ended January 31,
	2023				2022				2021
	Amount		% of Total Revenue		Amount		% of Total Revenue		Amount		% of Total Revenue

License	$	64,273	14	%	$	47,504	15	%	$	36,208	17	%
Support	349,855		73		247,566		77		165,607		78
Cloud-hosted services	46,860		10		18,613		6		4,092		2
Total subscription revenue	460,988		97		313,683		98		205,907		97
Professional services and other	14,901		3		7,086		2		5,947		3
Total revenue	$	475,889	100	%	$	320,769	100	%	$	211,854	100	%

Summary of Revenue By Region Based On The Billing Address of Customers

The following table summarizes the revenue by region based on the billing address of customers who have contracted to use the Company's products and services (dollars in thousands):


	Year Ended January 31,
	2023				2022				2021
	Amount		% of Total Revenue		Amount		% of Total Revenue		Amount		% of Total Revenue

United States	$	345,973	73	%	$	235,428	73	%	$	157,916	75	%
Rest of the world	129,916		27		85,341		27		53,938		25
Total	$	475,889	100	%	$	320,769	100	%	$	211,854	100	%

Summary of Changes in Deferred Revenue and Unbilled Accounts Receivable

Changes in deferred revenue and unbilled accounts receivable were as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021
Balance, beginning of period	$	223,289	$	147,297	$	100,386
Deferred revenue billings including reclassification to deferred revenue from customer deposits	552,799		395,153		257,544
Recognition of revenue, net of change in unbilled accounts receivable*	(473,844)		(319,161)		(210,633)
Balance, end of period	$	302,244	$	223,289	$	147,297
* Reconciliation to Revenue Reported per Consolidated Statements of Operations:
Revenue billed as of the end of the period	$	473,844	$	319,161	$	210,633
Increase in total unbilled accounts receivable	2,045		1,608		1,221
Revenue Reported per Consolidated Statements of Operations	$	475,889	$	320,769	$	211,854

Summary of Revenue Recognized Related to Customer Deposit Balance

If no contracts with customers are cancelled, the existing

customer deposit balance will be recognized to revenue over the remaining stated term of the underlying contract which may be over the next 12 months or longer as follows (in thousands):


	As of January 31,
	2023		2022
Within the next 12 months	$	22,657	$	20,324
After the next 12 months	4,042		3,059
Total	$	26,699	$	23,383

Income Taxes - Schedule of Components of Provision for Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Current provisions for income taxes:
Federal	$ 0	$ 0	$ 0
State	54	48	9
Foreign	1,118	1,125	401
Total current tax expense	1,172	1,173	410
Deferred tax expense:
Federal	0	0	0
State	0	0	0
Foreign	(159)	(187)	(148)
Total deferred tax expense	(159)	(187)	(148)
Provision for income taxes	$ 1,013	$ 986	$ 262

Fair Value Measurements (Tables)

12 Months Ended

Jan. 31, 2023

Fair Value Disclosures [Abstract]

Schedule of Financial Assets Measured at Fair Value on a Recurring Basis

The following table sets forth the financial assets, measured at fair value, by level within the fair value hierarchy on a recurring basis and indicates the fair value hierarchy of the valuation inputs used to determine such fair value (in thousands):


	As of January 31, 2023
	Level 1		Level 2		Level 3		Total

Cash and cash equivalents
Money market funds	$	169,904	$	-	$	-	$	169,904
Total cash and cash equivalents	169,904		-		-		169,904
Total assets measured at fair value	$	169,904	$	-	$	-	$	169,904
Included in cash and cash equivalents							$	169,904


	As of January 31, 2022
	Level 1		Level 2		Level 3		Total

Cash and cash equivalents
Money market funds	$	1,129,436	$	-	$	-	$	1,129,436
Total cash and cash equivalents	1,129,436		-		-		1,129,436
Total assets measured at fair value	$	1,129,436	$	-	$	-	$	1,129,436
Included in cash and cash equivalents							$	1,129,436

Income Taxes - Schedule of Company's Loss Before Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Income Tax Disclosure [Abstract]
Domestic	$ (279,675)	$ (294,299)	$ (86,845)
International	6,390	5,147	3,592
Loss before income taxes	$ (273,285)	$ (289,152)	$ (83,253)

- Definition

Amount of income (loss) from continuing operations, including income (loss) from equity method investments, before deduction of income tax expense (benefit), and income (loss) attributable to noncontrolling interest.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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Reference 5: http://www.xbrl.org/2003/role/disclosureRef
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Reference 7: http://fasb.org/us-gaap/role/ref/legacyRef
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
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-Paragraph 1
-Subparagraph (SX 210.9-05(b)(2))
-URI https://asc.fasb.org/extlink&oid=120399901&loc=d3e537907-122884

Reference 9: http://www.xbrl.org/2003/role/exampleRef
-Publisher FASB
-Name Accounting Standards Codification
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-URI https://asc.fasb.org/extlink&oid=126901519&loc=d3e8924-108599

Reference 10: http://fasb.org/us-gaap/role/ref/legacyRef
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+ Details

Common Stock and Stockholders' Equity (Deficit)

12 Months Ended

Jan. 31, 2023

Equity [Abstract]

Common Stock and Stockholders' Equity (Deficit)

Preferred Stock

In connection with the IPO, the Company’s amended and restated certificate of incorporation became effective, which authorized the issuance of 100,000,000 shares of undesignated preferred stock with a par value of $0.000015 per share with rights and preferences, including voting rights, designated from time to time by the board of directors.

Common Stock

The Company has two classes of common stock: Class A common stock and Class B common stock. The shares of Class A common stock and Class B common stock are identical, except with respect to voting,

converting, and transfer rights. Each share of Class A common stock is entitled to one vote. Each share of Class B common stock is entitled to ten votes.

Each outstanding share of Class B common stock is convertible at any time at the option of the holder into one share of Class A common stock. Upon exercise, release, or transfer to a broker, equity plan administrator or other nominee, holders of shares of Class B common stock can convert Class B common stock to Class A common stock. Once converted or transferred and converted into Class A common stock, the Class B common stock may not be reissued. For the year ended January 31, 2023, a total of 50,424,950 shares of Class B common stock have been converted into Class A common stock.

All the outstanding shares of our Class B common stock will convert automatically into shares of Class A common stock upon the earlier of the tenth anniversary of the Company's filing and effectiveness of the amended and restated certificate of incorporation in connection with the IPO or the affirmative vote of the holders of 66-2/3% of the voting power of outstanding Class B common stock. Following such conversion, each share of Class A common stock will have one vote per share and the rights of the holders of all outstanding common stock will be identical.

Common Stock Reserved for Future Issuance

The Company reserved shares of common stock for future issuance as follows (in thousands):


	As of January 31,
	2023	2022







Options outstanding	9,315	12,381
Restricted stock units outstanding	11,588	10,406
Remaining shares available for future issuance under the 2021 Plan	21,466	17,561




2021 Employee Stock Purchase Plan	3,008	1,900
Total	45,377	42,248

A total of 24,473,693 shares of the Company’s Class A common stock shares are available for issuance under the 2021 Equity Incentive Plan ("2021 Plan") and the 2021 Employee Stock Purchase Plan ("ESPP") as of January 31, 2023.

Stock Options

Stock options must be granted with an exercise price equal to the fair market value of a share of common stock at the date of grant. Stock options generally have a 10-year contractual term and vest over a four-year period starting from the date specified in each agreement.

The following table summarizes stock option activity for the 2021 Plan (number of options outstanding and aggregate intrinsic value are in thousands):


	Options Outstanding
	Number of Options Outstanding (in thousands)	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Term (in years)	Aggregate Intrinsic Value (in thousands)
Balance as of January 31, 2022	12,381	$	1.93	5.7	$	798,374

Stock options exercised	(2,856)	$	1.74		$	94,070
Stock options cancelled/forfeited/expired	(210)	$	4.70
Balance as of January 31, 2023	9,315	$	1.92	4.6	$	281,837
Exercisable as of January 31, 2023	9,065	$	1.72	4.6	$	276,190

Exercisable shares consist of 9,065,374 shares that are vested as of January 31, 2023. All shares with an early exercise provision have fully vested as of January 31, 2023.

No options were granted during the year end January 31, 2023. The weighted-average grant-date fair values of option awards granted during fiscal 2022 and 2021 were $18.46, and $10.10 per share, respectively.

The total grant-date fair value of stock options vested was $4.6 million, $6.5 million and $10.5 million during fiscal 2023, 2022 and 2021, respectively.

The total intrinsic value of options exercised during fiscal 2023, 2022 and 2021 were $94.1 million, $168.3 million and $81.5 million, respectively.

Early Exercise of Employee Options

The 2014 Plan allows for the early exercise of stock options for certain individuals as determined by the board of directors. The consideration received for the early exercise of an option is considered to be a deposit of the exercise price and the related dollar amount is recorded as a liability and reflected as accrued expenses and other current liabilities in the consolidated balance sheets. This liability is reclassified to additional paid-in capital and common stock as the awards vest. If a stock option is early exercised, the unvested shares may be repurchased by the Company in case of employment termination for any reason, including death and disability, at the price paid by the purchaser for such shares. In fiscal 2021 the Company issued 190,000 shares of common stock for total proceeds of $0.2 million and less than $0.1 million related to early exercised stock options. There were no early exercises in fiscal 2023 and 2022. There were no shares repurchased during any periods presented. As of January 31, 2023 and 2022, the number of shares of common stock subject to repurchase was zero and 5,250 shares with an aggregate repurchase price of de minimis.

Restricted Stock Units

For RSUs, the board of directors determines their vesting conditions, the period over which RSUs will vest, and the settlement. RSUs generally vest over a four-year period starting from the date specified in each agreement. The fair value of RSUs is estimated based on the fair value of the Company’s common stock on the date of grant. RSUs convert into common stock when they vest and settle.

RSUs granted prior to the IPO contained both service and performance conditions. The service-based vesting condition is subject to continuous service with the Company while the performance condition was satisfied in connection with the IPO. The performance-based vesting condition was not deemed probable until consummated, and therefore, stock-based compensation related to these RSUs remained unrecognized prior to the effectiveness of the IPO. Upon the effectiveness of the IPO, the performance-based condition became probable and the Company recognized a cumulative $190.5 million stock-based compensation expense related to the outstanding RSUs through January 31, 2022, inclusive of the RSU modifications discussed below.

The Company’s summary of RSUs activity under the 2014 Plan and the 2021 Plan is as follows (shares in thousands):


	Number of Awards	Weighted-Average Grant Date Fair Value
Outstanding and unvested at January 31, 2022	10,406	$	37.46
RSUs granted	7,392	$	41.28
RSUs released	(4,244)	$	34.01
RSUs cancelled	(1,966)	$	41.43
Outstanding and unvested at January 31, 2023	11,588	$	42.48

The total grant-date fair value of RSUs vested was $144.3 million and $71.1 million during the year ended January 31, 2023 and 2022.

Restricted Stock Awards

The fair value of RSAs is estimated based on the fair value of the Company’s common stock on the date of grant. RSAs convert into common stock when they vest and settle.

In March 2021, the Company granted 5,314 shares of RSAs outside of the 2014 Stock Plan at a weighted-average grant date fair value of $28.94 to certain employees. In August 2021, the Company granted 5,250 shares of RSAs outside of the 2014 Stock Plan at a weighted-average grant date fair value of $47.07 to certain employees. These RSAs have been fully vested as of January 31, 2022. Stock-based compensation related to RSAs was zero for the year ended January 31, 2023.

Modification

On November 20, 2019, the Company amended the 2014 Stock Plan to restrict the ability of a successor entity in a change in control transaction to cancel unvested awards. The amendment modified 3,208,340 RSUs in which the Company have reassessed the original grant date fair value as of the modification date. The weighted-average grant date fair value before modification was $7.24 and after modification was $9.13. The Company recognized approximately $0.6 million of stock-based compensation expense during fiscal 2023, and will recognize an additional $0.1 million over the remaining life of such RSUs through the fiscal year ending January 31, 2024.

In November 2021, the Company modified certain RSUs by adding a vesting acceleration condition in the event of employee termination upon a change in control. The amendment modified 414,632 RSUs in which the Company have reassessed the original grant date fair value as of the modification date. The weighted-average grant-date fair value before modification was $23.95 and after modification was $80.00. The Company recognized approximately $3.7 million of stock-based compensation expense during fiscal 2023, forfeited $4.2 million during fiscal 2023, and will recognize an additional $3.0 million over the remaining life of such RSUs through the fiscal year ending January 31, 2025.

Employee Stock Purchase Plan

In December 2021, the Company adopted the ESPP, which became effective upon completion of the IPO. A total of 3,007,528 and 3,370,329 shares of Class A common stock are available for sale under the ESPP as of January 31, 2023 and 2022. For the year ended January 31, 2023, the Company recognized $13.2 million of stock-based compensation expense related to the ESPP. As of January 31, 2023, unrecognized stock-based compensation expense related to the ESPP was approximately $23.9 million, which is expected to be recognized over a weighted-average period of approximately 1.9 years. The Company’s current offering period began December 16, 2022 and is expected to end December 15, 2024.

In June 2022 and December 2022, employees purchased 351,284 and 362,801 shares of our common stock under the ESPP at a purchase price of $24.20 and $23.97 per share, resulting in total cash proceeds of $8.5 million and $8.7 million. ESPP employee payroll contributions accrued as of January 31, 2023 and January 31, 2022 were $4.2 million and $2.7 million, respectively, and are reported within accrued compensation and benefits in the consolidated balance sheets. Payroll contributions accrued as of January 31, 2023 will be used to purchase shares at the end of the current purchase period ending on June 15, 2023. Payroll contributions ultimately used to purchase shares will be reclassified as stockholders’ equity on the purchase date.

The ESPP offers a two-year look-back feature as well as a rollover feature that provides for an offering period to be rolled over to a new lower-priced offering if the offering price of the new offering period is less than that of the current offering period. An ESPP rollover initially occurred when the Company’s closing stock price on June 15, 2022 was below the closing stock price on December 8, 2021, triggering a new 24-month offering period through June 15, 2024. This rollover was accounted for as a modification to the original offering and resulted in incremental compensation cost of $4.9 million. Subsequently, another ESPP rollover occurred when the Company’s closing stock price on December 15, 2022 was below the closing stock price on June 15, 2022, triggering a new 24-month offering period through December 15, 2024. This rollover was accounted for as a modification to the original offering and resulted in incremental compensation cost of $5.2 million. The unrecognized compensation cost from the original offering plus the incremental compensation cost as a result of

the modification is recognized over the requisite service period of the new 24-month offering through December 15, 2024.

The fair value of the purchase rights granted under the ESPP was estimated on the date of grant using the Black-Scholes option pricing model. The following table summarizes the assumptions used in the Black-Scholes option-pricing model to determine fair value of the Company’s common shares to be issued under the ESPP for the offering periods beginning in December 2021:


	Year Ended January 31,
	2023	2022
Expected term (in years)	0.5 - 2.0	0.5 - 2.0
Expected volatility	44.49% - 69.11%	44.49% - 54.92%
Risk-free interest rate	0.16% - 4.64%	0.16% - 0.68%
Dividend yield	0%	0%

Stock-Based Compensation Expense

Total stock-based compensation expense recognized in the Company’s consolidated statements of operations is as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021
Cost of support	$	8,485	$	8,073	$	1,056
Cost of cloud-hosted services	2,761		2,482		—
Cost of professional services and other	2,555		3,367		308
Sales and marketing	58,205		64,991		11,286
Research and development	46,255		67,865		5,974
General and administrative	52,900		53,790		20,599
Stock-based compensation expenses, net of amounts capitalized	$	171,161	$	200,568	$	39,223
Capitalized stock-based compensation	4,207		3,562		—
Total stock-based compensation expense	$	175,368	$	204,130	$	39,223

In fiscal 2021, the Company recorded $32.1 million of stock-based compensation expense in the consolidated statements of operations associated with secondary stock purchase transactions. These transactions were executed among certain employees, non-employees, non-related investors and certain affiliated stockholders of the Company. The Company concluded that affiliated stockholders acquired shares from its employees at a price in excess of fair value. Accordingly, the Company recognized such excess value as stock-based compensation expense.

Total stock-based compensation expense recognized in the Company’s consolidated statements of operations for these secondary transactions is as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021

Cost of support	$	—	$	—	$	650
Cost of cloud-hosted services	—		—		—
Cost of professional services and other	—		—		210
Sales and marketing	—		—		8,895
Research and development	—		—		4,199
General and administrative	—		—		18,097
Stock-based compensation expense, net of amounts capitalized	$	—	$	—	$	32,051
Capitalized stock-based compensation	—		—		—
Total stock-based compensation	$	—	$	—	$	32,051

Total stock-based compensation expense recognized in the Company’s consolidated statements of operations exclusive of charges related to secondary sales is as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021

Cost of support	$	8,485	$	8,073	$	406
Cost of cloud-hosted services	2,761		2,482		—
Cost of professional services and other	2,555		3,367		98
Sales and marketing	58,205		64,991		2,391
Research and development	46,255		67,865		1,775
General and administrative	52,900		53,790		2,502
Stock-based compensation expense, net of amounts capitalized	$	171,161	$	200,568	$	7,172
Capitalized stock-based compensation	4,207		3,562		—
Total stock-based compensation	$	175,368	$	204,130	$	7,172

As of January 31, 2023 and 2022, total unrecognized stock-based compensation expense related to RSUs was approximately $352.2 million and $287.7 million, respectively. This unrecognized stock-based compensation expense is expected to be recognized over a weighted-average period of approximately 2.6 years and 2.5 years, respectively.

As of January 31, 2023, and 2022, total unrecognized stock-based compensation expense related to unvested stock options was approximately $1.3 million and $5.2 million, respectively, which are expected to be recognized over a weighted-average period of approximately 1.2 years and 1.6 years, respectively.

Stock Option Valuation

The Company estimates the fair value of stock options to employees on the date of grant using the Black-Scholes option-pricing model. The Company has zero grants for stock options in fiscal 2023, and the assumptions used to estimate the fair value of stock options granted for fiscal 2022 and fiscal 2021 were as follows: `


	Year Ended January 31,
		2022	2021
Fair value of common stock		$28.94 - $47.07	$16.52 - $23.37
Expected volatility		49.0% - 50.2%	50.0% - 51.4%
Expected term (in years)		6.08	6.08
Risk-free interest rate		0.9% - 1.04%	0.5% - 0.6%
Dividend yield		0%	0%

Fair Value of Common Stock— Prior to the completion of the IPO, the fair value of the common stock underlying the Company’s stock options is determined by our board of directors. The board of directors, with input from management, exercises significant judgment and considers numerous objective and subjective factors to determine the fair value of common stock at each grant date. After the completion of the IPO, the fair value of the Company’s common stock is determined by the closing price, on the date of grant, of its Class A common stock, which is traded on the Nasdaq Global Select Market.

Expected Term—The expected term represents the period that the stock-based awards are expected to be outstanding. For option grants that are considered to be “plain vanilla,” the Company determines the expected term using the simplified method as provided by the Securities and Exchange Commission. The simplified method deems the term to be the average of the time-to-vesting and the contractual life of the options.

Risk-Free Interest Rate—The risk-free interest rate is based on the U.S. Treasury yield curve in effect at the time of grant for zero-coupon U.S. Treasury notes with maturities approximately equal to the option’s expected term.

Expected Volatility—Since all stock options were granted when the Company's stock was not publicly traded, the expected volatility was based on the historical and implied volatility of similar companies whose stock or option prices were publicly available, after considering the industry, stage of life cycle, size, market capitalization, and financial leverage of the other companies.

Dividend Rate—The expected dividend is assumed to be zero, as the Company has never paid dividends and has no current plans to do so.

There were no option grants to nonemployees and stock-based compensation was not significant for nonemployees during the years ended January 31, 2023, 2022, and 2021.

Balance Sheet Components - Summary of Accrued Expenses and Other Liabilities (Details) - USD ($) $ in Thousands	Jan. 31, 2023	Jan. 31, 2022
Payables and Accruals [Abstract]
Accrued expenses	$ 4,222	$ 3,925
Accrued income taxes payable	1,081	611
Sales tax payable	1,480	0
Liability for early exercise of unvested stock options	0	6
Total accrued expenses and other current liabilities	$ 6,783	$ 4,542

Commitments and Contingencies - Schedule of Outstanding Non Cancelable Office Lease, Hosting Infrastructure Commitments, and Other Commitments (Details) $ in Thousands	Jan. 31, 2023 USD ($)
Minimum Lease Payments
2024	$ 3,924
2025	4,150
2026	3,734
2027	3,737
2028	1,277
Total minimum lease payments	16,822
Hosting Infrastructure Commitments
2024	7,049
2025	6,331
2026	2,535
2027	0
2028	0
Total	15,915
Other Commitments
2024	8,687
2025	8,017
2026	0
2027	0
2028	0
Total	16,704
Total
2024	19,660
2025	18,498
2026	6,269
2027	3,737
2028	1,277
Total	$ 49,441

Redeemable Convertible Preferred Stock - Schedule of Redeemable Convertible Preferred Stock (Details) - USD ($) $ / shares in Units, $ in Thousands	Jan. 31, 2021	Mar. 31, 2020
Temporary Equity [Line Items]
Shares Authorized (in shares)	94,127,984
Issued and Outstanding (in shares)	94,127,984
Carrying Value	$ 349,113
Liquidation Preference	$ 349,760
Series Seed
Temporary Equity [Line Items]
Shares Authorized (in shares)	8,418,228
Issued and Outstanding (in shares)	8,418,228
Carrying Value	$ 560
Liquidation Preference	$ 560
Issue Price per Share (dollars per share)	$ 0.07
Series A
Temporary Equity [Line Items]
Shares Authorized (in shares)	23,575,316
Issued and Outstanding (in shares)	23,575,316
Carrying Value	$ 10,114
Liquidation Preference	$ 10,200
Issue Price per Share (dollars per share)	$ 0.43
Series B
Temporary Equity [Line Items]
Shares Authorized (in shares)	34,434,922
Issued and Outstanding (in shares)	34,434,922
Carrying Value	$ 23,927
Liquidation Preference	$ 24,000
Issue Price per Share (dollars per share)	$ 0.70
Series C
Temporary Equity [Line Items]
Shares Authorized (in shares)	12,625,844
Issued and Outstanding (in shares)	12,625,844
Carrying Value	$ 39,909
Liquidation Preference	$ 40,000
Issue Price per Share (dollars per share)	$ 3.17
Series D
Temporary Equity [Line Items]
Shares Authorized (in shares)	9,022,542
Issued and Outstanding (in shares)	9,022,542
Carrying Value	$ 99,879
Liquidation Preference	$ 100,000
Issue Price per Share (dollars per share)	$ 11.08
Series E
Temporary Equity [Line Items]
Shares Authorized (in shares)	6,051,132	6,051,132
Issued and Outstanding (in shares)	6,051,132
Carrying Value	$ 174,724
Liquidation Preference	$ 175,000
Issue Price per Share (dollars per share)	$ 28.92

Summary of Significant Accounting Policies (Policies)

12 Months Ended

Jan. 31, 2023

Accounting Policies [Abstract]

Basis of Presentation

The accompanying consolidated financial statements have been prepared in conformity with generally accepted accounting principles in the United States of America ("U.S. GAAP" or "GAAP").

Principles of Consolidation

The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.

Fiscal Year

Fiscal Year The Company’s fiscal year ends on January 31. References to fiscal 2023, for example, refer to the fiscal year ended January 31, 2023.

Foreign Currency Transactions

Foreign Currency TransactionsThe functional currency of the Company’s foreign subsidiaries is the U.S. dollar. Transactions denominated in currencies other than the functional currency are remeasured at the average exchange rate in effect during the reporting period. At the end of each reporting period all monetary assets and liabilities of the Company’s subsidiaries are remeasured at the current U.S. dollar exchange rate at the end of the reporting period. Nonmonetary assets and liabilities denominated in foreign currencies have been remeasured into U.S. dollar using historical exchange rates. Remeasurement gains and losses are included within other income, net in the accompanying consolidated statements of operations.

Use of Estimates

Cash and Cash Equivalents

Cash and Cash EquivalentsThe Company considers all highly liquid investments with an original maturity of three months or less when purchased to be cash equivalents. Cash and cash equivalents are recorded at cost, which approximates fair value.

Restricted Cash

Restricted CashRestricted cash constitutes collateral for letters of credit established according to the requirements under certain non-cancellable operating lease agreements and is included in other assets, non-current in the consolidated balance sheets.

Accounts Receivable and Allowance for Doubtful Accounts

customer, age of the receivable balance, and current economic conditions, as well as specific circumstances arising with individual customers.


	Year Ended January 31,
	2023		2022		2021

Beginning balance	$	20	$	36	$	6
Bad debt expense	-		14		129
Write-offs, net of recoveries	(7)		(30)		(99)
Ending balance	$	13	$	20	$	36

Concentrations of Credit Risk and Significant Customers

Concentrations of Credit Risk and Significant CustomersFinancial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash and cash equivalents, and trade accounts receivable. Although the Company deposits its cash with multiple financial institutions, the deposits, at times, may exceed federally insured limits. The Company invests its excess cash in highly-rated money market funds. The Company extends credit to customers in the normal course of business. The Company monitors for uncollectible accounts on an ongoing basis.

Property and Equipment, Net

Property and Equipment, netProperty and equipment are stated at cost. Depreciation is calculated using the straight-line method over the estimated useful lives of the assets, generally ranging from three to five years. Leasehold improvements are amortized using the straight-line method over the shorter of the estimated useful lives of the respective assets or the lease term. Expenditures for maintenance and repairs are expensed as incurred and significant improvements and betterments that substantially enhance the life of an asset are capitalized.

Revenue Recognition

Subscription revenue. The Company generates revenue primarily from subscriptions which include licenses of proprietary features, support and maintenance revenue, and cloud-hosted services.

Cloud-hosted services are provided on a subscription basis and give customers access to our cloud solutions, which include related customer support.

(i)identification of the contract with a customer;

(ii)determination of whether the promised goods or services are performance obligations;

use the proprietary software. Certain arrangements with customers include a renewal option that is separately evaluated for a material right.

The Company has concluded that its contracts with customers do not contain warranties that give rise to a separate performance obligation.

(iii)measurement of the transaction price;

(iv)allocation of the transaction price to the performance obligations; and

(v)recognition of revenue when the Company satisfies each performance obligation.

Contract Balances

Deferred Contract Acquisition Costs

Leases

asset and a lease liability represents the Company’s obligation to make payments during the lease term. The operating lease right-of-use asset also includes any advance lease payments made and excludes lease incentives. Lease payments include fixed payments and variable payments based on an index or rate, if any, and are recognized as lease expense on a straight-line basis over the term of the lease. The lease term includes options to extend or terminate the lease when it is reasonably certain they will be exercised. Variable lease payments not based on a rate or index are expensed as incurred. Lease terms may include options to extend or terminate the lease when it is reasonably certain that the Company will exercise that option. Lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. The Company accounts for lease components and non-lease components as a single lease component. The Company applies the practical expedient to not recognize lease assets and lease liabilities for leases with an original term of 12 months or less. The lease liability is measured as the present value of the remaining lease payments over the lease term upon the lease commencement date. The right-of-use asset is initially measured as the present value of the lease payments, adjusted for initial direct costs, prepaid lease payments and lease incentives. The discount rate used to determine the present value is the Company’s incremental borrowing rate unless the interest rate implicit in the lease is readily determinable. The Company estimates its incremental borrowing rate based on the information available at lease commencement date for collateralized borrowings with a similar term.

Deferred Offering Costs

Deferred Offering CostsDeferred offering costs consist of direct incremental legal, accounting, consulting, and other fees related to the Company’s IPO which were included in other assets, non-current before the IPO. Upon consummation of the IPO in December 2021, $6.0 million of deferred offering costs were reclassified to stockholders' equity (deficit) and recorded against the proceeds from the offering.

Cost of Revenue

Sales and Marketing

Sales and Marketing Sales and marketing expenses consist primarily of personnel-related costs, such as salaries, sales commissions that are recognized as expenses over the period of benefit, bonuses, benefits, stock-based compensation, costs related to marketing programs, travel-related costs, software and subscription services, and allocated overhead.

Research and Development

Research and DevelopmentResearch and development expenses consist primarily of personnel-related costs, such as salaries, bonuses, benefits, and stock-based compensation, net of capitalized amounts, contractor and professional services fees, software and subscription services dedicated for use by our research and development organization and allocated overhead.

General and Administrative

General and Administrative General and administrative expenses for administrative functions including finance, legal, and human resources, consist primarily of personnel-related costs, such as salaries, bonuses, benefits, and stock-based compensation, as well as software and subscription services, and legal and other professional fees.

Capitalized Software Development Costs

Advertising Costs

Advertising CostsAdvertising costs, which are expensed and included in sales and marketing expense in the consolidated statements of operations when incurred

Impairment of Long-Lived Assets

Impairment of Long-Lived AssetsLong-lived assets, such as property and equipment and capitalized software development costs subject to amortization, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the asset may not be recoverable. If circumstances require a long-lived asset be tested for possible impairment, the Company first compares undiscounted cash flows expected to be generated by the asset to its carrying value. If the carrying value of the long-lived asset is not recoverable on an undiscounted cash flow basis, an impairment is recognized to the extent that the carrying value exceeds its fair value. Fair value is determined through various valuation techniques, including discounted cash flow models, quoted market values, and third-party independent appraisals.

Stock-Based Compensation

The fair value of each RSA and RSU award is based on the fair value of the underlying common stock as of the grant date.

Net Loss per Share Attributable to Common Stockholders

Since the IPO, the Company has been calculating basic net loss per share by dividing net loss attributable to common stockholders by the weighted-average number of shares of common stock outstanding.

Comprehensive Loss

Comprehensive LossComprehensive loss consists of other comprehensive loss and net loss. Other comprehensive loss refers to revenue, expenses, gains and losses that are recorded as an element of stockholders’ deficit but are excluded from net loss. The Company did not have any other comprehensive loss transactions during the period presented. Accordingly, comprehensive loss is equal to net loss.

Segments

SegmentsOperating segments are defined as components of an entity for which separate financial information is available and that is regularly reviewed by the Chief Operating Decision Maker, or CODM. The Company’s Chief Executive Officer is its CODM. The Company’s CODM reviews financial information presented on a consolidated basis for the purposes of making operating decisions, allocating resources, and evaluating financial performance. As such, the Company has determined that it operates in one operating and one reportable segment. Substantially all of the Company’s long-lived assets were held in the United States as of January 31, 2023 and 2022.

Income Taxes

50% likely of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs.

Fair Value Measurements

Employee Benefit Plan

Employee Benefit PlanThe Company sponsors a qualified 401(k) defined contribution plan covering eligible employees. Participants may contribute a portion of their annual compensation limited to a maximum annual amount set by the Internal Revenue Service. There have been no employer contributions under this plan to date.

Recent Accounting Pronouncements

Recent Accounting Pronouncements AdoptedIn March 2020, the FASB issued ASU 2020-04, Reference Rate Reform—Facilitation of the Effects of Reference Rate Reform on Financial Reporting (Topic 848), which provides temporary optional expedients and exceptions to the GAAP guidance on contract modifications and hedge accounting to ease the financial reporting burdens of the expected market transition from LIBOR and other interbank offered rates to alternative reference rates such as the Secured Overnight Financing Rate ("SOFR"). The adoption of this guidance did not have an effect on the Company's results of operations, financial condition, or cash flows.

Income Taxes - Schedule of Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands	Jan. 31, 2023	Jan. 31, 2022
Deferred tax assets:
Net operating losses	$ 172,911	$ 167,218
Sec 174 Capitalization	58,099	0
Deferred revenue	9,679	2,687
Lease liability	3,909	4,772
Other accruals	5,030	5,542
Stock-based compensation	21,988	25,772
Credit carryforwards	39,697	18,883
Total deferred tax assets	311,313	224,874
Deferred tax liabilities:
Fixed assets	(5,064)	(2,837)
Right-of-use asset	(3,171)	(3,953)
Deferred commissions	(31,332)	(22,900)
Total deferred tax liabilities	(39,567)	(29,690)
Net deferred tax assets	271,746	195,184
Valuation allowance	(271,244)	(194,850)
Deferred tax assets, net of valuation allowance	$ 502	$ 334

Revenue and Performance Obligations - Additional information (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022
Disaggregation Of Revenue [Line Items]
Unbilled accounts receivable	$ 4.9	$ 2.9
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-02-01
Disaggregation Of Revenue [Line Items]
Remaining performance obligations		$ 428.8
Remaining performance obligation, percentage		63.00%
Revenue remaining performance obligation, expected timing of satisfaction, period		12 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-02-01
Disaggregation Of Revenue [Line Items]
Remaining performance obligations	$ 647.1
Remaining performance obligation, percentage	58.00%
Revenue remaining performance obligation, expected timing of satisfaction, period	12 months
Minimum
Disaggregation Of Revenue [Line Items]
Revenue, performance obligation, contract term	1 year
Maximum
Disaggregation Of Revenue [Line Items]
Revenue, performance obligation, contract term	3 years

Commitments and Contingencies - Additional Information (Details) - USD ($) $ in Millions	Jan. 31, 2023	Jan. 31, 2022
Commitments and Contingencies Disclosure [Abstract]
Letters of credit outstanding amount	$ 1.8	$ 1.8

Redeemable Convertible Preferred Stock

12 Months Ended

Jan. 31, 2023

Redeemable Convertible Preferred Stock [Abstract]

Redeemable Convertible Preferred Stock

In March 2020, the Company entered into a Series E redeemable convertible preferred stock purchase agreement, which provided for the sale and issuance of up to 6,051,132 shares of Series E redeemable convertible preferred stock at a price of $28.9202 per share. The Company sold 6,051,132 shares of Series E redeemable convertible preferred stock for total gross proceeds of $175.0 million and included related issuance costs of $0.3 million.

Upon completion of the IPO in December 2021, all of the Company's redeemable convertible preferred stock outstanding, totaling 94,127,984 shares, were automatically converted into an equivalent number of class B common stock on a one-to-one basis and their carrying value of $349.1 million was reclassified into stockholders’ equity (deficit). As of January 31, 2023, there were no shares of redeemable convertible preferred stock issued and outstanding.

Redeemable convertible preferred stock consisted of the following as of January 31, 2021 (in thousands except share and per share data):


	Shares Authorized	Issued and Outstanding	Carrying Value		Liquidation Preference		Issue Price per Share

Series Seed	8,418,228	8,418,228	$	560	$	560	$	0.07
Series A	23,575,316	23,575,316	10,114		10,200		$	0.43
Series B	34,434,922	34,434,922	23,927		24,000		$	0.70
Series C	12,625,844	12,625,844	39,909		40,000		$	3.17
Series D	9,022,542	9,022,542	99,879		100,000		$	11.08
Series E	6,051,132	6,051,132	174,724		175,000		$	28.92
Total	94,127,984	94,127,984	$	349,113	$	349,760

The holders of Series Seed, Series A, Series B, Series C, Series D, and Series E redeemable convertible preferred stock had various rights and preferences as follows:

Voting

Each share of redeemable convertible preferred stock had voting rights equal to an equivalent number of shares of common stock into which it is convertible and votes together as one class with the common stock, except as below:

As long as at least 9,000,000 shares (as adjusted for stock splits, stock dividends, reclassification and the like) of preferred stock were outstanding, holders of Series Seed, Series A, Series B, Series C, Series D, and Series E preferred stock, voting together as a single class on an as-converted basis, were entitled to certain protective provisions which required a majority of holders of preferred stock to approve, among other actions, a liquidation event, an amendment, waiver, or repeal of provisions of the Company’s Certificate of Incorporation or Bylaws, a change to the number of authorized directors of the Company, and a declaration or payment of a dividend with respect to any shares of the Company.

As long as at least 6,750,000 shares (as adjusted for stock splits, stock dividends, reclassification and the like) of Series A preferred stock were outstanding, the holders of a majority of such then-outstanding shares of Series A preferred stock, voting together as a separate series, were entitled to elect one member of the board of directors.

As long as at least 3,945,670 shares (as adjusted for stock splits, stock dividends, reclassification and the like) of Series B preferred stock were outstanding, the holders of a majority of such then-outstanding shares of Series B preferred stock, voting together as a separate series, were entitled to elect one member of the board of directors.

Holders of common stock, voting as a separate class, were entitled to elect three members to the board of directors.

Dividends

Each holder of Series Seed, Series A, Series B, Series C, Series D, and Series E redeemable convertible preferred stock were entitled to receive, out of any funds legally available, noncumulative dividends at the rate of $0.0053233, $0.034612335, $0.055757335, $0.253448000, $0.886668, and $2.3136 per share, respectively, per annum, payable in preference and priority to any payment of any dividends on common stock when and as declared by the board of directors. After payment of such dividends, any additional dividends or distributions were to be distributed among all holders of common stock and preferred stock in proportion to the number of shares of common stock that would be held by each such holder if all shares of preferred stock were converted to common stock at the then-effective conversion rate. No dividends were ever declared or paid.

Liquidation Preference

In the event of any liquidation, dissolution, or winding-up of the Company, the holders of preferred stock were entitled to receive, prior and in preference to any distribution of the assets or funds of the Company to the holders of the common stock, an amount equal to the issuance price per share of $0.0665335, $0.4326665, $0.6969665, $3.1681, $11.08335, and $28.92015 for Series Seed, Series A, Series B, Series C, Series D, and Series E redeemable convertible preferred stock, respectively, as adjusted for stock splits, stock dividends, combinations, recapitalizations, and similar transactions, plus any declared but unpaid dividends, or the Liquidation Preference. If the Company had insufficient assets to permit payment of the Liquidation Preference in full to all holders of preferred stock, then the assets of the Company were to be distributed ratably to the holders of preferred stock in proportion to the Liquidation Preference such holders would otherwise be entitled to receive.

After payment of the Liquidation Preference to the holders of preferred stock, the remaining assets of the Company were to be distributed ratably to the holders of common stock. If the holders of preferred stock would have been entitled to a larger distribution had they converted their shares to common stock, then the preferred stock was to be deemed to have converted to common stock.

Redemption

Series Seed, Series A, Series B, Series C, Series D, and Series E convertible preferred stock did not have mandatory redemption provisions.

Conversion

Each share of preferred stock is convertible, at the option of its holder, into the number of fully paid and non-assessable shares of common stock at the applicable conversion price per share on the date that the share certificate was surrendered for conversion. As of January 31, 2022, the conversion prices per share for all shares of preferred stock were equal to the original issue prices, and the rate at which each share converted into common stock was one-for-one. As discussed above, upon completion of the IPO, all outstanding shares of convertible preferred stock were automatically converted to common stock.

Antidilution Protections

Series Seed, Series A, Series B, Series C, Series D, and Series E redeemable convertible preferred stock had antidilution protection. If the antidilution protection for the preferred stock was triggered, the conversion price would be subject to a broad-based weighted-average adjustment to reduce dilution.

Classification of Redeemable Convertible Preferred Stock

Although the Company’s redeemable convertible preferred stock was not mandatorily redeemable, it was classified outside of stockholders’ equity (deficit) because it was contingently redeemable upon certain events outside of the Company’s control. Accordingly, redeemable convertible preferred stock was presented outside of permanent equity in the mezzanine section of the consolidated balance sheets.

Leases

12 Months Ended

Jan. 31, 2023

Leases [Abstract]

Leases

Leases The Company leases office spaces under noncancelable operating lease agreements, which expire at various dates through 2027. The Company is required to pay property taxes, insurance, and normal maintenance costs for certain of these facilities. Operating lease cost for these leases is recognized on a straight-line basis over the lease term, with variable lease costs recognized in the period incurred. These lease agreements do not contain residual value guarantees or restrictive covenants.

Lease costs

Lease costs were as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021
Short-term lease costs	$	320	$	333	$	227
Operating lease costs	3,512		3,106		2,898
Total lease costs	$	3,832	$	3,439	$	3,125

Variable lease cost was not significant for the years ended January 31, 2023, 2022, and 2021. There were no other lease components for the periods presented.

Lease term and discount rate information are summarized as follows:


	As of January 31,
	2023		2022		2021
Weighted average remaining lease terms (in years)	4.2		5.1		6.3
Weighted average discount rate	3.8	%	3.8	%	3.9	%

Future lease payments under noncancelable operating leases on an undiscounted cash flow basis as of January 31, 2023 are as follows (in thousands):


Years Ending January 31,	Amount
2024	$	3,924
2025	4,150
2026	3,734
2027	3,737
2028	1,277
Total minimum lease payments	16,822
Less imputed interest	(1,349)
Present value of future minimum lease payments	15,473
Less current lease liabilities	(3,380)
Operating lease liabilities, non-current	$	12,093

There were no operating right-of-use asset impairment losses in fiscal 2023, 2022 and 2021.

Leases (Tables)

12 Months Ended

Jan. 31, 2023

Leases [Abstract]

Schedule of Lease Costs

Lease costs were as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021
Short-term lease costs	$	320	$	333	$	227
Operating lease costs	3,512		3,106		2,898
Total lease costs	$	3,832	$	3,439	$	3,125

Summary of Lease Term and Discount Rate

Lease term and discount rate information are summarized as follows:


	As of January 31,
	2023		2022		2021
Weighted average remaining lease terms (in years)	4.2		5.1		6.3
Weighted average discount rate	3.8	%	3.8	%	3.9	%

Schedule of Future Lease Payments

Future lease payments under noncancelable operating leases on an undiscounted cash flow basis as of January 31, 2023 are as follows (in thousands):


Years Ending January 31,	Amount
2024	$	3,924
2025	4,150
2026	3,734
2027	3,737
2028	1,277
Total minimum lease payments	16,822
Less imputed interest	(1,349)
Present value of future minimum lease payments	15,473
Less current lease liabilities	(3,380)
Operating lease liabilities, non-current	$	12,093

Income Taxes (Tables)

12 Months Ended

Jan. 31, 2023

Income Tax Disclosure [Abstract]

Schedule of Company's Loss Before Income Taxes

The Company’s loss before income taxes was as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021
Domestic	$	(279,675)	$	(294,299)	$	(86,845)
International	6,390		5,147		3,592
Loss before income taxes	$	(273,285)	$	(289,152)	$	(83,253)

Schedule of Components of Provision for Income Taxes

The components of the provision for income taxes are as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021
Current provisions for income taxes:
Federal	$	—	$	—	$	—
State	54		48		9
Foreign	1,118		1,125		401
Total current tax expense	1,172		1,173		410

Deferred tax expense:
Federal	—		—		—
State	—		—		—
Foreign	(159)		(187)		(148)
Total deferred tax expense	(159)		(187)		(148)

Provision for income taxes	$	1,013	$	986	$	262

Summary of Effective Income Tax Rate Reconciliation

The reconciliation of the statutory federal income tax and the Company's effective income tax is as follows:


	Year Ended January 31,
	2023		2022		2021
U.S. federal tax benefit at statutory rate	21.0	%	21.0	%	21.0	%
State income taxes, net of federal benefit	4.5	%	8.2	%	6.9	%
Foreign earnings taxed at different rate	0.5	%	0.6	%	0.6	%
Stock-based compensation	(4.2)	%	13.1	%	8.0	%
Non-deductible expenses and other	1.2	%	(0.7)	%	(0.2)	%
Research and development credits	4.6	%	2.9	%	1.9	%
Change in valuation allowance, net	(28.0)	%	(45.4)	%	(38.5)	%
Effective tax rate	(0.4)	%	(0.3)	%	(0.3)	%

Schedule of Deferred Tax Assets and Liabilities

The components of the Company’s net deferred tax assets and liabilities were as follows (in thousands):


	Year Ended January 31,
	2023		2022
Deferred tax assets:
Net operating losses	$	172,911	$	167,218
Sec 174 Capitalization	58,099		—
Deferred revenue	9,679		2,687
Lease liability	3,909		4,772
Other accruals	5,030		5,542
Stock-based compensation	21,988		25,772
Credit carryforwards	39,697		18,883
Total deferred tax assets	$	311,313	$	224,874


	Year Ended January 31,
	2023		2022
Deferred tax liabilities:
Fixed assets	$	(5,064)	$	(2,837)
Right-of-use asset	(3,171)		(3,953)
Deferred commissions	(31,332)		(22,900)
Total deferred tax liabilities	$	(39,567)	$	(29,690)
Net deferred tax assets	$	271,746	$	195,184
Valuation allowance	(271,244)		(194,850)
Deferred tax assets, net of valuation allowance	$	502	$	334

Summary of Reconciliation of Unrecognized Tax Benefits

The Company’s reconciliation of the total amounts of unrecognized tax benefits was as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021
Unrecognized tax benefits as of the beginning of the year	$	4,849	$	1,730	$	1,236
Increases related to prior year tax provisions	1,333		475		—
Decrease related to prior year tax provisions	—		—		(56)
Increase related to current year tax provisions	4,220		2,644		550
Unrecognized tax benefits as of the end of the year	$	10,402	$	4,849	$	1,730

Summary of Significant Accounting Policies - Summary of Allowance for Doubtful Accounts (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Beginning balance	$ 20	$ 36	$ 6
Bad debt expense	0	14	129
Write-offs, net of recoveries	(7)	(30)	(99)
Ending balance	$ 13	$ 20	$ 36

Balance Sheet Components

12 Months Ended

Jan. 31, 2023

Supplemental Balance Sheet Disclosures [Abstract]

Balance Sheet Components

Property and Equipment, Net

Property and equipment, net are comprised of the following (in thousands):


	Estimated Useful life	As of January 31,
		2023		2022
Furniture and fixtures	5 years	$	1,292	$	1,266
Computers, equipment and software	3 years	581		532
Capitalized internal-use software development costs	5 years	25,817		12,209
Leasehold improvements	Shorter of useful life or lease term	5,138		5,008
Construction in progress(1)		47		655
Total property and equipment		32,875		19,670
Less: accumulated depreciation and amortization		(8,281)		(3,773)
Property and equipment - net		$	24,594	$	15,897

(1)This represents internal-use software not yet available for general release.

Total depreciation and amortization expense for fiscal 2023, 2022, and 2021 was $4.5 million, $2.5 million, and $0.9 million, respectively.

The Company capitalized $13.0 million and $9.9 million in internal-use software development costs during fiscal 2023 and 2022, respectively. The amount capitalized for fiscal 2022 included $0.7 million in construction in progress which was placed into service during fiscal 2023. Amortization expense associated with internal-use software development costs totaled $3.4 million and $1.4 million for fiscal 2023 and 2022, respectively.

Accrued Expenses and Other Current Liabilities

Accrued expenses and other liabilities are comprised of the following (in thousands):


	As of January 31,
	2023		2022
Accrued expenses	$	4,222	$	3,925

Accrued income taxes payable	1,081		611
Sales tax payable	1,480		-
Liability for early exercise of unvested stock options	-		6
Total accrued expenses and other current liabilities	$	6,783	$	4,542

Accrued Compensation and Benefits

Accrued compensation and benefits are comprised of the following (in thousands):


	As of January 31,
	2023		2022
Accrued commissions	$	16,932	$	15,993
Accrued bonus	3,220		2,632
Accrued vacation	20,614		15,970
Accrued payroll and withholding taxes	11,574		18,885
ESPP employee contribution	4,247		2,709
Other	2,041		750
Total accrued compensation and benefits	$	58,628	$	56,939

Deferred Contract Acquisition Costs

The following table summarizes the activity of the deferred contract acquisition costs (in thousands):


	Year Ended January 31,
	2023		2022		2021

Beginning balance	$	89,331	$	50,245	$	30,261
Capitalization of contract acquisition costs	78,146		64,834		33,821
Amortization of deferred contract acquisition costs	(43,379)		(25,748)		(13,837)
Ending balance	$	124,098	$	89,331	$	50,245
Deferred contract acquisition costs, current	$	42,812	$	32,205	$	15,275
Deferred contract acquisition costs, non-current	81,286		57,126		34,970

Total deferred contract acquisition costs	$	124,098	$	89,331	$	50,245

There were no impairment losses recognized for deferred contract acquisition costs during fiscal 2023, 2022, and 2021.

Revenue and Performance Obligations - Summary of Revenue Recognized Related to Customer Deposit Balance (Details) - USD ($) $ in Thousands	Jan. 31, 2023	Jan. 31, 2022
Disaggregation of Revenue [Abstract]
Within the next 12 months	$ 22,657	$ 20,324
After the next 12 months	4,042	3,059
Total	$ 26,699	$ 23,383

Common Stock and Stockholders' Equity (Deficit) - Schedule of RSU Activity (Details) - 2014 and 2021 Plans - Restricted stock units outstanding	12 Months Ended
	Jan. 31, 2023 $ / shares shares
Number of Awards
Beginning balance, number of awards, outstanding and unvested (in shares) \| shares	10,406
RSUs granted (in shares) \| shares	7,392
Number of RSUs released (in shares) \| shares	(4,244)
Number of RSUs cancelled (in shares) \| shares	(1,966)
Ending balance, number of awards, outstanding and unvested (in shares) \| shares	11,588
Weighted-Average Grant Date Fair Value
Beginning balance, weighted average grant date fair value (dollars per share) \| $ / shares	$ 37.46
RSUs granted (dollars per share) \| $ / shares	41.28
RSUs released (dollars per share) \| $ / shares	34.01
RSUs cancelled (dollars per share) \| $ / shares	41.43
Ending balance, weighted average grant date fair value (dollars per share) \| $ / shares	$ 42.48

Summary of Significant Accounting Policies (Tables)

12 Months Ended

Jan. 31, 2023

Accounting Policies [Abstract]

Summary of Reconciliation of Cash, Cash Equivalents, and Restricted Cash


	As of January 31,
	2023		2022

Cash and cash equivalents	$	1,286,134	$	1,355,828
Restricted cash included in other assets, non-current	—		1,783
Cash, cash equivalents, and restricted cash	$	1,286,134	$	1,357,611

Summary of Allowance for Doubtful Accounts


	Year Ended January 31,
	2023		2022		2021

Beginning balance	$	20	$	36	$	6
Bad debt expense	-		14		129
Write-offs, net of recoveries	(7)		(30)		(99)
Ending balance	$	13	$	20	$	36

Balance Sheet Components - Summary of Activity of Deferred Contract Acquisition Costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Capitalized Contract Cost, Net, Classified [Roll Forward]
Beginning balance	$ 89,331	$ 50,245	$ 30,261
Capitalization of contract acquisition costs	78,146	64,834	33,821
Amortization of deferred contract acquisition costs	(43,379)	(25,748)	(13,837)
Ending balance	124,098	89,331	50,245
Deferred contract acquisition costs, current	42,812	32,205	15,275
Deferred contract acquisition costs, non-current	81,286	57,126	34,970
Total deferred contract acquisition costs	$ 124,098	$ 89,331	$ 50,245

Common Stock and Stockholders' Equity (Deficit) - Summary of Assumptions Used to Estimate Fair Value of Employee Stock Purchase Plan Using Black-Scholes Option Pricing Model (Details)	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Expected term (in years)		6 years 29 days	6 years 29 days
Expected volatility, minimum		49.00%	50.00%
Expected volatility, maximum		50.20%	51.40%
Risk-free interest rate, minimum		0.90%	0.50%
Risk-free interest rate, maximum		1.04%	0.60%
Dividend yield	0.00%	0.00%	0.00%
2021 Employee Stock Purchase Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Expected volatility, minimum	44.49%	44.49%
Expected volatility, maximum	69.11%	54.92%
Risk-free interest rate, minimum	0.16%	0.16%
Risk-free interest rate, maximum	4.64%	0.68%
Dividend yield	0.00%	0.00%
2021 Employee Stock Purchase Plan \| Maximum
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Expected term (in years)	2 years	2 years
2021 Employee Stock Purchase Plan \| Minimum
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Expected term (in years)	6 months	6 months

Net Loss Per Share Attributable to Common Stockholders - Schedule of Antidilutive Securities Excluded from Computation of Diluted Net Loss Per Share (Details) - shares	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share	22,664,000	23,497,000	118,360,000
Redeemable convertible redeemable preferred stock
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share	0	0	94,128,000
Stock awards
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share	20,903,000	22,788,000	24,192,000
Share purchase rights under the ESPP
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share	1,761,000	704,000	0
Class A and Class B common stock subject to repurchase
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share	0	5,000	40,000

Summary of Significant Accounting Policies - Additional Information (Details)	1 Months Ended	12 Months Ended
	Dec. 31, 2021 USD ($) $ / shares shares	Jan. 31, 2023 USD ($) Segment shares	Jan. 31, 2022 USD ($)	Jan. 31, 2021 USD ($)
Summary Of Significant Accounting Policies [Line Items]
Proceeds from initial public offering, net of underwriting discounts and commissions	$ 1,247,000,000	$ 0	$ 1,252,974,000	$ 0
Class A common stock voting power		0.67
Conversion of redeemable convertible preferred stock to common stock upon initial public offering	349,100,000
Restricted cash		$ 0	1,800,000
Contract assets		$ 4,900,000	2,900,000
Sales commissions amortization period		5 years
Deferred offering costs	$ 6,000,000.0
Advertising costs		$ 11,100,000	6,300,000	2,200,000
Impairment charge		$ 0	0	$ 0
Number of operating segments \| Segment		1
Number of reportable segments \| Segment		1
Employer contributions under 401(k) plan		$ 0
Computer Software, Intangible Asset
Summary Of Significant Accounting Policies [Line Items]
Internal-use software, useful life (in years)		5 years
Accounts Receivable \| Customer Concentration Risk \| Largest Customer
Summary Of Significant Accounting Policies [Line Items]
Percentage of accounts receivable		11.00%
Restricted stock units outstanding
Summary Of Significant Accounting Policies [Line Items]
Cumulative stock-based compensation expense		$ 190,500,000	$ 190,500,000
IPO
Summary Of Significant Accounting Policies [Line Items]
Shares issued underwriters' overallotment option (in shares) \| shares	1,230,000
Commission and discounts	$ 69,400,000
Common Class A
Summary Of Significant Accounting Policies [Line Items]
Conversion of convertible stock to common stock (shares) common stock upon initial public offering (in shares) \| shares		50,424,950
Common Class A \| IPO
Summary Of Significant Accounting Policies [Line Items]
Number of stock issued during the period (in shares) \| shares	16,530,000
Shares issued, price per share \| $ / shares	$ 80.00
Redeemable Convertible Preferred Stock \| IPO
Summary Of Significant Accounting Policies [Line Items]
Conversion of convertible stock to common stock (shares) common stock upon initial public offering (in shares) \| shares	94,127,984
Minimum
Summary Of Significant Accounting Policies [Line Items]
Property and equipment estimated useful lives		3 years
Subscription revenue from contracts generate period		1 year
Contract with customer, customer payments term		30 days
Maximum
Summary Of Significant Accounting Policies [Line Items]
Property and equipment estimated useful lives		5 years
Subscription revenue from contracts generate period		3 years
Contract with customer, customer payments term		60 days

Fair Value Measurements

12 Months Ended

Jan. 31, 2023

Fair Value Disclosures [Abstract]

Fair Value Measurements

The Company reports all financial assets and liabilities and nonfinancial assets and liabilities that are recognized or disclosed at fair value in the consolidated financial statements on a recurring basis. The authoritative guidance establishes a fair value hierarchy that prioritizes the inputs to valuation techniques used to measure fair value. The hierarchy gives the highest priority to unadjusted quoted prices in active markets for identical assets or liabilities (Level 1 measurements) and the lowest priority to measurements involving significant unobservable inputs (Level 3 measurements). The three levels of the fair value hierarchy are as follows:

•Level 1—Inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities that the Company has the ability to access at the measurement date.

•Level 2—Inputs are inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly.

•Level 3—Inputs are unobservable inputs for the asset or liability.

The level in the fair value hierarchy within which a fair value measurement in its entirety falls is based on the lowest-level input that is significant to the fair value measurement in its entirety.


	As of January 31, 2023
	Level 1		Level 2		Level 3		Total

Cash and cash equivalents
Money market funds	$	169,904	$	-	$	-	$	169,904
Total cash and cash equivalents	169,904		-		-		169,904
Total assets measured at fair value	$	169,904	$	-	$	-	$	169,904
Included in cash and cash equivalents							$	169,904


	As of January 31, 2022
	Level 1		Level 2		Level 3		Total

Cash and cash equivalents
Money market funds	$	1,129,436	$	-	$	-	$	1,129,436
Total cash and cash equivalents	1,129,436		-		-		1,129,436
Total assets measured at fair value	$	1,129,436	$	-	$	-	$	1,129,436
Included in cash and cash equivalents							$	1,129,436

Money market funds are cash equivalents with remaining maturities of three months or less at the date of purchase. The Company uses quoted prices in active markets for identical assets to determine the fair value of its Level 1 investments in money market funds. The consolidated financial statements as of January 31, 2023 and January 31, 2022, do not include any nonrecurring fair value measurements relating to assets or liabilities. There were no transfers between fair value measurement levels during the year ended January 31, 2023 and January 31, 2022.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details

Income Taxes - Summary of Reconciliation of Unrecognized Tax Benefits (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Unrecognized tax benefits as of the beginning of the year	$ 4,849	$ 1,730	$ 1,236
Increases related to prior year tax provisions	1,333	475	0
Decrease related to prior year tax provisions	0	0	(56)
Increase related to current year tax provisions	4,220	2,644	550
Unrecognized tax benefits as of the end of the year	$ 10,402	$ 4,849	$ 1,730

Redeemable Convertible Preferred Stock (Tables)

12 Months Ended

Jan. 31, 2023

Redeemable Convertible Preferred Stock [Abstract]

Schedule of Redeemable Convertible Preferred Stock

Redeemable convertible preferred stock consisted of the following as of January 31, 2021 (in thousands except share and per share data):


	Shares Authorized	Issued and Outstanding	Carrying Value		Liquidation Preference		Issue Price per Share

Series Seed	8,418,228	8,418,228	$	560	$	560	$	0.07
Series A	23,575,316	23,575,316	10,114		10,200		$	0.43
Series B	34,434,922	34,434,922	23,927		24,000		$	0.70
Series C	12,625,844	12,625,844	39,909		40,000		$	3.17
Series D	9,022,542	9,022,542	99,879		100,000		$	11.08
Series E	6,051,132	6,051,132	174,724		175,000		$	28.92
Total	94,127,984	94,127,984	$	349,113	$	349,760

Net Loss Per Share Attributable to Common Stockholders (Tables)

12 Months Ended

Jan. 31, 2023

Earnings Per Share [Abstract]

Summary of Computation of Basic and Diluted Net Loss Per Share Attributable to Common Stockholders

The following table sets forth the computation of basic and diluted net loss per share attributable to common stockholders (in thousands, except per share data):


	Year Ended January 31,
	2023		2022		2021
Numerator:
Net loss	$	(274,298)	$	(290,138)	$	(83,515)
Denominator:
Weighted-average shares used to compute net loss per share attributable to Class A and Class B common stockholders, basic and diluted	186,029		83,277		63,375
Net loss per share attributable to Class A and Class B common stockholders, basic and diluted	$	(1.47)	$	(3.48)	$	(1.32)

Schedule of Antidilutive Securities Excluded from Computation of Diluted Net Loss Per Share

The following outstanding potentially dilutive shares of common stock were excluded from the computation of diluted net loss per share attributable to common stockholders for the periods presented because the impact of including them would have been antidilutive (in thousands):


	Year Ended January 31,
	2023	2022	2021
Redeemable convertible redeemable preferred stock	—	—	94,128
Stock awards	20,903	22,788	24,192
Share purchase rights under the ESPP	1,761	704	—
Class A and Class B common stock subject to repurchase	—	5	40
Total	22,664	23,497	118,360

Net Loss Per Share Attributable to Common Stockholders

12 Months Ended

Jan. 31, 2023

Earnings Per Share [Abstract]

Net Loss Per Share Attributable to Common Stockholders

Net Loss Per Share Attributable to Common Stockholders For periods in which there were Class A and Class B shares outstanding, the rights, including the liquidation and dividend rights, of the holders of Class A and Class B common stock were identical, except with respect to voting, converting, and transfer rights. As the liquidation and dividend rights were identical for Class A and Class B common stock, the undistributed earnings were allocated on a proportionate basis and the resulting net loss per share would, therefore, be the same for both Class A and Class B common stock on an individual or combined basis.

The following table sets forth the computation of basic and diluted net loss per share attributable to common stockholders (in thousands, except per share data):


	Year Ended January 31,
	2023		2022		2021
Numerator:
Net loss	$	(274,298)	$	(290,138)	$	(83,515)
Denominator:
Weighted-average shares used to compute net loss per share attributable to Class A and Class B common stockholders, basic and diluted	186,029		83,277		63,375
Net loss per share attributable to Class A and Class B common stockholders, basic and diluted	$	(1.47)	$	(3.48)	$	(1.32)


	Year Ended January 31,
	2023	2022	2021
Redeemable convertible redeemable preferred stock	—	—	94,128
Stock awards	20,903	22,788	24,192
Share purchase rights under the ESPP	1,761	704	—
Class A and Class B common stock subject to repurchase	—	5	40
Total	22,664	23,497	118,360

Common Stock and Stockholders' Equity (Deficit) (Tables)

12 Months Ended

Jan. 31, 2023

Class Of Stock [Line Items]

Schedule of Reserved Shares of Common Stock for Future Issuance

The Company reserved shares of common stock for future issuance as follows (in thousands):


	As of January 31,
	2023	2022







Options outstanding	9,315	12,381
Restricted stock units outstanding	11,588	10,406
Remaining shares available for future issuance under the 2021 Plan	21,466	17,561




2021 Employee Stock Purchase Plan	3,008	1,900
Total	45,377	42,248

Schedule of Stock Option Activity

The following table summarizes stock option activity for the 2021 Plan (number of options outstanding and aggregate intrinsic value are in thousands):


	Options Outstanding
	Number of Options Outstanding (in thousands)	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Term (in years)	Aggregate Intrinsic Value (in thousands)
Balance as of January 31, 2022	12,381	$	1.93	5.7	$	798,374

Stock options exercised	(2,856)	$	1.74		$	94,070
Stock options cancelled/forfeited/expired	(210)	$	4.70
Balance as of January 31, 2023	9,315	$	1.92	4.6	$	281,837
Exercisable as of January 31, 2023	9,065	$	1.72	4.6	$	276,190

Schedule of RSU Activity

The Company’s summary of RSUs activity under the 2014 Plan and the 2021 Plan is as follows (shares in thousands):


	Number of Awards	Weighted-Average Grant Date Fair Value
Outstanding and unvested at January 31, 2022	10,406	$	37.46
RSUs granted	7,392	$	41.28
RSUs released	(4,244)	$	34.01
RSUs cancelled	(1,966)	$	41.43
Outstanding and unvested at January 31, 2023	11,588	$	42.48

Summary of Assumptions Used to Estimate Fair Value of Employee Stock Purchase Plan Using Black-Scholes Option Pricing Model


	Year Ended January 31,
	2023	2022
Expected term (in years)	0.5 - 2.0	0.5 - 2.0
Expected volatility	44.49% - 69.11%	44.49% - 54.92%
Risk-free interest rate	0.16% - 4.64%	0.16% - 0.68%
Dividend yield	0%	0%

Summary of Stock-Based Compensation Expense

Total stock-based compensation expense recognized in the Company’s consolidated statements of operations is as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021
Cost of support	$	8,485	$	8,073	$	1,056
Cost of cloud-hosted services	2,761		2,482		—
Cost of professional services and other	2,555		3,367		308
Sales and marketing	58,205		64,991		11,286
Research and development	46,255		67,865		5,974
General and administrative	52,900		53,790		20,599
Stock-based compensation expenses, net of amounts capitalized	$	171,161	$	200,568	$	39,223
Capitalized stock-based compensation	4,207		3,562		—
Total stock-based compensation expense	$	175,368	$	204,130	$	39,223

Schedule of Fair Value Measurement of Stock Based Awards

The Company has zero grants for stock options in fiscal 2023, and the assumptions used to estimate the fair value of stock options granted for fiscal 2022 and fiscal 2021 were as follows: `


	Year Ended January 31,
		2022	2021
Fair value of common stock		$28.94 - $47.07	$16.52 - $23.37
Expected volatility		49.0% - 50.2%	50.0% - 51.4%
Expected term (in years)		6.08	6.08
Risk-free interest rate		0.9% - 1.04%	0.5% - 0.6%
Dividend yield		0%	0%

Secondary Transactions

Class Of Stock [Line Items]

Summary of Stock-Based Compensation Expense

Total stock-based compensation expense recognized in the Company’s consolidated statements of operations for these secondary transactions is as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021

Cost of support	$	—	$	—	$	650
Cost of cloud-hosted services	—		—		—
Cost of professional services and other	—		—		210
Sales and marketing	—		—		8,895
Research and development	—		—		4,199
General and administrative	—		—		18,097
Stock-based compensation expense, net of amounts capitalized	$	—	$	—	$	32,051
Capitalized stock-based compensation	—		—		—
Total stock-based compensation	$	—	$	—	$	32,051

Secondary Sales

Class Of Stock [Line Items]

Summary of Stock-Based Compensation Expense

Total stock-based compensation expense recognized in the Company’s consolidated statements of operations exclusive of charges related to secondary sales is as follows (in thousands):


	Year Ended January 31,
	2023		2022		2021

Cost of support	$	8,485	$	8,073	$	406
Cost of cloud-hosted services	2,761		2,482		—
Cost of professional services and other	2,555		3,367		98
Sales and marketing	58,205		64,991		2,391
Research and development	46,255		67,865		1,775
General and administrative	52,900		53,790		2,502
Stock-based compensation expense, net of amounts capitalized	$	171,161	$	200,568	$	7,172
Capitalized stock-based compensation	4,207		3,562		—
Total stock-based compensation	$	175,368	$	204,130	$	7,172

CONSOLIDATED STATEMENTS OF REDEEMABLE CONVERTIBLE PREFERRED STOCK AND STOCKHOLDERS' EQUITY (DEFICIT) - USD ($) $ in Thousands	Total	Redeemable Convertible Preferred Stock	Class A and Class B Common Stock	Additional Paid-in Capital	Accumulated Deficit
Redeemable convertible preferred stock, beginning balance (in shares) at Jan. 31, 2020		88,077,000
Redeemable convertible preferred stock, beginning balance at Jan. 31, 2020		$ 174,389
Increase (Decrease) in Temporary Equity [Roll Forward]
Issuance of Series E redeemable convertible preferred stock, net of issuance costs of $276 (in shares)		6,051,000
Issuance of Series E redeemable convertible preferred stock, net of issuance costs of $276		$ 174,724
Redeemable convertible preferred stock, ending balance (in shares) at Jan. 31, 2021		94,128,000
Redeemable convertible preferred stock, ending balance at Jan. 31, 2021		$ 349,113
Beginning balance (in shares) at Jan. 31, 2020			61,447,000
Beginning balance at Jan. 31, 2020	$ (80,240)		$ 1	$ 52,208	$ (132,449)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)			4,131,000
Issuance of common stock upon exercise of stock options	2,629			2,629
Vesting of early exercised stock options	99			99
Stock-based compensation	39,223			39,223
Net loss	(83,515)				(83,515)
Ending balance (in shares) at Jan. 31, 2021			65,578,000
Ending balance at Jan. 31, 2021	(121,804)		$ 1	94,159	(215,964)
Redeemable convertible preferred stock, ending balance (in shares) at Jan. 31, 2022		0
Redeemable convertible preferred stock, ending balance at Jan. 31, 2022		$ 0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Conversion of redeemable convertible preferred stock to common stock upon initial public offering (in shares)		(94,128,000)	94,128,000
Conversion of redeemable convertible preferred stock to common stock upon initial public offering	349,113	$ (349,113)	$ 1	349,112
Issuance of common stock upon initial public offering, net of underwriting discounts and issuance costs (in shares)			16,530,000
Issuance of common stock upon initial public offering, net of underwriting discounts and issuance costs	1,246,925		$ 1	1,246,924
Issuance of common stock for restricted stock awards (in shares)			11,000
Issuance of common stock upon exercise of stock options (in shares)			2,962,000
Issuance of common stock upon exercise of stock options	5,036			5,036
Vesting of early exercised stock options	18			18
Issuance of common stock upon settlement of restricted stock units (in shares)			4,355,000
Tax withholdings on settlement of restricted stock units (in shares)			(1,397,000)
Tax withholdings on settlement of restricted stock units	(110,989)			(110,989)
Stock-based compensation	204,130			204,130
Net loss	(290,138)				(290,138)
Ending balance (in shares) at Jan. 31, 2022			182,167,000
Ending balance at Jan. 31, 2022	1,282,291		$ 3	1,788,390	(506,102)
Redeemable convertible preferred stock, ending balance (in shares) at Jan. 31, 2023		0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock for restricted stock awards (in shares)			4,244,000
Issuance of common stock upon exercise of stock options (in shares)			2,856,000
Issuance of common stock upon exercise of stock options	5,034			5,034
Vesting of early exercised stock options	6			6
Tax withholdings on settlement of restricted stock units (in shares)			(13,000)
Tax withholdings on settlement of restricted stock units	(248)			(248)
Issuance of common stock under employee stock purchase plan (in shares)			714,000
Issuance of common stock under employee stock purchase plan	17,197			17,197
Stock-based compensation	175,368			175,368
Net loss	(274,298)				(274,298)
Ending balance (in shares) at Jan. 31, 2023			189,968,000
Ending balance at Jan. 31, 2023	$ 1,205,350		$ 3	$ 1,985,747	$ (780,400)

Net Loss Per Share Attributable to Common Stockholders - Summary of Computation of Basic and Diluted Net Loss Per Share Attributable to Common Stockholders (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Earnings Per Share [Abstract]
Net loss	$ (274,298)	$ (290,138)	$ (83,515)
Weighted-average shares used to compute net loss per share attributable to common stockholders, basic (in shares)	186,029,000	83,277,000	63,375,000
Weighted-average shares used to compute net loss per share attributable to common stockholders, diluted (in shares)	186,029,000	83,277,000	63,375,000
Net loss per share attributable to Class A and Class B common stockholders, basic (dollars per share)	$ (1.47)	$ (3.48)	$ (1.32)
Net loss per share attributable to Class A and Class B common stockholders, diluted (dollars per share)	$ (1.47)	$ (3.48)	$ (1.32)

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

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+ Details

Leases - Schedule of Future Lease Payments (Details) - USD ($) $ in Thousands	Jan. 31, 2023	Jan. 31, 2022
Leases [Abstract]
2024	$ 3,924
2025	4,150
2026	3,734
2027	3,737
2028	1,277
Total minimum lease payments	16,822
Less imputed interest	(1,349)
Present value of future minimum lease payments	15,473
Less current lease liabilities	(3,380)	$ (3,130)
Operating lease liabilities, non-current	$ 12,093	$ 15,483

Fair Value Measurements - Additional Information (Details) - USD ($)	Jan. 31, 2023	Jan. 31, 2022
Fair Value Disclosures [Abstract]
Transfer between fair value measurements levels	$ 0	$ 0

Summary of Significant Accounting Policies - Summary of Reconciliation of Cash, Cash Equivalents, and Restricted Cash (Details) - USD ($) $ in Thousands	Jan. 31, 2023	Jan. 31, 2022
Accounting Policies [Abstract]
Cash and cash equivalents	$ 1,286,134	$ 1,355,828
Restricted cash included in other assets, non-current	0	1,783
Cash, cash equivalents, and restricted cash	$ 1,286,134	$ 1,357,611

Balance Sheet Components (Tables)

12 Months Ended

Jan. 31, 2023

Supplemental Balance Sheet Disclosures [Abstract]

Summary of Property and Equipment, Net

Property and equipment, net are comprised of the following (in thousands):


	Estimated Useful life	As of January 31,
		2023		2022
Furniture and fixtures	5 years	$	1,292	$	1,266
Computers, equipment and software	3 years	581		532
Capitalized internal-use software development costs	5 years	25,817		12,209
Leasehold improvements	Shorter of useful life or lease term	5,138		5,008
Construction in progress(1)		47		655
Total property and equipment		32,875		19,670
Less: accumulated depreciation and amortization		(8,281)		(3,773)
Property and equipment - net		$	24,594	$	15,897

(1)This represents internal-use software not yet available for general release.

Summary of Accrued Expenses and Other Liabilities

Accrued expenses and other liabilities are comprised of the following (in thousands):


	As of January 31,
	2023		2022
Accrued expenses	$	4,222	$	3,925

Accrued income taxes payable	1,081		611
Sales tax payable	1,480		-
Liability for early exercise of unvested stock options	-		6
Total accrued expenses and other current liabilities	$	6,783	$	4,542

Summary of Accrued Compensation and Benefits

Accrued compensation and benefits are comprised of the following (in thousands):


	As of January 31,
	2023		2022
Accrued commissions	$	16,932	$	15,993
Accrued bonus	3,220		2,632
Accrued vacation	20,614		15,970
Accrued payroll and withholding taxes	11,574		18,885
ESPP employee contribution	4,247		2,709
Other	2,041		750
Total accrued compensation and benefits	$	58,628	$	56,939

Summary of Activity of Deferred Contract Acquisition Costs

The following table summarizes the activity of the deferred contract acquisition costs (in thousands):


	Year Ended January 31,
	2023		2022		2021

Beginning balance	$	89,331	$	50,245	$	30,261
Capitalization of contract acquisition costs	78,146		64,834		33,821
Amortization of deferred contract acquisition costs	(43,379)		(25,748)		(13,837)
Ending balance	$	124,098	$	89,331	$	50,245
Deferred contract acquisition costs, current	$	42,812	$	32,205	$	15,275
Deferred contract acquisition costs, non-current	81,286		57,126		34,970

Total deferred contract acquisition costs	$	124,098	$	89,331	$	50,245

Leases - Summary of Lease Term and Discount Rate (Details)	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Leases [Abstract]
Weighted average remaining lease terms (in years)	4 years 2 months 12 days	5 years 1 month 6 days	6 years 3 months 18 days
Weighted average discount rate	3.80%	3.80%	3.90%

Common Stock and Stockholders' Equity (Deficit) - Schedule of Stock Option Activity (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Aggregate Intrinsic Value (in thousands)
Aggregate intrinsic value, exercised	$ 94,100	$ 168,300	$ 81,500
2014 and 2021 Plans
Number of Options Outstanding (in thousands)
Beginning balance, number of options outstanding (in shares)	12,381,000
Stock options exercised (in shares)	(2,856,000)
Stock options cancelled/forfeited/expired (in shares)	(210,000)
Ending balance, number of options outstanding (in shares)	9,315,000	12,381,000
Number of options outstanding, exercisable (in shares)	9,065,000
Weighted- Average Exercise Price
Beginning balance, weighted- average exercise price (dollars per share)	$ 1.93
Stock options exercised (dollars per share)	1.74
Stock options cancelled/forfeited/expired (dollar per share)	4.70
Ending balance, weighted- average exercise price (dollars per share)	1.92	$ 1.93
Weighted-average exercise price per share, exercisable (dollars per share)	$ 1.72
Weighted- Average Remaining Contractual Term (in years)	4 years 7 months 6 days	5 years 8 months 12 days
Weighted-Average Remaining Contractual Term, Exercisable (in years)	4 years 7 months 6 days
Aggregate Intrinsic Value (in thousands)
Aggregate intrinsic value	$ 281,837	$ 798,374
Aggregate intrinsic value, exercised	94,070
Aggregate intrinsic value, exercisable	$ 276,190

Redeemable Convertible Preferred Stock - Additional Information (Details) - USD ($) $ / shares in Units, $ in Thousands	1 Months Ended	12 Months Ended
	Mar. 31, 2020	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021	Dec. 31, 2021	Jan. 31, 2020
Temporary Equity [Line Items]
Temporary equity, shares authorized (in shares)				94,127,984
Stock issuance costs		$ 0	$ 4,522	$ 0
Preferred stock, convertible terms		one-to-one
Series E Redeemable Convertible Preferred Stock
Temporary Equity [Line Items]
Temporary equity, shares authorized (in shares)	6,051,132			6,051,132
Redemption price (dollars per share)	$ 28.9202
Redeemable convertible preferred stock issued during period (in shares)	6,051,132
Gross proceeds from issuance of Redeemable convertible preferred stock	$ 175,000
Stock issuance costs	$ 300
Redeemable convertible preferred dividends (dollars per share)		$ 2.3136
Temporary equity, liquidation preference (dollars per share)		$ 28.92015
Redeemable Convertible Preferred Stock
Temporary Equity [Line Items]
Redeemable convertible preferred stock issued during period (in shares)				6,051,000
Redeemable convertible preferred stock, shares outstanding (in shares)		0	0	94,128,000		88,077,000
Common Class B
Temporary Equity [Line Items]
Convertible preferred stock, shares issued upon conversion (in shares)					94,127,984
Convertible preferred stock, shares issued upon conversion, carrying value					$ 349,100
Series Seed Preferred Stock
Temporary Equity [Line Items]
Preferred stock, shares outstanding (in shares)		9,000,000
Series A Preferred Stock
Temporary Equity [Line Items]
Preferred stock, shares outstanding (in shares)		6,750,000
Series B Preferred Stock
Temporary Equity [Line Items]
Preferred stock, shares outstanding (in shares)		3,945,670
Series Seed Preferred Stock
Temporary Equity [Line Items]
Temporary equity, shares authorized (in shares)				8,418,228
Redeemable convertible preferred dividends (dollars per share)		$ 0.0053233
Temporary equity, liquidation preference (dollars per share)		0.0665335
Series A Redeemable Convertible Preferred Stock
Temporary Equity [Line Items]
Temporary equity, shares authorized (in shares)				23,575,316
Redeemable convertible preferred dividends (dollars per share)		0.034612335
Temporary equity, liquidation preference (dollars per share)		0.4326665
Series B Redeemable Convertible Preferred Stock
Temporary Equity [Line Items]
Temporary equity, shares authorized (in shares)				34,434,922
Redeemable convertible preferred dividends (dollars per share)		0.055757335
Temporary equity, liquidation preference (dollars per share)		0.6969665
Series C Redeemable Convertible Preferred Stock
Temporary Equity [Line Items]
Temporary equity, shares authorized (in shares)				12,625,844
Redeemable convertible preferred dividends (dollars per share)		0.253448000
Temporary equity, liquidation preference (dollars per share)		3.1681
Series D Redeemable Convertible Preferred Stock
Temporary Equity [Line Items]
Temporary equity, shares authorized (in shares)				9,022,542
Redeemable convertible preferred dividends (dollars per share)		0.886668
Temporary equity, liquidation preference (dollars per share)		$ 11.08335

Balance Sheet Components - Additional Information (Details) - USD ($)	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Supplemental Balance Sheet Disclosures [Abstract]
Depreciation and amortization expense	$ 4,500,000	$ 2,500,000	$ 900,000
Capitalized internal-use software development costs	13,000,000	9,900,000
Capitalized, construction in progress		700,000
Amortization of capitalized costs	3,400,000	1,400,000
Impairment losses for deferred contract acquisition costs	$ 0	$ 0	$ 0

Balance Sheet Components - Summary of Property and Equipment Net (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2023	Jan. 31, 2022
Property Plant And Equipment [Line Items]
Total property and equipment	$ 32,875	$ 19,670
Less: accumulated depreciation and amortization	(8,281)	(3,773)
Property and equipment - net	24,594	15,897
Furniture and fixtures
Property Plant And Equipment [Line Items]
Total property and equipment	$ 1,292	1,266
Useful life	5 years
Computers, equipment and software
Property Plant And Equipment [Line Items]
Total property and equipment	$ 581	532
Useful life	3 years
Capitalized internal-use software development costs
Property Plant And Equipment [Line Items]
Total property and equipment	$ 25,817	12,209
Useful life	5 years
Leasehold improvements
Property Plant And Equipment [Line Items]
Total property and equipment	$ 5,138	5,008
Construction in Progress
Property Plant And Equipment [Line Items]
Total property and equipment	$ 47	$ 655