0001628280-24-012350 | 10-K | XBRL Viewer

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Income Taxes - Additional Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022	Jan. 31, 2021
Income Tax Examination [Line Items]
Income tax expense for foreign subsidiaries	$ 1,000
Partial release of valuation allowance	400
Valuation allowance	50,700	$ 76,400
Sec 174 Capitalization	86,649	58,099
Unrecognized tax benefits	15,333	$ 10,402	$ 4,849	$ 1,730
U.S. Federal
Income Tax Examination [Line Items]
Net operating loss carryforwards	690,400
U.S. Federal \| Research Tax Credit Carryforward
Income Tax Examination [Line Items]
Tax credit carryfowards	56,400
State
Income Tax Examination [Line Items]
Net operating loss carryforwards	602,200
State \| Research Tax Credit Carryforward
Income Tax Examination [Line Items]
Tax credit carryfowards	$ 19,700

Leases

12 Months Ended

Jan. 31, 2024

Leases [Abstract]

Leases

10. Leases

The Company leases office spaces under non-cancelable operating lease agreements, which expire at various dates through 2029. The Company is required to pay property taxes, insurance, and normal maintenance costs for certain of these facilities. Operating lease cost for these leases is recognized on a straight-line basis over the lease term, with variable lease costs recognized in the period incurred. These lease agreements do not contain residual value guarantees or restrictive covenants.

Lease costs

Lease costs were as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022
Short-term lease costs	$	654	$	320	$	333
Operating lease costs	3,647		3,512		3,106
Total lease costs	$	4,301	$	3,832	$	3,439

Variable lease cost was not material for the years ended January 31, 2024, 2023, and 2022. There were no other lease components for the periods presented.

Lease term and discount rate information are summarized as follows:


	As of January 31,
	2024		2023		2022
Weighted average remaining lease terms (in years)	3.4		4.2		5.1
Weighted average discount rate	5.0	%	3.8	%	3.8	%

Future lease payments under non-cancelable operating leases on an undiscounted cash flow basis as of January 31, 2024 are as follows (in thousands):


Years Ending January 31,	Amount
2025	$	4,646
2026	4,256
2027	4,285
2028	1,852
2029	447
Total minimum lease payments	15,486
Less imputed interest	(1,453)
Present value of future minimum lease payments	14,033
Less current lease liabilities	(4,025)
Operating lease liabilities, non-current	$	10,008

There were no operating right-of-use asset impairment losses in fiscal 2024, fiscal 2023 and fiscal 2022.

Leases - Schedule of Future Lease Payments (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Leases [Abstract]
2025	$ 4,646
2026	4,256
2027	4,285
2028	1,852
2029	447
Total minimum lease payments	15,486
Less imputed interest	(1,453)
Present value of future minimum lease payments	14,033
Less current lease liabilities	(4,025)	$ (3,380)
Operating lease liabilities, non-current	$ 10,008	$ 12,093

Short-term Investments (Tables)

12 Months Ended

Jan. 31, 2024

Investments, Debt and Equity Securities [Abstract]

Summary of Fair Value of Short-term Investments

The following tables summarize the fair values of the Company’s short-term investments (in thousands):


	As of January 31, 2024
	Amortized Cost		Unrealized Gains		Unrealized Losses		Fair Value
U.S. treasury securities	$	244,778	$	150	$	(141)	$	244,787
U.S. agency obligations	79,693		50		(23)		79,720
Corporate notes and bonds	103,552		141		(70)		103,623
Commercial paper	46,523		—		—		46,523
Certificates of deposit	40,510		—		—		40,510
Total short-term investments	$	515,056	$	341	$	(234)	$	515,163

Summary of Contractual Maturities

The following table summarizes the contractual maturities of the Company’s short-term investments (in thousands):


	As of January 31, 2024
	Amortized Cost		Fair Value
Due within one year	$	447,001	$	446,902
Due after one year through five years	68,055		68,261
Total	$	515,056	$	515,163

Audit Information	12 Months Ended
Audit Information	Jan. 31, 2024
Audit Information [Abstract]
Auditor Name	DELOITTE & TOUCHE LLP
Auditor Location	San Jose, California
Auditor Firm ID	34

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Revenue:
Total revenue	$ 583,137	$ 475,889	$ 320,769
Cost of revenue:
Total cost of revenue	108,699	86,969	63,440
Gross profit	474,438	388,920	257,329
Operating expenses:
Sales and marketing	369,164	355,826	269,504
Research and development	222,553	195,384	165,031
General and administrative	136,999	134,997	112,108
Total operating expenses	728,716	686,207	546,643
Loss from operations	(254,278)	(297,287)	(289,314)
Interest income	65,159	26,367	319
Other expenses, net	(510)	(2,365)	(157)
Loss before income taxes	(189,629)	(273,285)	(289,152)
Provision for income taxes	1,039	1,013	986
Net loss	$ (190,668)	$ (274,298)	$ (290,138)
Net loss per share attributable to common stockholders, basic (in dollars per share)	$ (0.98)	$ (1.47)	$ (3.48)
Net loss per share attributable to common stockholders, diluted (in dollars per share)	$ (0.98)	$ (1.47)	$ (3.48)
Weighted-average shares used to compute net loss per share attributable to common stockholders, basic (in shares)	193,825	186,029	83,277
Weighted-average shares used to compute net loss per share attributable to common stockholders, diluted (in shares)	193,825	186,029	83,277
Subscription revenue
Revenue:
Total revenue	$ 564,646	$ 460,988	$ 313,683
Cost of revenue:
Total cost of revenue	90,623	72,454	52,332
Subscription revenue \| License
Revenue:
Total revenue	67,612	64,273	47,504
Cost of revenue:
Total cost of revenue	1,968	1,753	221
Subscription revenue \| Support
Revenue:
Total revenue	420,948	349,855	247,566
Cost of revenue:
Total cost of revenue	58,208	48,112	38,080
Subscription revenue \| Cloud-hosted services
Revenue:
Total revenue	76,086	46,860	18,613
Cost of revenue:
Total cost of revenue	30,447	22,589	14,031
Professional services and other
Revenue:
Total revenue	18,491	14,901	7,086
Cost of revenue:
Total cost of revenue	$ 18,076	$ 14,515	$ 11,108

Goodwill and Acquisition-related Intangible Assets, Net - Schedule of Finite-Lived Intangible Assets, Future Amortization Expense (Details) $ in Thousands	Jan. 31, 2024 USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]
2025	$ 2,833
2026	2,833
2027	2,612
2028	2,500
2029 and thereafter	833
Net Carrying Amount	$ 11,611

Commitments and Contingencies

12 Months Ended

Jan. 31, 2024

Commitments and Contingencies Disclosure [Abstract]

Commitments and Contingencies

11. Commitments and Contingencies

Letter of credit

As of January 31, 2024, the Company had one letter of credit outstanding which is not material. As of January 31, 2023 the Company had a total of $1.8 million in letters of credit outstanding as security deposits for the Company’s leased office spaces.

Purchase commitments

In the normal course of business, the Company enters into non-cancelable purchase commitments with various parties to purchase products and services such as software subscriptions and corporate events. As of January 31, 2024, the Company had outstanding hosting infrastructure commitments, and other commitments with a remaining term of 12 months or longer as follows (in thousands):


Years Ending January 31,	Hosting Infrastructure Commitments		Other Commitments		Total
2025	$	7,093	$	10,496	$	17,589
2026	2,907		1,329		4,236
2027	—		231		231



Total	$	10,000	$	12,056	$	22,056

Litigation

From time to time, the Company may become involved in various legal proceedings in the ordinary course of its business and may be subject to third-party infringement claims.

In the normal course of business, the Company may agree to indemnify third parties with whom it enters into contractual relationships, including customers, lessors, and parties to other transactions with the Company, with respect to certain matters. The Company has agreed, under certain conditions, to hold these third parties harmless against specified losses, such as those arising from a breach of representations or covenants, other third-party claims that the Company’s products when used for their intended purposes infringe the intellectual property rights of such other third parties, or other claims made against certain parties. It is not possible to determine the maximum potential amount of liability under these indemnification obligations due to the Company’s limited history of prior indemnification claims and the unique facts and circumstances that are likely to be involved in each particular claim.

Although the results of litigation and claims are inherently unpredictable, the Company believes that there was not a reasonable possibility that the Company had incurred a material loss with respect to such loss contingencies, as of January 31, 2024 and 2023.

Income Taxes - Schedule of Components of Provision for Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Current provisions for income taxes:
Federal	$ 22	$ 0	$ 0
State	163	54	48
Foreign	1,326	1,118	1,125
Total current tax expense	1,511	1,172	1,173
Deferred tax expense:
Federal	(415)	0	0
State	0	0	0
Foreign	(57)	(159)	(187)
Total deferred tax expense	(472)	(159)	(187)
Provision for income taxes	$ 1,039	$ 1,013	$ 986

Leases - Schedule of Lease Costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Leases [Abstract]
Short-term lease costs	$ 654	$ 320	$ 333
Operating lease costs	3,647	3,512	3,106
Total lease costs	$ 4,301	$ 3,832	$ 3,439

Balance Sheet Components - Summary of Accrued Expenses and Other Liabilities (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jun. 02, 2023	Jan. 31, 2023
Payables and Accruals [Abstract]
Acquisition holdback, current	$ 3,554		$ 0
Accrued expenses	1,969		3,552
Customer overpayment	2,058		670
Sales tax payable	1,841		1,480
Accrued income taxes payable	1,178	$ 224	1,081
Derivative liabilities	518		0
Total accrued expenses and other current liabilities	$ 11,118		$ 6,783
Derivative Liability, Current, Statement of Financial Position [Extensible Enumeration]	Total accrued expenses and other current liabilities		Total accrued expenses and other current liabilities

Organization and Description of Business	12 Months Ended
Organization and Description of Business	Jan. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Organization and Description of Business	1. Organization and Description of Business Description of Business HashiCorp, Inc. ("HashiCorp" or the "Company") was incorporated in Delaware in May 2013. The Company is headquartered in San Francisco, California and has wholly owned subsidiaries around the world. The Company’s foundational technologies solve the core infrastructure challenges of cloud adoption by enabling an operating model that unlocks the full potential of modern public and private clouds. The Company’s cloud operating model provides consistent workflows and a standardized approach to automating the critical processes involved in delivering applications in the cloud: infrastructure provisioning, security, networking, and application deployment. The Company’s primary commercial products are HashiCorp Terraform, Vault, Consul, and Nomad. The Company’s software is predominantly self-managed by users and customers who deploy it across public, private, and hybrid cloud environments. The Company also offers a fully-managed cloud platform for multiple products that further accelerates enterprise cloud migration by addressing resource and skills gaps, improving operational efficiency, and speeding up deployment time for customers. Additionally, the Company provides premium support and services.

Revenue and Performance Obligations - Changes in Deferred Revenue and Unbilled Accounts Receivable (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Contract With Customer, Change In Contract With Customer, Asset, And Liability [Roll Forward]
Balance, beginning of period	$ 302,244	$ 223,289	$ 147,297
Deferred revenue billings including reclassification to deferred revenue from customer deposits	643,541	552,799	395,153
Recognition of revenue, net of change in unbilled accounts receivable*	(584,232)	(473,844)	(319,161)
Balance, end of period	361,553	302,244	223,289
Revenue billed as of the end of the period	584,232	473,844	319,161
Increase in total unbilled accounts receivable	(1,095)	2,045	1,608
Revenue reported per Consolidated Statements of Operations	$ 583,137	$ 475,889	$ 320,769

- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
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Reference 2: http://www.xbrl.org/2003/role/disclosureRef
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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Reference 5: http://www.xbrl.org/2003/role/disclosureRef
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Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
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-Name Accounting Standards Codification
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-URI https://asc.fasb.org//1943274/2147482810/280-10-50-40

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 32
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-32

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 41
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482810/280-10-50-41

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 4
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-4

+ Details

Short-term Investments - Additional Information (Details)	Jan. 31, 2024 USD ($)
Investments, Debt and Equity Securities [Abstract]
Allowance for expected credit loss	$ 0

Leases (Tables)

12 Months Ended

Jan. 31, 2024

Leases [Abstract]

Schedule of Lease Costs

Lease costs were as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022
Short-term lease costs	$	654	$	320	$	333
Operating lease costs	3,647		3,512		3,106
Total lease costs	$	4,301	$	3,832	$	3,439

Summary of Lease Term and Discount Rate

Lease term and discount rate information are summarized as follows:


	As of January 31,
	2024		2023		2022
Weighted average remaining lease terms (in years)	3.4		4.2		5.1
Weighted average discount rate	5.0	%	3.8	%	3.8	%

Schedule of Future Lease Payments

Future lease payments under non-cancelable operating leases on an undiscounted cash flow basis as of January 31, 2024 are as follows (in thousands):


Years Ending January 31,	Amount
2025	$	4,646
2026	4,256
2027	4,285
2028	1,852
2029	447
Total minimum lease payments	15,486
Less imputed interest	(1,453)
Present value of future minimum lease payments	14,033
Less current lease liabilities	(4,025)
Operating lease liabilities, non-current	$	10,008

Summary of Significant Accounting Policies (Policies)

12 Months Ended

Jan. 31, 2024

Accounting Policies [Abstract]

Basis of Presentation

The accompanying consolidated financial statements have been prepared in conformity with generally accepted accounting principles in the United States of America ("U.S. GAAP" or "GAAP").

Principles of Consolidation

The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.

Fiscal Year

The Company’s fiscal year ends on January 31. References to fiscal 2024, for example, refer to the fiscal year ended January 31, 2024.

Foreign Currency Transactions

The functional currency of the Company’s foreign subsidiaries is the U.S. dollar. Transactions denominated in currencies other than the functional currency are remeasured at the average exchange rate in effect during the reporting period. At the end of each reporting period all monetary assets and liabilities of the Company’s subsidiaries are remeasured at the current U.S. dollar exchange rate at the end of the reporting period. Non monetary assets and liabilities denominated in foreign currencies have been remeasured into U.S. dollar using historical exchange rates. Remeasurement gains and losses are included within other income, net in the accompanying consolidated statements of operations.

Use of Estimates

The preparation of consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of income and expense during the reporting period. Such management estimates include, but are not limited to, the determination of standalone selling prices of the Company’s performance obligations, the estimated period of benefit of deferred contract acquisition costs, the fair value of share-based awards, capitalization of software development costs, discount rates used to measure operating leases, valuation of acquired intangible assets and goodwill, and the valuation allowance on deferred tax assets

and uncertain tax positions. These estimates are based on information available as of the date of the consolidated financial statements; therefore, actual results could differ from those estimates.

Cash and Cash Equivalents

The Company considers all highly liquid investments with an original maturity of three months or less when purchased to be cash equivalents.

Accounts Receivable and Allowance for Doubtful Accounts

Trade Accounts receivable primarily consists of amounts billed currently due from customers. The Company’s accounts receivable are subject to collection risk. Gross accounts receivable are reduced for this risk by an allowance for doubtful accounts. This allowance is for estimated losses resulting from the inability of the Company’s customers to make required payments. The Company determines the need for an allowance for doubtful accounts based upon various factors, including past collection experience, credit quality of the customer, age of the receivable balance, and current economic conditions, as well as specific circumstances arising with individual customers.

The allowance for credit losses reflects the Company’s best estimate of probable losses inherent in the Company’s receivables portfolio. Activity related to the Company’s allowance for doubtful accounts was as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022

Beginning balance	$	13	$	20	$	36
Bad debt expense	—		—		14
Write-offs, net of recoveries	(13)		(7)		(30)
Ending balance	$	—	$	13	$	20

When management determines a balance is uncollectible and the Company no longer actively pursues collection of the receivable, both the gross accounts receivable and the full allowance on that receivable are written off.

Concentrations of Credit Risk and Significant Customers

Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash and cash equivalents, and trade accounts receivable. Although the Company deposits its cash with multiple financial institutions, the deposits, at times, may exceed federally insured limits. The Company invests its excess cash in highly-rated money market funds. The Company extends credit to customers in the normal course of business. The Company monitors for uncollectible accounts on an ongoing basis.

Property and Equipment, Net

Property and Equipment, net

Property and equipment are stated at cost. Depreciation is calculated using the straight-line method over the estimated useful lives of the assets, generally ranging from three to five years. Leasehold improvements are amortized using the straight-line method over the shorter of the estimated useful lives of the respective assets or the lease term. Expenditures for maintenance and repairs are expensed as incurred and significant improvements and betterment that substantially enhance the life of an asset are capitalized.

Revenue Recognition

The Company generates revenue primarily from software subscriptions and, to a lesser extent, professional services and other revenue. The software subscriptions are currently predominantly self-managed by users and customers who deploy it across public, private, and hybrid cloud environments. The Company also offers the HashiCorp Cloud Platform, or HCP, our fully-managed cloud platform for multiple products.

Subscription revenue. The Company generates revenue primarily from subscriptions which include licenses of proprietary features, support and maintenance revenue, and cloud-hosted services.

Our contracts for self-managed software consist of term licenses that provide the customer with a right to use the software for a fixed term commencing upon delivery to the customer, bundled with support and maintenance for the term of the license period. Support and maintenance (collectively referred to as Support Revenue in the consolidated statements of operations) are not sold on a stand-alone basis. Our self-managed Subscription Revenue is disaggregated into License Revenue and Support Revenue in the consolidated statement of operations. The Company does not have observable standalone sales to determine the Standalone Selling Price, or SSP, for its licenses or its support as they are not sold separately. The Company developed a model to estimate relative SSP for each performance obligation using an “expected cost-plus margin” approach. This model uses observable data points to develop the main assumptions including the estimated useful life of the intellectual property and appropriate margins.

Cloud-hosted services are provided on a subscription basis and give customers access to our cloud solutions, which include related customer support.

Subscription revenue on self-managed software includes both upfront revenue recognized when the license is delivered as well as revenue recognized ratably over the contract period for support and maintenance. The substantial majority of our revenue is recognized ratably over the subscription term. Revenue on committed cloud-hosted services is recognized ratably when we satisfy the performance obligation over the contract period, whereas revenue from non-committed, pay-as-you-go cloud-hosted services are recognized when usage occurs.

The Company generates subscription revenue from contracts with typical durations ranging from one to three years. We typically invoice our customers annually in advance and, to a lesser extent, multi-year in advance. Amounts that have been invoiced and are nonrefundable are recorded in deferred revenue, or they are recorded in revenue if the revenue recognition criteria have been met. Our current and non-current deferred revenue represents contracts that are invoiced annually in advance or multi-year in advance. Customer payments that are contractually refundable are recorded as customer deposits.

Professional services and other revenue. Professional services and other revenue consists of revenue from professional services, training services, which are predominantly sold on a fixed-fee basis and any other services provided to our customers. Revenue for professional services, training services and other is recognized as these services are delivered. Professional services are services utilized by some of our self-managed customers to accelerate the deployment of our products.

Support and maintenance revenue and cloud-hosted services make up the majority of our revenue and are typically recognized ratably over the terms of our subscription contracts. Therefore, a substantial portion of the revenue that we report in each period is attributable to the recognition of deferred revenue relating to agreements that we entered into during previous periods. Consequently, increases or decreases in new sales or renewals in any one period may not be immediately reflected as revenue for that period. Any downturn in sales, however, may negatively affect our revenue in future periods. Accordingly, the effect of downturns in sales and market acceptance of our products, and potential changes in our rate of renewals, may not be fully reflected in our results of operations until future periods.

The Company recognizes revenue when its customer obtains control of promised goods or services in an amount that reflects the consideration that the Company expects to receive in exchange for those goods or services. In determining the appropriate amount of revenue to be recognized as it fulfills its obligations under each of its agreements, the Company performs the following steps:

(i)identification of the contract with a customer;

The Company contracts with its customers typically through order forms or purchase orders which in most cases are governed by master sales agreements. At contract inception the Company evaluates whether two or more contracts should be combined and accounted for as a single contract and identifies the different performance obligations accordingly.

(ii)determination of whether the promised goods or services are performance obligations;

Performance obligations promised in a contract are identified based on the products and services that will be transferred to the customer that are both capable of being distinct and distinct in the context of the contract.

The Company’s self-managed subscriptions include both an obligation to provide the customer with the right to use its proprietary software, as well as an obligation to provide support (on both open-source and proprietary software) and maintenance. Support is contractually mandatory in order for the customer to legally use the proprietary software. Certain arrangements with customers include a renewal option that is separately evaluated for a material right.

The Company’s cloud-hosted services products provide access to hosted software as well as support, which the Company considers to be a single performance obligation. Professional services and other are not integral to the functionality of the subscription services and are generally distinct from the other performance obligations.

The Company has concluded that its contracts with customers do not contain warranties that give rise to a separate performance obligation.

(iii)measurement of the transaction price;

The transaction price is determined based on the consideration to which the Company expects to be entitled in exchange for transferring services and products to the customer. The Company records revenue net of any value added or sales tax.

Variable consideration is included in the transaction price if, in the Company’s judgment, it is probable that a significant future reversal of cumulative revenue under the contract will not occur. None of the Company’s contracts contain a significant financing component.

(iv)allocation of the transaction price to the performance obligations; and

The Company measures the transaction price with reference to the standalone selling price, or SSP, of the various performance obligations inherent within a contract. Management determines the SSP based on an observable standalone selling price when it is available, as well as other factors, including the price charged to customers, discounting practices, and overall pricing objectives, while maximizing observable inputs.

The Company does not have observable SSP for its licenses or its support as they are not sold separately. The Company developed a model to estimate relative SSP for each performance obligation using an “expected cost-plus margin” approach. This model uses observable data points to develop the main assumptions including the estimated useful life of the intellectual property and appropriate margins.

If a contract contains a single performance obligation, the entire transaction price is allocated to the single performance obligation. For contracts that contain multiple performance obligations, the Company allocates the transaction price to each performance obligation based on their relative SSP. The Company also considers if there are any additional material rights inherent in a contract, and if so, the Company allocates a portion of the transaction price to such rights based on its relative SSP.

For the Company’s contracts with customers which include a material right of renewal each month, the Company uses the practical alternative to allocate value to the future optional renewal of software and related mandatory support services. As the Company expects renewals over the full contractually stated term, the entire transaction price is allocated evenly to each monthly renewal option.

(v)recognition of revenue when the Company satisfies each performance obligation.

Revenue is recognized at the time the related performance obligation is satisfied by transferring the promised product or service to the customer. The Company’s self-managed subscriptions include both upfront revenue recognition when the license is delivered as well as revenue recognized ratably over the contract period for support and maintenance based on the stand-ready nature of these elements. When arrangements include material rights associated with monthly renewal options, the Company recognizes revenue each month equal to the allocated value of a one-month term license and one-month support and maintenance services.

In the event that the customer cancels support, the customer receives a refund for the remaining contractual balance of support while any remaining nonrefundable software balance is immediately recognized as revenue. The amount of potentially refundable contractual balance is included in customer deposits within the consolidated balance sheets.

Revenue on committed cloud-hosted services is recognized ratably when performance obligations are satisfied over the contract period, whereas revenue from non-committed, pay-as-you-go cloud-hosted services are recognized when usage occurs.

Revenue for professional services and other is recognized as these services are delivered. Professional services and other are services utilized by some self-managed customers to accelerate the deployment of the Company’s products.

The Company sells directly through its sales team and through its channel partners. Sales to channel partners are made at a discount and revenues are recorded at this discounted price once all the revenue recognition criteria above are met.

Contract Balances

The Company generates subscription revenue from contracts with typical stated durations ranging from one to three years. Customers are typically invoiced annually in advance and, to a lesser extent, multiple years in advance.

The Company receives payments from customers based upon contractual billing schedules; accounts receivable is recorded when the right to consideration becomes unconditional. Payment terms on invoiced amounts are typically 30 to 60 days. Contract assets include amounts related to the Company’s contractual right to consideration for both completed and partially completed performance obligations that may not have been invoiced. Contract assets were $3.8 million and $4.9 million as of January 31, 2024 and January 31, 2023, respectively, and are included in accounts receivable, net in the consolidated balance sheets.

Contract liabilities include payments received in advance of performance under the contract and are recorded to deferred revenue and deferred revenue, non-current in the consolidated balance sheets. Customer refundable prepayments are recorded as customer deposits in the consolidated balance sheets.

Deferred Contract Acquisition Costs

Deferred contract acquisition costs represent costs that are incremental to the acquisition of customer contracts, which consist mainly of sales commissions and associated payroll taxes. The Company determines whether costs should be deferred based on sales compensation plans, by determining if the commissions are in fact incremental and would not have occurred absent the customer contract.

Sales commissions for the renewal of a contract are not considered commensurate with the commissions paid for the acquisition of the initial contract given the substantive difference in commission rates in proportion to their respective contract values. Commissions paid upon the initial acquisition of a contract are amortized over an estimated period of benefit of five years while commissions paid for renewal contracts are amortized over the contractual term of the renewals. Amortization of deferred contract acquisition costs is recognized commensurate with the same pattern of revenue recognition and included in sales and marketing expense in the consolidated statements of operations.

The Company determines the period of benefit for commissions paid for the acquisition of the initial contract by taking into consideration the expected contract term and expected renewals of customer contracts, the duration of relationships with the Company’s customers, customer retention data, the Company’s technology development lifecycle

and other factors. Management periodically reviews the carrying amount of deferred contract acquisition costs to determine whether events or changes in circumstances have occurred that could impact the period of benefit of these deferred costs.

Leases

Leases consist of the Company’s contractual obligations that convey the right to use office spaces for a period of time in exchange for consideration. The Company determines whether a contract contains a lease at inception. Operating leases are included in operating lease right-of-use assets, operating lease liabilities and operating lease liabilities, non-current on the Company’s consolidated balance sheets. The Company currently does not have any financing leases. A right-of-use asset represents the Company’s right to use an underlying asset and a lease liability represents the Company’s obligation to make payments during the lease term. The operating lease right-of-use asset also includes any advance lease payments made and excludes lease incentives. Lease payments include fixed payments and variable payments based on an index or rate, if any, and are recognized as lease expense on a straight-line basis over the term of the lease. The lease term includes options to extend or terminate the lease when it is reasonably certain they will be exercised. Variable lease payments not based on a rate or index are expensed as incurred. Lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. The Company accounts for lease components and non-lease components as a single lease component. The Company applies the practical expedient to not recognize lease assets and lease liabilities for leases with an original term of 12 months or less.

The lease liability is measured as the present value of the remaining lease payments over the lease term upon the lease commencement date. The right-of-use asset is initially measured as the present value of the lease payments, adjusted for initial direct costs, prepaid lease payments and lease incentives. The discount rate used to determine the present value is the Company’s incremental borrowing rate unless the interest rate implicit in the lease is readily determinable. The Company estimates its incremental borrowing rate based on the information available at lease commencement date for collateralized borrowings in the currency in which the arrangement is denominated over a similar term.

Cost of Revenue

Cost of subscription revenue primarily includes personnel-related costs, such as salaries, bonuses and benefits, and stock-based compensation for employees associated with customer support and maintenance, third-party cloud infrastructure costs, amortization of internal-use software, amortization of acquired developed technology, and allocated overhead.

Cost of professional services and other primarily includes personnel-related costs, such as salaries, bonuses and benefits, and stock-based compensation for employees associated with our professional services, costs of third-party contractors, and allocated overhead.

Sales and Marketing

Sales and marketing expenses consist primarily of personnel-related costs, such as salaries, sales commissions that are recognized as expenses over the period of benefit, bonuses, benefits, stock-based compensation, costs related to marketing programs, travel-related costs, software and subscription services dedicated for use by our sales and marketing organization and allocated overhead.

Research and Development

Research and development expenses consist primarily of personnel-related costs, such as salaries, bonuses, benefits, and stock-based compensation, net of capitalized amounts, contractor and professional services fees, software and subscription services dedicated for use by our research and development organization and allocated overhead.

General and Administrative

General and administrative expenses for administrative functions including finance, legal, and human resources, consist primarily of personnel-related costs, such as salaries, bonuses, benefits, and stock-based compensation, as well as software and subscription services, and legal and other professional fees.

Capitalized Software Development Costs

Capitalization of software development costs for products to be sold to third parties begins upon the establishment of technological feasibility and ceases when the product is available for general release. There is generally no significant passage of time between achievement of technological feasibility and the availability of the Company’s enterprise software for general release, and the majority of the Company’s software is open-source. Therefore, the Company has not capitalized any software costs through fiscal 2024, fiscal 2023 and fiscal 2022. All software development costs have been charged to research and development expense in the consolidated statements of operations as incurred.

Costs related to software acquired, developed, or modified solely to meet the Company’s internal requirements, with no substantive plans to market such software at the time of development, or costs related to development of web-based products are capitalized. Costs incurred during the preliminary planning and evaluation stage of the project and during the post implementation operational stage are expensed as incurred. Costs incurred during the application development stage of the project are capitalized. Capitalized costs are recorded as part of property and equipment, net. Maintenance and training costs are expensed as incurred. Capitalized internal-use software is amortized on a straight-line basis over its estimated useful life, which is generally five years, and is recorded as cost of cloud-hosted services in the consolidated statements of operations.

Advertising Costs

Advertising costs, which are expensed when incurred, are included in sales and marketing expense in the consolidated statements of operations

Impairment of Long-Lived Assets

Long-lived assets, such as property and equipment, acquired intangible assets, and capitalized software development costs subject to amortization, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the asset may not be recoverable. If circumstances require a long-lived asset be tested for possible impairment, the Company first compares undiscounted cash flows expected to be generated by the asset to its carrying value. If the carrying value of the long-lived asset is not recoverable on an undiscounted cash flow basis, an impairment is recognized to the extent that the carrying value exceeds its fair value. Fair value is determined through various valuation techniques, including discounted cash flow models, quoted market values, and third-party independent appraisals, as considered necessary. For the fiscal years presented, there were no impairment losses recognized for any long-lived assets.

Business Combinations

The Company recognizes identifiable assets acquired and liabilities assumed at their acquisition date fair value. Goodwill as of the acquisition date is measured as the excess of purchase consideration transferred over the net of the acquisition date fair values of the assets acquired and the liabilities assumed. While the Company uses its best estimates and assumptions as a part of the purchase price allocation process to accurately value assets acquired and liabilities assumed at the acquisition date, its estimates are inherently uncertain and subject to refinement. As a result, during the measurement period, which may be up to one year from the acquisition date, the Company records adjustments to the assets acquired and liabilities assumed, with the corresponding offset to goodwill to the extent that the Company identifies adjustments to the preliminary purchase price allocation. Upon the conclusion of the measurement period or final determination of the values of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company’s consolidated statements of operations. There has been no such adjustment as of January 31, 2024.

Goodwill

Goodwill represents the excess of the purchase price of an acquired business over the fair value of the underlying net identifiable tangible and intangible assets acquired and liabilities assumed. Goodwill is evaluated for impairment annually in the fourth quarter of the Company’s fiscal year, and whenever events or changes in circumstances indicate the carrying value of goodwill may not be recoverable. Triggering events that may indicate impairment include, but are not limited to, a significant adverse change in customer demand or business climate that could affect the value of goodwill, or a significant decrease in expected cash flows.

As of January 31, 2024, the Company has not had any goodwill impairment.

Short-term Investments

The Company’s short-term investments consist of U.S. treasury securities, corporate notes and bonds, U.S. agency obligations, commercial paper, and certificates of deposit. The Company determines the appropriate classification of its short-term investments at the time of purchase and reevaluates such determination at each balance sheet date. The Company has classified and accounted for its short-term investments as available-for-sale securities. The Company may sell these securities at any time for use in its current operations or for other purposes, even prior to maturity. As a result, the Company classifies its short-term investments, including those with maturities beyond twelve months, as current assets in the consolidated balance sheets.

Available-for-sale securities are recorded at fair value each reporting period, and are adjusted for amortization of premiums and accretion of discounts to maturity and such amortization and accretion are included in interest income in the consolidated statements of operations. Realized gains and losses are determined based on the specific identification method and are reported in other expense, net in the consolidated statements of operations. Unrealized gains and losses are reported as a separate component of accumulated other comprehensive income (loss) (“AOCI”) on the consolidated balance sheets until realized.

For available-for-sale securities in an unrealized loss position, the Company first assesses whether it intends to sell the security or it is more likely than not that the Company will be required to sell the security before the recovery of its entire amortized cost basis. If either of these criteria is met, the security’s amortized cost basis is written down to fair value through other expense, net in the consolidated statements of operations. If neither of these criteria is met, the Company evaluates whether the decline in fair value below amortized cost is due to credit or non-credit related factors. In making this assessment, the Company considers the extent to which fair value is less than amortized cost, any changes to the rating of the security by a rating agency, and any adverse conditions specifically related to the security, among other factors. Credit related unrealized losses are recognized as an allowance for expected credit losses of available-for-sale debt securities on the consolidated balance sheets with a corresponding charge in other expense, net, net in the consolidated statements of operations. Non-credit related unrealized losses are included in accumulated other comprehensive loss.

As of January 31, 2024, the Company did not identify any credit losses on short-term investments. Realized gains and losses on the sale of short-term investments are determined on a specific identification method and are recorded in other expenses, net in the consolidated statements of operations. As of January 31, 2024, the realized gains and losses on the sale of short-term investments were not material.

Derivative Instruments and Hedging

The Company enters into foreign currency forward contracts with certain financial institutions to mitigate the impact of foreign currency fluctuations on future cash flows and earnings. All of the Company’s foreign currency forward contracts are designated as cash flow hedges. The foreign currency forward contracts generally have maturities of 12 months or less.

The Company recognizes all forward contracts as either assets or liabilities on the consolidated balance sheets at fair value. Gains and losses on each forward contract are initially reported as a component of AOCI, and subsequently reclassified into cost of revenue or operating expense in the same period, or periods, during which the hedged transaction

affects earnings. The Company evaluates the effectiveness of its cash flow hedges on a quarterly basis and does not exclude any component of the changes in fair value of the derivative instruments for effectiveness testing purposes. The Company classifies cash flows related to its cash flow hedges as operating activities in its consolidated statements of cash flows.

The Company has master netting agreements with each of its counterparties, which permit net settlement of multiple, separate derivative contracts with a single payment. The Company does not have collateral requirements with any of its counterparties. Although the Company is allowed to present the fair value of derivative instruments on a net basis according to master netting arrangements, the Company has elected to present its derivative instruments on a gross basis in the consolidated financial statements.

Stock-Based Compensation

The Company estimates the fair value of stock-based awards on the date of grant (including stock options, restricted stock units ("RSU") and ESPP participation). For awards with a service-based vesting condition, the related stock-based compensation expense is recognized over the vesting period of the entire award using the straight-line attribution method. For awards that include both a performance and service condition, the Company amortizes stock-based compensation expense on a graded vesting basis over the vesting period, after assessing the probability of achieving requisite performance. The Company recognizes forfeitures as they occur.

The fair value of each RSU award is based on the fair value of the underlying common stock as of the grant date.

The fair value of stock purchase right granted under the ESPP is estimated on the grant date using the Black-Scholes option pricing model. The Black-Scholes option pricing model requires the input of highly subjective assumptions, including the fair value of the underlying common stock, the expected term of the award, the expected volatility of the price of our common stock, risk-free interest rates, and the expected dividend yield of our common stock.

The assumptions used to determine the fair value of the stock awards represent management’s best estimates. These estimates involve inherent uncertainties and the application of management’s judgment.

Net Loss per Share Attributable to Common Stockholders

The Company calculates basic net loss per share by dividing net loss attributable to common stockholders by the weighted-average number of shares of common stock outstanding. As the Company has net losses for the periods presented, all potentially dilutive common stock, which are comprised of stock options, RSUs, early exercised options, and ESPP rights, are anti-dilutive. Diluted net loss per share is calculated by giving effect to all potentially dilutive securities outstanding for the period using the treasury stock method or the if-converted method based on the nature of such securities. Diluted net loss per share is the same as basic net loss per share in periods when the effects of potentially dilutive shares of common stock are anti-dilutive.

Accumulated Other Comprehensive Gain (Loss)

Accumulated other comprehensive loss was comprised of unrealized gain (losses) from available-for-sale investments and unrealized losses related to the effective portion of changes in the fair value of foreign currency forward contracts designated as cash flow hedges.

Segments

Operating segments are defined as components of an entity for which separate financial information is available and that is regularly reviewed by the Chief Operating Decision Maker, or CODM. The Company’s Chief Executive Officer is its CODM. The Company’s CODM reviews financial information presented on a consolidated basis for the purposes of making operating decisions, allocating resources, and evaluating financial performance. As such, the Company has determined that it operates in one operating and one reportable segment. Substantially all of the Company’s long-lived assets were held in the United States as of January 31, 2024 and 2023.

Income Taxes

Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the consolidated financial statements carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. A valuation allowance is recorded for deferred tax assets if it is more likely than not that some portion or all of the deferred tax assets will not be realized. As of January 31, 2024 and 2023, the Company has recorded a full valuation allowance against its net U.S. federal and state deferred tax assets.

The Company recognizes the effect of income tax positions only if those positions are more likely than not of being sustained. Recognized income tax positions are measured at the largest amount that is greater than 50% likely of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs.

Fair Value Measurements

The Company’s financial instruments consist of cash equivalents, accounts receivable, short-term investments, derivative instruments, accounts payable, and accrued liabilities. Cash equivalents and short-term investments are stated at fair value. Accounts receivable, accounts payable and accrued liabilities are stated at their carrying value, which approximates fair value due to the short time to the expected receipt or payment date. See "Note 7. Fair Value Measurements" for additional information.

Employee Benefit Plan

The Company sponsors a qualified 401(k) defined contribution plan covering eligible employees. Participants may contribute a portion of their annual compensation limited to a maximum annual amount set by the Internal Revenue Service.

Recent Accounting Pronouncements Not Yet Adopted

In November 2023, the Financial Accounting Standards Board (the "FASB") issued Accounting Standards Update ("ASU") 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which is intended to improve reportable segment disclosure requirements, primarily through enhanced disclosures about significant expenses. The amendments will require public entities to disclose significant segment expenses that are regularly provided to the chief operating decision maker and included within segment profit and loss. The amendments are effective for the Company's annual periods beginning January 31, 2024, and interim periods beginning April 30, 2025, with early adoption permitted, and will be applied retrospectively to all prior periods presented in the financial statements. The Company is currently evaluating the ASU to determine its impact on the Company’s disclosures.

In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which includes amendments that further enhance income tax disclosures, primarily through standardization and disaggregation of rate reconciliation categories and income taxes paid by jurisdiction. The amendments are effective for the Company’s annual periods beginning January 31, 2025, with early adoption permitted, and should be applied either prospectively or retrospectively. The Company is currently evaluating the ASU to determine its impact on the Company’s disclosures.

Business Combinations - Additional Information (Details) - USD ($) $ in Thousands		12 Months Ended
	Jun. 02, 2023	Jan. 31, 2024	Jan. 31, 2023
Business Acquisition [Line Items]
Acquisition holdback, current		$ 3,554	$ 0
Developed technology
Business Acquisition [Line Items]
Weighted Average Remaining Useful Life (in years)		4 years 3 months 18 days
Customer relationship
Business Acquisition [Line Items]
Weighted Average Remaining Useful Life (in years)		2 years 3 months 18 days
BluBracket
Business Acquisition [Line Items]
Purchase price	$ 25,100
Liabilities incurred	4,200
Purchase price		$ 100
Acquisition holdback, current		3,600
Acquisition holdback, non-current		500
Retention agreement, maximum payment	$ 5,000
Compensation expense		1,700
Business combination, acquisition related costs		$ 500
BluBracket \| Developed technology
Business Acquisition [Line Items]
Weighted Average Remaining Useful Life (in years)	5 years
Gross Carrying Amount	$ 12,500
BluBracket \| Customer relationship
Business Acquisition [Line Items]
Weighted Average Remaining Useful Life (in years)	3 years
Gross Carrying Amount	$ 1,000

Common Stock and Stockholders' Equity - Schedule of Reserved Shares of Common Stock for Future Issuance (Details) - shares	Jan. 31, 2024	Jan. 31, 2023
Class Of Stock [Line Items]
Common stock capital shares reserved for future issuance (in shares)	47,489,000	45,377,000
2021 Plans
Class Of Stock [Line Items]
Remaining shares available for future issuance (in shares)	24,956,000	21,466,000
2021 Employee Stock Purchase Plan
Class Of Stock [Line Items]
Common stock capital shares reserved for future issuance (in shares)	4,102,000	3,008,000
Options outstanding \| 2021 Plans
Class Of Stock [Line Items]
Common stock capital shares reserved for future issuance (in shares)	6,364,000	9,315,000
Restricted stock units outstanding \| 2021 Plans
Class Of Stock [Line Items]
Common stock capital shares reserved for future issuance (in shares)	12,067,000	11,588,000

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/exampleRef
-Topic 505
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-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Subparagraph (d)
-Publisher FASB
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Reference 2: http://www.xbrl.org/2003/role/recommendedDisclosureRef
-Topic 272
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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Reference 4: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 5: http://www.xbrl.org/2003/role/disclosureRef
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Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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Reference 11: http://www.xbrl.org/2003/role/disclosureRef
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Reference 12: http://www.xbrl.org/2003/role/disclosureRef
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Reference 13: http://www.xbrl.org/2003/role/disclosureRef
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Reference 14: http://www.xbrl.org/2003/role/disclosureRef
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Reference 15: http://www.xbrl.org/2003/role/disclosureRef
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Reference 18: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Income Taxes - Summary of Reconciliation of Unrecognized Tax Benefits (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Unrecognized tax benefits as of the beginning of the year	$ 10,402	$ 4,849	$ 1,730
Increases related to prior year tax provisions	868	1,333	475
Decrease related to prior year tax provisions	0	0	0
Increase related to current year tax provisions	4,063	4,220	2,644
Unrecognized tax benefits as of the end of the year	$ 15,333	$ 10,402	$ 4,849

Subsequent Events	12 Months Ended
Subsequent Events	Jan. 31, 2024
Subsequent Events [Abstract]
Subsequent Events	16. Subsequent Events The Company evaluated subsequent events through March 20, 2024, which is the date the audited consolidated financial statements were available to be issued. In February 2024, the Company signed an agreement with a cloud service provider. Under that agreement the Company has minimum spend commitments of $18.5 million in the 12 months ending February 2025, and $20.0 million in the 12 months ending February 2026, $22.5 million in the 12 months ending February 2027, $24.0 million in the 12 months ending February 2028, and $25.0 million in the 12 months ending February 2029. In February 2024, the Company's Board of Directors approved a share repurchase program for up to $250.0 million of the Company's common stock.

Common Stock and Stockholders' Equity - Schedule of RSU Activity (Details) - 2021 Plans - Restricted stock units outstanding	12 Months Ended
	Jan. 31, 2024 $ / shares shares
Number of Awards
Beginning balance, number of awards, outstanding and unvested (in shares) \| shares	11,588,000
RSUs granted (in shares) \| shares	8,524,000
Number of RSUs released (in shares) \| shares	(5,556,000)
Number of RSUs cancelled (in shares) \| shares	(2,489,000)
Ending balance, number of awards, outstanding and unvested (in shares) \| shares	12,067,000
Weighted-Average Grant Date Fair Value
Beginning balance, weighted average grant date fair value (dollars per share) \| $ / shares	$ 42.48
RSUs granted (dollars per share) \| $ / shares	28.16
RSUs released (dollars per share) \| $ / shares	38.28
RSUs cancelled (dollars per share) \| $ / shares	36.70
Ending balance, weighted average grant date fair value (dollars per share) \| $ / shares	$ 35.48

Summary of Significant Accounting Policies

12 Months Ended

Jan. 31, 2024

Accounting Policies [Abstract]

Summary of Significant Accounting Policies

2. Summary of Significant Accounting Policies

Basis of Presentation

The accompanying consolidated financial statements have been prepared in conformity with generally accepted accounting principles in the United States of America ("U.S. GAAP" or "GAAP").

Principles of Consolidation

The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation.

Fiscal Year

The Company’s fiscal year ends on January 31. References to fiscal 2024, for example, refer to the fiscal year ended January 31, 2024.

Foreign Currency Transactions

Use of Estimates

and uncertain tax positions. These estimates are based on information available as of the date of the consolidated financial statements; therefore, actual results could differ from those estimates.

Cash and Cash Equivalents

The Company considers all highly liquid investments with an original maturity of three months or less when purchased to be cash equivalents.

Accounts Receivable and Allowance for Doubtful Accounts


	Year Ended January 31,
	2024		2023		2022

Beginning balance	$	13	$	20	$	36
Bad debt expense	—		—		14
Write-offs, net of recoveries	(13)		(7)		(30)
Ending balance	$	—	$	13	$	20

Concentrations of Credit Risk and Significant Customers

As of January 31, 2024 and 2023, one cloud service provider marketplace represented 20% and 11%, respectively, of accounts receivable, net. As of January 31, 2023, one customer represented 11%, of accounts receivable, net and no customer represented 10% or more of accounts receivable, net as of January 31, 2024.

Property and Equipment, net

Revenue Recognition

Subscription revenue. The Company generates revenue primarily from subscriptions which include licenses of proprietary features, support and maintenance revenue, and cloud-hosted services.

Cloud-hosted services are provided on a subscription basis and give customers access to our cloud solutions, which include related customer support.

(i)identification of the contract with a customer;

(ii)determination of whether the promised goods or services are performance obligations;

The Company has concluded that its contracts with customers do not contain warranties that give rise to a separate performance obligation.

(iii)measurement of the transaction price;

(iv)allocation of the transaction price to the performance obligations; and

(v)recognition of revenue when the Company satisfies each performance obligation.

Contract Balances

Deferred Contract Acquisition Costs

Leases

Cost of Revenue

Sales and Marketing

Research and Development

General and Administrative

Capitalized Software Development Costs

Advertising Costs

Advertising costs, which are expensed when incurred, are included in sales and marketing expense in the consolidated statements of operations, and were $15.4 million, $11.1 million, and $6.3 million for fiscal 2024, fiscal 2023, and fiscal 2022, respectively.

Impairment of Long-Lived Assets

Business Combinations

Goodwill

As of January 31, 2024, the Company has not had any goodwill impairment.

Short-term Investments

Derivative Instruments and Hedging

Stock-Based Compensation

The fair value of each RSU award is based on the fair value of the underlying common stock as of the grant date.

Net Loss per Share Attributable to Common Stockholders

Accumulated Other Comprehensive Gain (Loss)

Segments

Income Taxes

Fair Value Measurements

Employee Benefit Plan

Recent Accounting Pronouncements Not Yet Adopted

Common Stock and Stockholders' Equity - Schedule of Stock Option Activity (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Aggregate Intrinsic Value (in thousands)
Aggregate intrinsic value, exercised	$ 67,600	$ 94,100	$ 168,300
2021 Plans
Number of Options Outstanding (in thousands)
Beginning balance, number of options outstanding (in shares)	9,315
Stock options exercised (in shares)	(2,934)
Stock options cancelled/forfeited/expired (in shares)	(17)
Ending balance, number of options outstanding (in shares)	6,364	9,315
Number of options outstanding, exercisable (in shares)	6,351
Weighted- Average Exercise Price
Beginning balance, weighted- average exercise price (dollars per share)	$ 1.92
Stock options exercised (dollars per share)	2.05
Stock options cancelled/forfeited/expired (dollar per share)	23.62
Ending balance, weighted- average exercise price (dollars per share)	1.81	$ 1.92
Weighted-average exercise price per share, exercisable (dollars per share)	$ 1.75
Weighted- Average Remaining Contractual Term (in years)	3 years 7 months 6 days	4 years 7 months 6 days
Weighted-Average Remaining Contractual Term, Exercisable (in years)	3 years 7 months 6 days
Aggregate Intrinsic Value (in thousands)
Aggregate intrinsic value	$ 127,898	$ 281,837
Aggregate intrinsic value, exercised	67,598
Aggregate intrinsic value, exercisable	$ 127,896

Income Taxes (Tables)

12 Months Ended

Jan. 31, 2024

Income Tax Disclosure [Abstract]

Schedule of Company's Loss Before Income Taxes

The Company’s loss before income taxes was as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022
Domestic	$	(198,734)	$	(279,675)	$	(294,299)
International	9,105		6,390		5,147
Loss before income taxes	$	(189,629)	$	(273,285)	$	(289,152)

Schedule of Components of Provision for Income Taxes

The components of the provision for income taxes are as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022
Current provisions for income taxes:
Federal	$	22	$	—	$	—
State	163		54		48
Foreign	1,326		1,118		1,125
Total current tax expense	1,511		1,172		1,173

Deferred tax expense:
Federal	(415)		—		—
State	—		—		—
Foreign	(57)		(159)		(187)
Total deferred tax expense	(472)		(159)		(187)

Provision for income taxes	$	1,039	$	1,013	$	986

Summary of Effective Income Tax Rate Reconciliation

The reconciliation of the statutory federal income tax and the Company's effective income tax is as follows:


	Year Ended January 31,
	2024		2023		2022
U.S. federal tax benefit at statutory rate	21.0	%	21.0	%	21.0	%
State income taxes, net of federal benefit	5.1	%	4.5	%	8.2	%
Foreign earnings taxed at different rate	0.6	%	0.5	%	0.6	%
Stock-based compensation	(9.1)	%	(4.2)	%	13.1	%
Non-deductible expenses and other	1.1	%	1.2	%	(0.7)	%
Research and development credits	6.6	%	4.6	%	2.9	%
Change in valuation allowance, net	(25.9)	%	(28.0)	%	(45.4)	%
Effective tax rate	(0.6)	%	(0.4)	%	(0.3)	%

Schedule of Deferred Tax Assets and Liabilities

The components of the Company’s net deferred tax assets and liabilities were as follows (in thousands):


	Year Ended January 31,
	2024		2023
Deferred tax assets:
Net operating losses	$	183,614	$	172,911
Sec 174 Capitalization	86,649		58,099
Deferred revenue	17,595		9,679
Lease liability	3,004		3,909
Other accruals	5,517		5,030
Stock-based compensation	12,490		21,988
Credit carryforwards	58,054		39,697
Total deferred tax assets	$	366,923	$	311,313


	Year Ended January 31,
	2024		2023
Deferred tax liabilities:
Fixed assets	$	(9,665)	$	(5,064)
Right-of-use asset	(2,380)		(3,171)
Deferred commissions	(32,379)		(31,332)
Total deferred tax liabilities	$	(44,424)	$	(39,567)
Net deferred tax assets	$	322,499	$	271,746
Valuation allowance	(321,944)		(271,244)
Deferred tax assets, net of valuation allowance	$	555	$	502

Summary of Reconciliation of Unrecognized Tax Benefits

The Company’s reconciliation of the total amounts of unrecognized tax benefits was as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022
Unrecognized tax benefits as of the beginning of the year	$	10,402	$	4,849	$	1,730
Increases related to prior year tax provisions	868		1,333		475.00
Decrease related to prior year tax provisions	—		—		—
Increase related to current year tax provisions	4,063		4,220		2,644
Unrecognized tax benefits as of the end of the year	$	15,333	$	10,402	$	4,849

Short-term Investments - Summary of Fair Value of Short-term Investments (Details) $ in Thousands	Jan. 31, 2024 USD ($)
Debt Securities, Available-for-Sale [Line Items]
Amortized Cost	$ 515,056
Estimated Fair Value	$ 515,163

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (aa)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (aaa)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-2

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
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-Name Accounting Standards Codification
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-Paragraph 2
-Subparagraph (d)
-Publisher FASB
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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-Name Accounting Standards Codification
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
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Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 320
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Reference 12: http://www.xbrl.org/2003/role/disclosureRef
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-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147481800/320-10-50-3

+ Details

Goodwill and Acquisition-related Intangible Assets, Net - Schedule of Goodwill (Details) $ in Thousands	12 Months Ended
	Jan. 31, 2024 USD ($)
Goodwill [Roll Forward]
Balance as of January 31, 2023	$ 0
BluBracket, Inc.	12,265
Less: Measurement period adjustment	(68)
Balance as of January 31, 2024	$ 12,197

- Definition

Amount after accumulated impairment loss of an asset representing future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized.

+ References + Details

Revenue and Performance Obligations - Summary of Revenue Recognized Related to Customer Deposit Balance (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Disaggregation of Revenue [Abstract]
Within the next 12 months	$ 22,882	$ 22,657
After the next 12 months	2,745	4,042
Total	$ 25,627	$ 26,699

Income Taxes

12 Months Ended

Jan. 31, 2024

Income Tax Disclosure [Abstract]

Income Taxes

15. Income Taxes

The Company’s loss before income taxes was as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022
Domestic	$	(198,734)	$	(279,675)	$	(294,299)
International	9,105		6,390		5,147
Loss before income taxes	$	(189,629)	$	(273,285)	$	(289,152)

The components of the provision for income taxes are as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022
Current provisions for income taxes:
Federal	$	22	$	—	$	—
State	163		54		48
Foreign	1,326		1,118		1,125
Total current tax expense	1,511		1,172		1,173

Deferred tax expense:
Federal	(415)		—		—
State	—		—		—
Foreign	(57)		(159)		(187)
Total deferred tax expense	(472)		(159)		(187)

Provision for income taxes	$	1,039	$	1,013	$	986

The reconciliation of the statutory federal income tax and the Company's effective income tax is as follows:


	Year Ended January 31,
	2024		2023		2022
U.S. federal tax benefit at statutory rate	21.0	%	21.0	%	21.0	%
State income taxes, net of federal benefit	5.1	%	4.5	%	8.2	%
Foreign earnings taxed at different rate	0.6	%	0.5	%	0.6	%
Stock-based compensation	(9.1)	%	(4.2)	%	13.1	%
Non-deductible expenses and other	1.1	%	1.2	%	(0.7)	%
Research and development credits	6.6	%	4.6	%	2.9	%
Change in valuation allowance, net	(25.9)	%	(28.0)	%	(45.4)	%
Effective tax rate	(0.6)	%	(0.4)	%	(0.3)	%

The components of the Company’s net deferred tax assets and liabilities were as follows (in thousands):


	Year Ended January 31,
	2024		2023
Deferred tax assets:
Net operating losses	$	183,614	$	172,911
Sec 174 Capitalization	86,649		58,099
Deferred revenue	17,595		9,679
Lease liability	3,004		3,909
Other accruals	5,517		5,030
Stock-based compensation	12,490		21,988
Credit carryforwards	58,054		39,697
Total deferred tax assets	$	366,923	$	311,313


	Year Ended January 31,
	2024		2023
Deferred tax liabilities:
Fixed assets	$	(9,665)	$	(5,064)
Right-of-use asset	(2,380)		(3,171)
Deferred commissions	(32,379)		(31,332)
Total deferred tax liabilities	$	(44,424)	$	(39,567)
Net deferred tax assets	$	322,499	$	271,746
Valuation allowance	(321,944)		(271,244)
Deferred tax assets, net of valuation allowance	$	555	$	502

The Company has recorded income tax expense for the year ended January 31, 2024 in the amount of $1.0 million of tax expense for U.S. states as well as its foreign subsidiaries which are profitable as a result of intercompany compensation. The Company also recorded income tax benefits of $0.4 million due to the acquisition of BluBracket for the year ended January 31, 2024. Recognition of deferred tax assets is appropriate when realization of such assets is more likely than not. A valuation allowance has been provided by the Company against federal and state deferred tax assets. Overall, the valuation allowance increased by $50.7 million and $76.4 million for fiscal 2024 and fiscal 2023, respectively.

As of January 31, 2024, the Company has U.S. federal and state net operating loss ("NOL") carryforwards of approximately $690.4 million and $602.2 million, respectively. The federal NOL does not expire since all balances relate to losses incurred after January 1, 2018, whereas the state NOL will start expiring from 2026. The Company also has federal and state research credit carryforwards of $56.4 million and $19.7 million respectively. The federal tax credit carryforwards will begin to expire in 2035, if not utilized. The state credit carryforwards have no expiration date.

A limitation may apply to the use of the net operating loss and credit carryforwards, under provisions of the Internal Revenue Code of 1986, as amended, and similar state tax provisions that are applicable if the Company experiences an “ownership change.” An ownership change may occur, for example, as a result of issuance of new equity. Should these limitations apply, the carryforwards would be subject to an annual limitation, resulting in a potential reduction in the gross deferred tax assets before considering the valuation allowance.

Beginning in 2022, the 2017 Tax Cuts and Jobs Act amended Section 174 to eliminate current-year deductibility of research and experimentation ("R&E") expenditures and software development costs (collectively, R&E expenditures) and instead require taxpayers to charge their R&E expenditures to a capital account amortized over five years (15 years for expenditures attributable R&E activity performed outside the United States). The Company generated a deferred tax asset of $86.6 million for capitalized R&E expenditures for the year ended January 31, 2024 which is fully offset with a valuation allowance.

A deferred tax liability has not been recognized on the excess of the amount for financial reporting over the tax basis of investments in foreign subsidiaries that are indefinitely reinvested outside the U.S. Income taxes are generally incurred upon a repatriation of assets, a sale, or a liquidation of the subsidiary. The excess of the amount for financial reporting over the tax basis in the investments in foreign subsidiaries, as well as the unrecognized deferred tax liability, are not material for the periods presented.

Unrecognized Tax Benefits

The Company’s reconciliation of the total amounts of unrecognized tax benefits was as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022
Unrecognized tax benefits as of the beginning of the year	$	10,402	$	4,849	$	1,730
Increases related to prior year tax provisions	868		1,333		475.00
Decrease related to prior year tax provisions	—		—		—
Increase related to current year tax provisions	4,063		4,220		2,644
Unrecognized tax benefits as of the end of the year	$	15,333	$	10,402	$	4,849

The Company had unrecognized tax benefits of approximately $15.3 million and $10.4 million, respectively, as of January 31, 2024 and 2023 which are attributable to federal and state research credits. These unrecognized tax benefits, if recognized, would not affect the effective tax rate and would be offset by the reversal of related deferred tax assets which are subject to a full valuation allowance.

The Company does not anticipate any significant change in the Company’s uncertain tax positions within 12 months of this date.

The Company’s policy is to recognize interest and penalties associated with uncertain tax benefits as part of the income tax provision and include accrued interest and penalties with the related income tax liability on the Company’s consolidated balance sheets. To date, the Company has not recognized any interest and penalties in its consolidated statements of operations, nor has it accrued for or made payments for interest and penalties. The Company is subject to income tax in the United States, certain states, and various foreign countries. Due to the history of net operating losses, the Company is subject to United States federal, state, and local examinations by tax authorities for all years since incorporation. As of January 31, 2024 the Company is not currently under any audits.

- Definition

The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 20
-Name Accounting Standards Codification
-Section 50
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Reference 2: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Income Taxes - Schedule of Company's Loss Before Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Income Tax Disclosure [Abstract]
Domestic	$ (198,734)	$ (279,675)	$ (294,299)
International	9,105	6,390	5,147
Loss before income taxes	$ (189,629)	$ (273,285)	$ (289,152)

- Definition

Amount of income (loss) from continuing operations, including income (loss) from equity method investments, before deduction of income tax expense (benefit), and income (loss) attributable to noncontrolling interest.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 944
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+ Details

Balance Sheet Components - Additional Information (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Supplemental Balance Sheet Disclosures [Abstract]
Depreciation and amortization expense	$ 7.6	$ 4.5	$ 2.5
Capitalized internal-use software development costs	16.1	13.0
Amortization of capitalized costs	6.4	3.4
Impairment losses for deferred contract acquisition costs	$ 0.0	$ 0.0	$ 0.0

CONSOLIDATED STATEMENTS OF REDEEMABLE CONVERTIBLE PREFERRED STOCK AND STOCKHOLDERS' EQUITY (DEFICIT) - USD ($) shares in Thousands, $ in Thousands	Total	Redeemable Convertible Preferred Stock	Class A and Class B Common Stock	Additional Paid-in Capital	Accumulated Other Comprehensive Loss	Accumulated Deficit
Redeemable convertible preferred stock, beginning balance (in shares) at Jan. 31, 2021		94,128
Redeemable convertible preferred stock, beginning balance at Jan. 31, 2021		$ 349,113
Increase (Decrease) in Temporary Equity [Roll Forward]
Conversion of redeemable convertible preferred stock to common stock upon initial public offering (in shares)		(94,128)
Conversion of redeemable convertible preferred stock to common stock upon initial public offering		$ (349,113)
Redeemable convertible preferred stock, ending balance (in shares) at Jan. 31, 2022		0
Redeemable convertible preferred stock, ending balance at Jan. 31, 2022		$ 0
Beginning balance (in shares) at Jan. 31, 2021			65,578
Beginning balance at Jan. 31, 2021	$ (121,804)		$ 1	$ 94,159	$ 0	$ (215,964)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Conversion of redeemable convertible preferred stock to common stock upon initial public offering (in shares)			94,128
Conversion of redeemable convertible preferred stock to common stock upon initial public offering	349,113		$ 1	349,112
Issuance of common stock upon initial public offering, net of underwriting discounts and issuance costs (in shares)			16,530
Issuance of common stock upon initial public offering, net of underwriting discounts and issuance costs	1,246,925		$ 1	1,246,924
Issuance of common stock for restricted stock awards (in shares)			11
Issuance of common stock upon exercise of stock options (in shares)			2,962
Issuance of common stock upon exercise of stock options	5,036			5,036
Vesting of early exercised stock options	18			18
Issuance of common stock upon settlement of restricted stock units (in shares)			4,355
Tax withholdings on settlement of restricted stock units (in shares)			(1,397)
Tax withholdings on settlement of restricted stock units	(110,989)			(110,989)
Stock-based compensation	204,130			204,130
Other comprehensive loss	0
Net loss	(290,138)					(290,138)
Ending balance (in shares) at Jan. 31, 2022			182,167
Ending balance at Jan. 31, 2022	1,282,291		$ 3	1,788,390	0	(506,102)
Redeemable convertible preferred stock, ending balance (in shares) at Jan. 31, 2023		0
Redeemable convertible preferred stock, ending balance at Jan. 31, 2023		$ 0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)			2,856
Issuance of common stock upon exercise of stock options	5,034			5,034
Vesting of early exercised stock options	6			6
Issuance of common stock upon settlement of restricted stock units (in shares)			4,244
Tax withholdings on settlement of restricted stock units (in shares)			(13)
Tax withholdings on settlement of restricted stock units	(248)			(248)
Issuance of common stock under employee stock purchase plan (in shares)			714
Issuance of common stock under employee stock purchase plan	17,197			17,197
Stock-based compensation	175,368			175,368
Other comprehensive loss	0
Net loss	(274,298)					(274,298)
Ending balance (in shares) at Jan. 31, 2023			189,968
Ending balance at Jan. 31, 2023	1,205,350		$ 3	1,985,747	0	(780,400)
Redeemable convertible preferred stock, ending balance (in shares) at Jan. 31, 2024		0
Redeemable convertible preferred stock, ending balance at Jan. 31, 2024		$ 0
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)			2,934
Issuance of common stock upon exercise of stock options	6,003			6,003
Issuance of common stock upon settlement of restricted stock units (in shares)			5,556
Tax withholdings on settlement of restricted stock units (in shares)			(9)
Tax withholdings on settlement of restricted stock units	(269)			(269)
Issuance of common stock under employee stock purchase plan (in shares)			805
Issuance of common stock under employee stock purchase plan	17,568			17,568
Stock-based compensation	175,402			175,402
Other comprehensive loss	(393)				(393)
Net loss	(190,668)					(190,668)
Ending balance (in shares) at Jan. 31, 2024			199,254
Ending balance at Jan. 31, 2024	$ 1,212,993		$ 3	$ 2,184,451	$ (393)	$ (971,068)

Goodwill and Acquisition-related Intangible Assets, Net - Additional Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jun. 02, 2023	Jan. 31, 2023
Goodwill [Line Items]
Goodwill	$ 12,197		$ 0
BluBracket
Goodwill [Line Items]
Goodwill		$ 12,265
BluBracket \| Developed technology
Goodwill [Line Items]
Amortization of intangible assets	1,700
BluBracket \| Customer relationship
Goodwill [Line Items]
Amortization of intangible assets	$ 200

- Definition

+ References + Details

Net Loss Per Share Attributable to Common Stockholders - Schedule of Antidilutive Securities Excluded from Computation of Diluted Net Loss Per Share (Details) - shares shares in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share	19,868	22,664	23,497
Stock awards
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share	18,431	20,903	22,788
Share purchase rights under the ESPP
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share	1,437	1,761	704
Class A and Class B common stock subject to repurchase
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]
Antidilutive securities excluded from computation of earnings per share	0	0	5

Fair Value Measurements - Additional Information (Details) - USD ($)	Jan. 31, 2024	Jan. 31, 2023
Fair Value Disclosures [Abstract]
Transfer between fair value measurements levels	$ 0	$ 0

Common Stock and Stockholders' Equity - Summary of Stock-Based Compensation Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	$ 170,617	$ 171,161	$ 200,568
Capitalized stock-based compensation	4,785	4,207	3,562
Total stock-based compensation expense	175,402	175,368	204,130
Cost of revenue \| Cost of support
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	9,819	8,485	8,073
Cost of revenue \| Cost of cloud-hosted services
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	2,195	2,761	2,482
Cost of revenue \| Cost of professional services and other
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	2,654	2,555	3,367
Sales and marketing
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	54,861	58,205	64,991
Research and development
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	49,401	46,255	67,865
General and administrative
Stock-based compensation expense:
Stock-based compensation expenses, net of amounts capitalized	$ 51,687	$ 52,900	$ 53,790

Short-term Investments - Summary of Contractual Maturities (Details) $ in Thousands	Jan. 31, 2024 USD ($)
Amortized Cost
Due within one year	$ 447,001
Due after one year through five years	68,055
Amortized Cost	515,056
Fair Value
Due within one year	446,902
Due after one year through five years	68,261
Estimated Fair Value	$ 515,163

Business Combinations

12 Months Ended

Jan. 31, 2024

Business Combination and Asset Acquisition [Abstract]

Business Combinations

3. Business Combinations

On June 2, 2023 (the "Closing"), the Company acquired all outstanding share capital of BluBracket, Inc. (the “BluBracket acquisition”). BluBracket was a Palo Alto-based security startup that developed a code security solution that identifies, prevents, and resolves potential risks in source code, development environments, and pipelines. The Company expects that the BluBracket technology will enable our customers to have full visibility into their entire secrets inventory, complementing our Vault product offering. The aggregate purchase price was $25.1 million settled in cash (the "Purchase Price") of which $4.2 million was held back at Closing to satisfy indemnification obligations of BluBracket (the "Holdback"). As of January 31, 2024, $0.1 million of the Holdback has been paid, $3.6 million is accrued as a current liability, and $0.5 million is accrued as a non-current liability in the consolidated balance sheet. The Purchase Price excludes retention agreements entered into with certain employees of BluBracket, pursuant to which the Company will pay up to an aggregate of $5.0 million in cash (the “Retention Payments”). The vesting and payout of the Retention Payments is subject to continued employment and achievement of certain semi-annual milestones over two years following the Closing. The Retention Payment is recorded as post-combination compensation expense within research and development in the consolidated statements of operations over the requisite service period. In fiscal year 2024, the Company recognized compensation expense of $1.7 million related to the Retention Payment agreements.

The acquisition was accounted for as a business combination. A portion of the Purchase Price was allocated to the fair value of the developed technology and customer relationship acquired, net liabilities assumed and a deferred tax liability related to developed technology, as set forth below. The useful lives for these acquired developed technology and the customer relationship were estimated to be five and three years, respectively. The remainder of the Purchase Price was recorded as goodwill, as set forth below. Goodwill generated from the acquisition was attributable to expected synergies from future growth and was not deductible for tax purposes. See “Note 4. Goodwill and Acquisition-related Intangible Assets, Net” for additional information.

The following table presents the purchase price allocation related to the acquisition (in thousands):


Net liabilities	$	(224)
Developed technology	12,500
Customer relationship	1,000
Deferred tax liabilities	(482)
Goodwill	12,265
Total purchase consideration	$	25,059

The estimated fair value of developed technology and customer relationship acquired of $12.5 million and $1.0 million were determined using a replacement cost approach methodology, which is based on the cost that a market participant would incur to reconstruct a substitute asset of comparable utility and generate the acquired portfolio of customers, respectively. The financial results of BluBracket are included in the Company's consolidated financial statements from the date of acquisition. The business combination did not have a material impact on the consolidated financial statements and therefore historical and pro forma disclosures have not been presented.

The direct transaction costs of the acquisition were accounted for separately from the business combination and expensed as incurred. The Company incurred $0.5 million in acquisition-related costs which were recorded in general and administrative expense in the consolidated statements of operations during the twelve months ended January 31, 2024.

Derivative Instruments and Hedging Activities (Tables)

12 Months Ended

Jan. 31, 2024

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Summary of the Fair Value of Derivative Instruments

The following table summarizes the fair value of the Company’s derivative instruments on the consolidated balance sheets (in thousands):


	Balance Sheet Location	As of January 31, 2024




Derivative Assets:
Foreign currency forward contracts designated as hedging instruments	Prepaid expenses and other current assets	$	18
Total derivative assets		18
Derivative Liabilities:
Foreign currency forward contracts designated as hedging instruments	Accrued expenses and other liabilities	$	518

Total derivative liabilities		$	518

Schedule of Derivatives and the Impact on AOCI

The following table presents the activity of foreign currency forward contracts designated as hedging instruments and the impact of these derivatives on AOCI (in thousands):


	Year Ended January 31, 2024
Beginning balance	$	—
Net losses recognized in other comprehensive income	(754)
Net gains reclassified from AOCI to earnings	254
Ending balance	$	(500)

Revenue and Performance Obligations (Tables)

12 Months Ended

Jan. 31, 2024

Disaggregation of Revenue [Abstract]

Summary of Revenue Disaggregated by Category

The following table presents revenue by category (dollars in thousands):


	Year Ended January 31,
	2024				2023				2022
	Amount		% of Total Revenue		Amount		% of Total Revenue		Amount		% of Total Revenue
License	$	67,612	12	%	$	64,273	14	%	$	47,504	15	%
Support	420,948		72		349,855		73		247,566		77
Cloud-hosted services	76,086		13		46,860		10		18,613		6
Total subscription revenue	564,646		97		460,988		97		313,683		98
Professional services and other	18,491		3		14,901		3		7,086		2
Total revenue	$	583,137	100	%	$	475,889	100	%	$	320,769	100	%

Summary of Revenue By Region Based On The Billing Address of Customers

The following table summarizes the revenue by region based on the billing address of customers who have contracted to use the Company's products and services (in thousands, except percentages):


	Year Ended January 31,
	2024				2023				2022
	Amount		% of Total Revenue		Amount		% of Total Revenue		Amount		% of Total Revenue
United States	$	408,211	70	%	$	345,973	73	%	$	235,428	73	%
Rest of the world	174,926		30		129,916		27		85,341		27
Total	$	583,137	100	%	$	475,889	100	%	$	320,769	100	%

Summary of Changes in Deferred Revenue and Unbilled Accounts Receivable

Changes in deferred revenue and unbilled accounts receivable were as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022
Balance, beginning of period	$	302,244	$	223,289	$	147,297
Deferred revenue billings including reclassification to deferred revenue from customer deposits	643,541		552,799		395,153
Recognition of revenue, net of change in unbilled accounts receivable*	(584,232)		(473,844)		(319,161)
Balance, end of period	$	361,553	$	302,244	$	223,289
* Reconciliation to Revenue Reported per Consolidated Statements of Operations:
Revenue billed as of the end of the period	$	584,232	$	473,844	$	319,161
Increase in total unbilled accounts receivable	(1,095)		2,045		1,608
Revenue reported per Consolidated Statements of Operations	$	583,137	$	475,889	$	320,769

Summary of Revenue Recognized Related to Customer Deposit Balance

If no contracts with customers are cancelled, the existing customer deposit balance will be recognized to revenue over the remaining stated term of the underlying contract which may be over the next 12 months or longer as follows (in thousands):


	As of January 31,
	2024		2023
Within the next 12 months	$	22,882	$	22,657
After the next 12 months	2,745		4,042
Total	$	25,627	$	26,699

Goodwill and Acquisition-related Intangible Assets, Net - Schedule of Finite-Lived Intangible Assets (Details) - USD ($) $ in Thousands		12 Months Ended
	Jun. 02, 2023	Jan. 31, 2024
Goodwill [Line Items]
Net Carrying Amount		$ 11,611
Developed technology
Goodwill [Line Items]
Accumulated Amortization		1,668
Net Carrying Amount		$ 10,832
Weighted Average Remaining Useful Life (in years)		4 years 3 months 18 days
Customer relationship
Goodwill [Line Items]
Accumulated Amortization		$ 221
Net Carrying Amount		$ 779
Weighted Average Remaining Useful Life (in years)		2 years 3 months 18 days
BluBracket \| Developed technology
Goodwill [Line Items]
Gross Carrying Amount	$ 12,500
Weighted Average Remaining Useful Life (in years)	5 years
BluBracket \| Customer relationship
Goodwill [Line Items]
Gross Carrying Amount	$ 1,000
Weighted Average Remaining Useful Life (in years)	3 years

Fair Value Measurements (Tables)

12 Months Ended

Jan. 31, 2024

Fair Value Disclosures [Abstract]

Schedule of Financial Assets Measured at Fair Value on a Recurring Basis

The following table sets forth the financial assets, measured at fair value, by level within the fair value hierarchy on a recurring basis and indicates the fair value hierarchy of the valuation inputs used to determine such fair value (in thousands):


	Fair Value Measurement As of January 31, 2024
	Fair Value Level	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Assets:
Cash and cash equivalents:
Money market funds	Level 1	$	63,137	$	—	$	—	$	63,137
U.S. treasury securities	Level 2	9,495		—		—		9,495
Commercial paper	Level 2	10,981		—		—		10,981
Total assets measured at fair value included in cash and cash equivalents		$	83,613	$	—	$	—	$	83,613
Short-term Investments:
U.S. treasury securities	Level 2	$	244,778	150		(141)		$	244,787
U.S. agency obligations	Level 2	79,693		50		(23)		79,720
Corporate notes and bonds	Level 2	103,552		141		(70)		103,623
Commercial paper	Level 2	46,523		—		—		46,523
Certificates of deposit	Level 2	40,510		—		—		40,510
Total short-term investments		$	515,056	$	341	$	(234)	$	515,163
Derivative instruments:
Foreign currency forward contracts	Level 2	—		—		18		18
Total assets measured at fair value		$	598,669	$	341	$	(216)	$	598,794
Liabilities:
Derivative instruments:
Foreign currency forward contracts	Level 2	$	—	$	—	$	518	$	518
Total derivative instruments		—		—		518		518
Total liabilities measured at fair value		$	—	$	—	$	518	$	518


	Fair Value Measurement As of January 31, 2023
	Fair Value Level	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Assets:
Cash and cash equivalents:
Money market funds	Level 1	$	169,904	$	—	$	—	$	169,904
Total cash and cash equivalents		169,904		—		—		169,904
Total assets measured at fair value		$	169,904	—		—		$	169,904

Balance Sheet Components

12 Months Ended

Jan. 31, 2024

Supplemental Balance Sheet Disclosures [Abstract]

Balance Sheet Components

9. Balance Sheet Components

Property and Equipment, Net

Property and equipment, net are comprised of the following (in thousands):


	Estimated Useful life	As of January 31,
		2024		2023
Furniture and fixtures	5 years	$	1,394	$	1,292
Computers, equipment and software	3 years	684		581
Capitalized internal-use software development costs	5 years	41,934		25,817
Leasehold improvements	Shorter of useful life or lease term	5,725		5,138
Construction in progress(1)		—		47
Total property and equipment		49,737		32,875
Less: accumulated depreciation and amortization		(15,804)		(8,281)
Property and equipment, net		$	33,933	$	24,594

(1)This represents internal-use software not yet available for general release.

Total depreciation and amortization expense for fiscal 2024, fiscal 2023, and fiscal 2022 was $7.6 million, $4.5 million, and $2.5 million, respectively.

The Company capitalized $16.1 million and $13.0 million in internal-use software development costs during fiscal 2024 and fiscal 2023, respectively. Amortization expense associated with internal-use software development costs totaled $6.4 million and $3.4 million for fiscal 2024 and fiscal 2023, respectively.

Accrued Expenses and Other Current Liabilities

Accrued expenses and other liabilities are comprised of the following (in thousands):


	As of January 31,
	2024		2023
Acquisition holdback, current	$	3,554	$	—
Accrued expenses	1,969		3,552
Customer overpayment	2,058		670
Sales tax payable	1,841		1,480
Accrued income taxes payable	1,178		1,081
Derivative liabilities	518		—
Total accrued expenses and other current liabilities	$	11,118	$	6,783

Accrued Compensation and Benefits

Accrued compensation and benefits are comprised of the following (in thousands):


	As of January 31,
	2024		2023
Accrued commissions	$	15,366	$	16,932
Accrued bonus	4,028		3,220
Accrued vacation	21,446		20,614
Accrued payroll and withholding taxes	8,911		11,574
ESPP employee contributions	3,293		4,247
Other	2,963		2,041
Total accrued compensation and benefits	$	56,007	$	58,628

Deferred Contract Acquisition Costs

The following table summarizes the activity of the deferred contract acquisition costs (in thousands):


	Year Ended January 31,
	2024		2023		2022
Beginning balance	$	124,098	$	89,331	$	50,245
Capitalization of contract acquisition costs	60,754		78,146		64,834
Amortization of deferred contract acquisition costs	(54,512)		(43,379)		(25,748)
Ending balance	$	130,340	$	124,098	$	89,331
Deferred contract acquisition costs, current	$	50,285	$	42,812	$	32,205
Deferred contract acquisition costs, non-current	80,055		81,286		57,126
Total deferred contract acquisition costs	$	130,340	$	124,098	$	89,331

There were no impairment losses recognized for deferred contract acquisition costs during fiscal 2024, fiscal 2023, and fiscal 2022.

Derivative Instruments and Hedging - Summary of the Fair Value of Derivative Instruments (Details) $ in Thousands	Jan. 31, 2024 USD ($)
Derivative Instruments and Hedging Activities Disclosures [Line Items]
Total derivative assets	$ 18
Total derivative liabilities	518
Foreign currency forward contracts designated as hedging instruments \| Designated as Hedging Instrument
Derivative Instruments and Hedging Activities Disclosures [Line Items]
Total derivative assets	18
Total derivative liabilities	$ 518

- Definition

Fair value, after the effects of master netting arrangements, of a financial asset or other contract with one or more underlyings, notional amount or payment provision or both, and the contract can be net settled by means outside the contract or delivery of an asset. Includes assets not subject to a master netting arrangement and not elected to be offset.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
-SubTopic 210
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
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-URI https://asc.fasb.org//1943274/2147480524/946-210-50-12

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
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-Paragraph 6
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Reference 3: http://www.xbrl.org/2003/role/exampleRef
-Topic 946
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-URI https://asc.fasb.org//1943274/2147480493/946-210-55-1

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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Reference 5: http://www.xbrl.org/2003/role/disclosureRef
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Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
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Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
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Reference 12: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 946
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Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
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Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Topic 946
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+ Details

CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Statement of Comprehensive Income [Abstract]
Net loss	$ (190,668)	$ (274,298)	$ (290,138)
Available-for-sale investments:
Unrealized gains on available-for-sale investments	107	0	0
Foreign currency forward contracts:
Unrealized losses on foreign currency forward contracts	(500)	0	0
Other comprehensive loss, net of tax	(393)	0	0
Total comprehensive loss	$ (191,061)	$ (274,298)	$ (290,138)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

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+ Details

Derivative Instruments and Hedging Activities- Additional Information (Details) $ in Millions	Jan. 31, 2024 USD ($)
Derivative Instruments and Hedging Activities Disclosures [Line Items]
Accumulated other comprehensive loss related to foreign currency forwards	$ (0.3)
Foreign currency forward contracts designated as hedging instruments
Derivative Instruments and Hedging Activities Disclosures [Line Items]
Derivative, notional amount	$ 49.3

Summary of Significant Accounting Policies - Summary of Allowance for Doubtful Accounts (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Beginning balance	$ 13	$ 20	$ 36
Bad debt expense	0	0	14
Write-offs, net of recoveries	(13)	(7)	(30)
Ending balance	$ 0	$ 13	$ 20

Goodwill and Acquisition-related Intangible Assets, Net (Tables)

12 Months Ended

Jan. 31, 2024

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Goodwill

The changes in the carrying amount of goodwill for the periods presented were as follows (in thousands):


Balance as of January 31, 2023	$	—
BluBracket, Inc. (Note 3)	12,265
Less: Measurement period adjustment	(68)
Balance as of January 31, 2024	$	12,197

Schedule of Finite-Lived Intangible Assets

Acquisition-related intangible assets, net consisted of the following as of January 31, 2024 (in thousands except for useful life):


	Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount		Weighted Average Remaining Useful Life (in years)
Developed technology	$	12,500	$	1,668	$	10,832	4.3
Customer relationship	$	1,000	$	221	$	779	2.3

Schedule of Finite-Lived Intangible Assets, Future Amortization Expense

Estimated future amortization expense as of January 31, 2024 is as follows (in thousands):


Year ending January 31,	Amount

2025	$	2,833
2026	2,833
2027	2,612
2028	2,500
2029 and thereafter	833
Total	$	11,611

- Definition

Tabular disclosure of goodwill by reportable segment and in total which includes a rollforward schedule.

+ References

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+ Details

Summary of Significant Accounting Policies (Tables)

12 Months Ended

Jan. 31, 2024

Accounting Policies [Abstract]

Summary of Allowance for Doubtful Accounts


	Year Ended January 31,
	2024		2023		2022

Beginning balance	$	13	$	20	$	36
Bad debt expense	—		—		14
Write-offs, net of recoveries	(13)		(7)		(30)
Ending balance	$	—	$	13	$	20

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Cash flows from operating activities
Net loss	$ (190,668)	$ (274,298)	$ (290,138)
Adjustments to reconcile net loss to cash from operating activities:
Stock-based compensation expense, net of amounts capitalized	170,617	171,161	200,568
Depreciation and amortization expense	9,506	4,588	2,498
Non-cash operating lease cost	3,054	2,860	2,382
Accretion of discounts on marketable securities	(12,738)	0	0
Deferred income taxes	(414)	0	0
Other	138	(1)	14
Changes in operating assets and liabilities:
Accounts receivable	(20,392)	(35,556)	(33,364)
Deferred contract acquisition costs	(6,242)	(34,767)	(39,086)
Prepaid expenses and other assets	(12,656)	(61)	(13,626)
Accounts payable	(3,668)	(1,817)	8,464
Accrued expenses and other liabilities	438	2,609	(895)
Accrued compensation and benefits	(2,621)	1,689	32,379
Operating lease liabilities	(3,442)	(3,140)	(2,567)
Deferred revenue	59,309	78,955	75,992
Customer deposits	(1,072)	3,316	1,164
Net cash used in operating activities	(10,851)	(84,462)	(56,215)
Cash flows from investing activities
Business combination, net of cash acquired	(20,860)	0	0
Purchases of property and equipment	(697)	(252)	(214)
Capitalized internal-use software	(11,333)	(8,746)	(6,382)
Purchases of short-term investments	(811,838)	0	0
Proceeds from sales of short-term investments	26,372	0	0
Proceeds from maturities of short-term investments	283,185	0	0
Net cash used in investing activities	(535,171)	(8,998)	(6,596)
Cash flows from financing activities
Proceeds from initial public offering, net of underwriting discounts and commissions	0	0	1,252,974
Taxes paid related to net share settlement of equity awards	(269)	(248)	(105,642)
Proceeds from issuance of common stock upon exercise of stock options	6,003	5,034	5,036
Proceeds from issuance of common stock under employee stock purchase plan	17,568	17,197	0
Payments of deferred offering costs	0	0	(4,522)
Net cash provided by financing activities	23,302	21,983	1,147,846
Net increase (decrease) in cash, cash equivalents, and restricted cash	(522,720)	(71,477)	1,085,035
Cash, cash equivalents, and restricted cash beginning of period	1,286,134	1,357,611	272,576
Cash, cash equivalents, and restricted cash end of period	763,414	1,286,134	1,357,611
Supplemental disclosure of cash flow information
Cash paid for income taxes, net of refund received	1,430	999	739
Cash paid for operating lease liabilities	4,047	3,781	3,291
Supplemental disclosure of noncash investing and financing activities
Operating lease right-of-use assets obtained in exchange for new lease obligations	2,002	0	2,036
Unpaid deferred offering costs	0	0	1,527
Unpaid taxes related to net share settlement of equity awards	0	0	5,347
Conversion of convertible preferred stock to common stock upon initial public offering	0	0	349,113
Unpaid acquisition holdback	4,100	0	0
Capitalized stock-based compensation expense	$ 4,784	$ 4,207	$ 3,562

Derivative Instruments and Hedging - Schedule of Derivatives and the Impact on AOCI (Details) $ in Thousands	12 Months Ended
	Jan. 31, 2024 USD ($)
Derivative Instruments and Hedging Activities [Roll Forward]
Beginning balance	$ 1,205,350
Ending balance	1,212,993
Accumulated Gain (Loss), Net, Cash Flow Hedge, Parent
Derivative Instruments and Hedging Activities [Roll Forward]
Beginning balance	0
Net losses recognized in other comprehensive income	(754)
Net gains reclassified from AOCI to earnings	254
Ending balance	$ (500)

- Definition

Amount of equity (deficit) attributable to parent. Excludes temporary equity and equity attributable to noncontrolling interest.

+ References

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+ Details

Business Combinations (Tables)

12 Months Ended

Jan. 31, 2024

Business Combination and Asset Acquisition [Abstract]

Summary of Purchase Price Allocation

The following table presents the purchase price allocation related to the acquisition (in thousands):


Net liabilities	$	(224)
Developed technology	12,500
Customer relationship	1,000
Deferred tax liabilities	(482)
Goodwill	12,265
Total purchase consideration	$	25,059

Subsequent Events - Additional Information (Details) - USD ($) $ in Thousands	Feb. 29, 2024	Jan. 31, 2024
Subsequent Event [Line Items]
Other commitment, to be paid, year one		$ 10,496
Other commitment, to be paid, year two		1,329
Other commitment, to be paid, year three		$ 231
Subsequent Event
Subsequent Event [Line Items]
Stock repurchase program, authorized amount	$ 250,000
Cloud Service Provider \| Subsequent Event
Subsequent Event [Line Items]
Other commitment, to be paid, year one	18,500
Other commitment, to be paid, year two	20,000
Other commitment, to be paid, year three	22,500
Other commitment, to be paid, year four	24,000
Other commitment, to be paid, year five	$ 25,000

Net Loss Per Share Attributable to Common Stockholders

12 Months Ended

Jan. 31, 2024

Earnings Per Share [Abstract]

Net Loss Per Share Attributable to Common Stockholders

13. Net Loss Per Share Attributable to Common Stockholders

For periods in which there were Class A and Class B shares outstanding, the rights, including the liquidation and dividend rights, of the holders of Class A and Class B common stock were identical, except with respect to voting, converting, and transfer rights. As the liquidation and dividend rights were identical for Class A and Class B common stock, the undistributed earnings were allocated on a proportionate basis and the resulting net loss per share would, therefore, be the same for both Class A and Class B common stock on an individual or combined basis.

The following table sets forth the computation of basic and diluted net loss per share attributable to common stockholders (in thousands, except per share data):


	Year Ended January 31,
	2024		2023		2022
Numerator:
Net loss	$	(190,668)	$	(274,298)	$	(290,138)
Denominator:
Weighted-average shares used to compute net loss per share attributable to Class A and Class B common stockholders, basic and diluted	193,825		186,029		83,277
Net loss per share attributable to Class A and Class B common stockholders, basic and diluted	$	(0.98)	$	(1.47)	$	(3.48)

The following outstanding potentially dilutive shares of common stock were excluded from the computation of diluted net loss per share attributable to common stockholders for the periods presented because the impact of including them would have been antidilutive (in thousands):


	Year Ended January 31,
	2024	2023	2022

Stock awards	18,431	20,903	22,788
Share purchase rights under the ESPP	1,437	1,761	704
Class A and Class B common stock subject to repurchase	—	—	5
Total	19,868	22,664	23,497

Common Stock and Stockholders' Equity

12 Months Ended

Jan. 31, 2024

Equity [Abstract]

Common Stock and Stockholders' Equity

12. Common Stock and Stockholders' Equity

Common Stock

The Company has two classes of common stock: Class A common stock and Class B common stock. The shares of Class A common stock and Class B common stock are identical, except with respect to voting, converting, and transfer rights. Each share of Class A common stock is entitled to one vote. Each share of Class B common stock is entitled to ten votes.

Each outstanding share of Class B common stock is convertible at any time at the option of the holder into one share of Class A common stock. Upon exercise, release, or transfer to a broker, equity plan administrator or other nominee, holders of shares of Class B common stock can convert Class B common stock to Class A common stock. Once converted or transferred and converted into Class A common stock, the Class B common stock may not be reissued. For the year ended January 31, 2024, a total of 27,223,638 shares of Class B common stock have been converted into Class A common stock.

All the outstanding shares of our Class B common stock will convert automatically into shares of Class A common stock upon the earlier of the tenth anniversary of the Company's filing and effectiveness of the amended and restated certificate of incorporation in connection with the IPO or the affirmative vote of the holders of 66-2/3% of the voting power of outstanding Class B common stock. Following such conversion, each share of Class A common stock will have one vote per share and the rights of the holders of all outstanding common stock will be identical.

Common Stock Reserved for Future Issuance

The Company reserved shares of common stock for future issuance as follows (in thousands):


	As of January 31,
	2024	2023







Options outstanding	6,364	9,315
Restricted stock units outstanding	12,067	11,588
Remaining shares available for future issuance under the 2021 Plan	24,956	21,466




2021 Employee Stock Purchase Plan	4,102	3,008
Total	47,489	45,377

A total of 29,058,446 shares of the Company’s Class A common stock shares are available for issuance under the 2021 Equity Incentive Plan ("2021 Plan") and the ESPP as of January 31, 2024.

Stock Options

Stock options must be granted with an exercise price equal to the fair market value of a share of common stock at the date of grant. Stock options generally have a 10-year contractual term and vest over a four-year period starting from the date specified in each agreement.

The following table summarizes stock option activity for the 2021 Plan (number of options outstanding and aggregate intrinsic value are in thousands):


	Options Outstanding
	Number of Options Outstanding (in thousands)	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Term (in years)	Aggregate Intrinsic Value (in thousands)
Balance as of January 31, 2023	9,315	$	1.92	4.6	$	281,837

Stock options exercised	(2,934)	$	2.05		$	67,598
Stock options cancelled/forfeited/expired	(17)	$	23.62
Balance as of January 31, 2024	6,364	$	1.81	3.6	$	127,898
Exercisable as of January 31, 2024	6,351	$	1.75	3.6	$	127,896

Exercisable shares consist of 6,350,960 shares that are vested as of January 31, 2024. All shares with an early exercise provision have fully vested as of January 31, 2024.

No options were granted during the year end January 31, 2024 and 2023. There were no option grants to nonemployees and stock-based compensation was not material for nonemployees during the years ended January 31, 2024, 2023, and 2022. The weighted-average grant-date fair values of option awards granted during fiscal 2022 were $18.46 per share, respectively.

The total grant-date fair value of stock options vested was $1.1 million, $4.6 million and $6.5 million during fiscal 2024, fiscal 2023 and fiscal 2022, respectively.

The total intrinsic value of options exercised during fiscal 2024, fiscal 2023 and fiscal 2022 were $67.6 million, $94.1 million and $168.3 million, respectively.

Restricted Stock Units

For RSUs, the board of directors determines their vesting conditions, the period over which RSUs will vest, and the settlement. RSUs generally vest over a four-year period starting from the date specified in each agreement. The fair value of RSUs is estimated based on the fair value of the Company’s common stock on the date of grant. RSUs convert into common stock when they vest and settle.

RSUs granted prior to the IPO contained both service and performance conditions. The service-based vesting condition is subject to continuous service with the Company while the performance condition was satisfied in connection with the IPO. The performance-based vesting condition was not deemed probable until consummated, and therefore, stock-based compensation related to these RSUs remained unrecognized prior to the effectiveness of the IPO. Upon the effectiveness of the IPO, the performance-based condition became probable and the Company recognized a cumulative $190.5 million stock-based compensation expense related to the outstanding RSUs through January 31, 2022.

The Company’s summary of RSUs activity under the 2014 Plan and the 2021 Plan is as follows (shares in thousands):


	Number of Awards	Weighted-Average Grant Date Fair Value
Outstanding and unvested at January 31, 2023	11,588	$	42.48
RSUs granted	8,524	$	28.16
RSUs released	(5,556)	$	38.28
RSUs cancelled	(2,489)	$	36.70
Outstanding and unvested at January 31, 2024	12,067	$	35.48

The total grant-date fair value of RSUs vested was $212.7 million, $144.3 million, and $71.1 million during the year ended January 31, 2024, 2023 and 2022.

Employee Stock Purchase Plan

In December 2021, the Company adopted the ESPP, which became effective upon completion of the IPO. A total of 4,102,133 and 3,007,528 shares of Class A common stock are available for sale under the ESPP as of January 31, 2024 and January 31, 2023. For the year ended January 31, 2024, the Company recognized $13.1 million of stock-based compensation expense related to the ESPP. As of January 31, 2024, unrecognized stock-based compensation expense related to the ESPP was approximately $18.9 million, which is expected to be recognized over a weighted-average period of approximately 1.9 years. The Company’s current offering period began December 15, 2023 and is expected to end December 15, 2025.

In June 2023 and December 2023, employees purchased 426,193 and 378,806 shares of our common stock under the ESPP at a purchase price of $23.97 and $19.47 per share, resulting in total cash proceeds of $10.2 million and $7.4 million. ESPP employee payroll contributions accrued as of January 31, 2024 and January 31, 2023 were $3.3 million and $4.2 million, respectively, and are reported within accrued compensation and benefits in the consolidated balance sheets. Payroll contributions accrued as of January 31, 2024 will be used to purchase shares at the end of the current purchase period ending on June 15, 2024. Payroll contributions ultimately used to purchase shares will be reclassified as stockholders’ equity on the purchase date.

The ESPP offers a two-year look-back feature as well as a rollover feature that provides for an offering period to be rolled over to a new lower-priced offering if the offering price of the new offering period is less than that of the current offering period. An ESPP rollover initially occurred when the Company’s closing stock price on June 15, 2022 was below the closing stock price on December 8, 2021, triggering a new 24-month offering period through June 15, 2024. This rollover was accounted for as a modification to the original offering and resulted in incremental compensation cost of $4.9 million. Another ESPP rollover occurred when the Company’s closing stock price on December 15, 2022 was below the closing stock price on June 15, 2022, triggering a new 24-month offering period through December 15, 2024. This rollover was accounted for as a modification to the original offering and resulted in incremental compensation cost of $5.2 million. Subsequently, another ESPP rollover occurred when the Company's closing stock price on December 15, 2023 was below the closing stock price on June 15, 2023, triggering a new 24-month offering period through December 15, 2025 and resulting in incremental compensation cost of $10.9 million. The unrecognized compensation cost from the original offering plus the incremental compensation cost as a result of the modification is recognized over the requisite service period of the new 24-month offering through December 15, 2025.

The fair value of the purchase rights granted under the ESPP was estimated on the date of grant using the Black-Scholes option pricing model. The following table summarizes the assumptions used in the Black-Scholes option-pricing model to determine fair value of the Company’s common shares to be issued under the ESPP for the offering periods beginning in December 2021:


	Year Ended January 31,
	2024	2023
Expected term (in years)	0.5 - 2.0	0.5 - 2.0
Expected volatility	44.49% - 83.80%	44.49% - 69.11%
Risk-free interest rate	0.16% - 5.26%	0.16% - 4.64%
Dividend yield	0%	0%

Stock-Based Compensation Expense

Total stock-based compensation expense recognized in the Company’s consolidated statements of operations is as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022
Cost of support	$	9,819	$	8,485	$	8,073
Cost of cloud-hosted services	2,195		2,761		2,482
Cost of professional services and other	2,654		2,555		3,367
Sales and marketing	54,861		58,205		64,991
Research and development	49,401		46,255		67,865
General and administrative	51,687		52,900		53,790
Stock-based compensation expenses, net of amounts capitalized	$	170,617	$	171,161	$	200,568
Capitalized stock-based compensation	4,785		4,207		3,562
Total stock-based compensation expense	$	175,402	$	175,368	$	204,130

As of January 31, 2024 and 2023, total unrecognized stock-based compensation expense related to RSUs was approximately $339.6 million and $352.2 million, respectively. This unrecognized stock-based compensation expense is expected to be recognized over a weighted-average period of approximately 2.7 years and 2.6 years, respectively.

As of January 31, 2024, and 2023, total unrecognized stock-based compensation expense related to unvested stock options was approximately $0.2 million and $1.3 million, respectively, which are expected to be recognized over a weighted-average period of approximately 1.0 year and 1.2 years, respectively.

Commitments and Contingencies - Schedule of Outstanding Non Cancelable Office Lease, Hosting Infrastructure Commitments, and Other Commitments (Details) $ in Thousands	Jan. 31, 2024 USD ($)
Hosting Infrastructure Commitments
2025	$ 7,093
2026	2,907
2027	0
Total	10,000
Other Commitments
2025	10,496
2026	1,329
2027	231
Total	12,056
Total
2025	17,589
2026	4,236
2027	231
Total	$ 22,056

Leases - Additional Information (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Leases [Abstract]
Operating ROU asset impairment losses	$ 0.0	$ 0.0	$ 0.0

Common Stock and Stockholders' Equity - Summary of Assumptions Used to Estimate Fair Value of Employee Stock Purchase Plan Using Black-Scholes Option Pricing Model (Details) - 2021 Employee Stock Purchase Plan	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Expected volatility, minimum	44.49%	44.49%
Expected volatility, maximum	83.80%	69.11%
Risk-free interest rate, minimum	0.16%	0.16%
Risk-free interest rate, maximum	5.26%	4.64%
Dividend yield	0.00%	0.00%
Maximum
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Expected term (in years)	2 years	2 years
Minimum
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Expected term (in years)	6 months	6 months

Leases - Summary of Lease Term and Discount Rate (Details)	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Leases [Abstract]
Weighted average remaining lease terms (in years)	3 years 4 months 24 days	4 years 2 months 12 days	5 years 1 month 6 days
Weighted average discount rate	5.00%	3.80%	3.80%

Cover Page - USD ($) $ in Billions	12 Months Ended
Cover Page - USD ($) $ in Billions	Jan. 31, 2024	Mar. 14, 2024	Jul. 31, 2023
Document Information [Line Items]
Document Type	10-K
Document Annual Report	true
Document Period End Date	Jan. 31, 2024
Current Fiscal Year End Date	--01-31
Document Transition Report	false
Entity File Number	001-41121
Entity Registrant Name	HashiCorp, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	32-0410665
Entity Address, Address Line One	101 Second Street
Entity Address, Address Line Two	Suite 700
Entity Address, City or Town	San Francisco
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	94105
City Area Code	415
Local Phone Number	301-3227
Title of 12(b) Security	Class A Common Stock, par value $0.000015 per share
Trading Symbol	HCP
Security Exchange Name	NASDAQ
Entity Well-known Seasoned Issuer	No
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
ICFR Auditor Attestation Flag	true
Document Financial Statement Error Correction [Flag]	false
Entity Shell Company	false
Entity Public Float			$ 3.1
Documents Incorporated by Reference	Portions of the registrant’s definitive Proxy Statement relating to its fiscal year 2024 Annual Meeting of Stockholders are incorporated by reference into Part III of this Annual Report on Form 10-K where indicated. Such Proxy Statement will be filed with the United States Securities and Exchange Commission within 120 days after the end of the fiscal year to which this Annual Report on Form 10-K relates.
Entity Central Index Key	0001720671
Document Fiscal Year Focus	2024
Document Fiscal Period Focus	FY
Amendment Flag	false
Class A Common Stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		126,447,252
Common Class B [Member]
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		73,097,984

Net Loss Per Share Attributable to Common Stockholders (Tables)

12 Months Ended

Jan. 31, 2024

Earnings Per Share [Abstract]

Summary of Computation of Basic and Diluted Net Loss Per Share Attributable to Common Stockholders

The following table sets forth the computation of basic and diluted net loss per share attributable to common stockholders (in thousands, except per share data):


	Year Ended January 31,
	2024		2023		2022
Numerator:
Net loss	$	(190,668)	$	(274,298)	$	(290,138)
Denominator:
Weighted-average shares used to compute net loss per share attributable to Class A and Class B common stockholders, basic and diluted	193,825		186,029		83,277
Net loss per share attributable to Class A and Class B common stockholders, basic and diluted	$	(0.98)	$	(1.47)	$	(3.48)

Schedule of Antidilutive Securities Excluded from Computation of Diluted Net Loss Per Share


	Year Ended January 31,
	2024	2023	2022

Stock awards	18,431	20,903	22,788
Share purchase rights under the ESPP	1,437	1,761	704
Class A and Class B common stock subject to repurchase	—	—	5
Total	19,868	22,664	23,497

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Current assets
Cash and cash equivalents	$ 763,414	$ 1,286,134
Short-term investments	515,163	0
Accounts receivable, net of allowance	182,614	162,369
Deferred contract acquisition costs	50,285	42,812
Prepaid expenses and other current assets	30,075	17,683
Total current assets	1,541,551	1,508,998
Property and equipment, net	33,933	24,594
Operating lease right-of-use assets	11,508	12,560
Deferred contract acquisition costs, non-current	80,055	81,286
Acquisition-related intangible assets, net	11,611	0
Goodwill	12,197	0
Other assets, non-current	1,092	902
Total assets	1,691,947	1,628,340
Current liabilities:
Accounts payable	9,081	12,450
Accrued expenses and other current liabilities	11,118	6,783
Accrued compensation and benefits	56,007	58,628
Operating lease liabilities	4,025	3,380
Deferred revenue	334,894	272,909
Customer deposits	25,627	26,699
Total current liabilities	440,752	380,849
Deferred revenue, non-current	26,659	29,335
Operating lease liabilities, non-current	10,008	12,093
Other liabilities, non-current	1,535	713
Total liabilities	478,954	422,990
Commitments and contingencies (Note 11)
Stockholders’ equity:
Additional paid-in capital	2,184,451	1,985,747
Accumulated other comprehensive loss	(393)	0
Accumulated deficit	(971,068)	(780,400)
Total stockholders’ equity	1,212,993	1,205,350
Total liabilities and stockholders’ equity	1,691,947	1,628,340
Class A Common Stock
Stockholders’ equity:
Common stock	1	1
Common Class B [Member]
Stockholders’ equity:
Common stock	$ 2	$ 2

Business Combinations - Summary of Purchase Price Allocation (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jun. 02, 2023	Jan. 31, 2023
Business Acquisition [Line Items]
Net liabilities	$ (1,178)	$ (224)	$ (1,081)
Goodwill	$ 12,197		$ 0
BluBracket
Business Acquisition [Line Items]
Deferred tax liabilities		(482)
Goodwill		12,265
Total purchase consideration		25,059
BluBracket \| Developed technology
Business Acquisition [Line Items]
Gross Carrying Amount		12,500
BluBracket \| Customer relationship
Business Acquisition [Line Items]
Gross Carrying Amount		$ 1,000

- Definition

+ References + Details

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares shares in Thousands	Jan. 31, 2024	Jan. 31, 2023
Class A Common Stock
Common stock, par value (in dollars per share)	$ 0.000015	$ 0.000015
Common stock, shares authorized (in shares)	1,000,000	1,000,000
Common stock, shares issued (in shares)	125,333	88,823
Common stock, shares outstanding (in shares)	125,333	88,823
Common Class B [Member]
Common stock, par value (in dollars per share)	$ 0.000015	$ 0.000015
Common stock, shares authorized (in shares)	200,000	200,000
Common stock, shares issued (in shares)	73,921	101,145
Common stock, shares outstanding (in shares)	73,921	101,145

Common Stock and Stockholders' Equity - Additional Information (Details) $ / shares in Units, $ in Thousands					1 Months Ended		12 Months Ended
	Jun. 15, 2023 USD ($)	Dec. 15, 2022 USD ($)	Jun. 15, 2022	Dec. 08, 2021 USD ($)	Dec. 31, 2022 USD ($) $ / shares shares	Jun. 30, 2022 USD ($) $ / shares shares	Jan. 31, 2024 USD ($) vote shares	Jan. 31, 2023 USD ($) shares	Jan. 31, 2022 USD ($) $ / shares shares
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Class A common stock voting power							0.67
Common stock capital shares reserved for future issuance (in shares) \| shares							47,489,000	45,377,000
Exercisable shares vested \| shares							6,350,960
Options granted (in shares) \| shares							0	0
Weighted average fair value at grant date of options granted (dollars per share) \| $ / shares									$ 18.46
Total grant-date fair value of stock options vested							$ 1,100	$ 4,600	$ 6,500
Total intrinsic value of options exercised							67,600	94,100	168,300
Share-based compensation							170,617	171,161	200,568
Unrecognized stock-based compensation expense							$ 200	$ 1,300
Unrecognized stock-based compensation expense, weighted-average period							1 year	1 year 2 months 12 days
Accrued compensation and benefits							$ 56,007	$ 58,628
Restricted stock units outstanding
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Vesting period of stock options							4 years
Cumulative stock-based compensation expense							$ 190,500
Grant-date fair value of vested shares							212,700	144,300	$ 71,100
Unrecognized stock-based compensation expense							$ 339,600	$ 352,200
Unrecognized stock-based compensation expense, weighted-average period							2 years 8 months 12 days	2 years 7 months 6 days
Employee Stock
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Purchase period	24 months		24 months	24 months			24 months
Nonemployees
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Options granted (in shares) \| shares							0	0	0
2014 and 2021 Plans
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Share-based awards, contractual term							10 years
Vesting period of stock options							4 years
2021 Employee Stock Purchase Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Common stock capital shares reserved for future issuance (in shares) \| shares							4,102,000	3,008,000
Share-based compensation							$ 13,100
Unrecognized stock-based compensation expense							$ 18,900
Unrecognized stock-based compensation expense, weighted-average period							1 year 10 months 24 days
Stock issued (in shares) \| shares					378,806	426,193
Fair value of common stock (dollars per share) \| $ / shares					$ 19.47	$ 23.97
Proceeds from issuance of common stock related to early exercised stock options					$ 10,200	$ 7,400
Accrued compensation and benefits							$ 3,300	$ 4,200
Look-back feature							2 years
Incremental compensation cost due to modification	$ 10,900	$ 5,200		$ 4,900
Common Class A
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Voting rights \| vote							1
Conversion of redeemable convertible preferred stock to common stock upon initial public offering (in shares) \| shares							27,223,638
Common Class A \| 2021 Equity Incentive Plan [Member]
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Common stock capital shares reserved for future issuance (in shares) \| shares							29,058,446
Common Class A \| 2021 Employee Stock Purchase Plan
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Remaining shares available for future issuance (in shares) \| shares							4,102,133	3,007,528
Common Class B
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Voting rights \| vote							10

Income Taxes - Summary of Effective Income Tax Rate Reconciliation (Details)	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Income Tax Disclosure [Abstract]
U.S. federal tax benefit at statutory rate	21.00%	21.00%	21.00%
State income taxes, net of federal benefit	5.10%	4.50%	8.20%
Foreign earnings taxed at different rate	0.60%	0.50%	0.60%
Stock-based compensation	(9.10%)	(4.20%)	13.10%
Non-deductible expenses and other	1.10%	1.20%	(0.70%)
Research and development credits	6.60%	4.60%	2.90%
Change in valuation allowance, net	(25.90%)	(28.00%)	(45.40%)
Effective tax rate	(0.60%)	(0.40%)	(0.30%)

Revenue and Performance Obligations - Summary of Revenue By Region Based On The Billing Address of Customers (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Revenues From External Customers And Long Lived Assets [Line Items]
Total revenue	$ 583,137	$ 475,889	$ 320,769
Revenue \| Region
Revenues From External Customers And Long Lived Assets [Line Items]
% of Total Revenue	100.00%	100.00%	100.00%
United States
Revenues From External Customers And Long Lived Assets [Line Items]
Total revenue	$ 408,211	$ 345,973	$ 235,428
United States \| Revenue \| Region
Revenues From External Customers And Long Lived Assets [Line Items]
% of Total Revenue	70.00%	73.00%	73.00%
Rest of the world
Revenues From External Customers And Long Lived Assets [Line Items]
Total revenue	$ 174,926	$ 129,916	$ 85,341
Rest of the world \| Revenue \| Region
Revenues From External Customers And Long Lived Assets [Line Items]
% of Total Revenue	30.00%	27.00%	27.00%

- Definition

Amount of revenue recognized from goods sold, services rendered, insurance premiums, or other activities that constitute an earning process. Includes, but is not limited to, investment and interest income before deduction of interest expense when recognized as a component of revenue, and sales and trading gain (loss).

+ References

+ Details

Commitments and Contingencies - Additional Information (Details) - USD ($) $ in Millions	Jan. 31, 2024	Jan. 31, 2023
Commitments and Contingencies Disclosure [Abstract]
Letters of credit outstanding amount	$ 0.0	$ 1.8

Goodwill and Acquisition-related Intangible Assets, Net

12 Months Ended

Jan. 31, 2024

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill and Acquisition-related Intangible Assets, Net

4. Goodwill and Acquisition-related Intangible Assets, Net

Goodwill

Goodwill as of January 31, 2024 was $12.2 million. No goodwill was recorded as of January 31, 2023. The changes in the carrying amount of goodwill for the periods presented were as follows (in thousands):


Balance as of January 31, 2023	$	—
BluBracket, Inc. (Note 3)	12,265
Less: Measurement period adjustment	(68)
Balance as of January 31, 2024	$	12,197

Acquisition-related Intangible Assets, Net

Acquisition-related intangible assets, net consisted of the following as of January 31, 2024 (in thousands except for useful life):


	Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount		Weighted Average Remaining Useful Life (in years)
Developed technology	$	12,500	$	1,668	$	10,832	4.3
Customer relationship	$	1,000	$	221	$	779	2.3

Acquired intangible assets are recorded at cost, net of accumulated amortization, and are amortized on a straight-line basis over their estimated useful lives. Amortization expense of acquired developed technology is included in cost of cloud-hosted services in the consolidated statements of operations and was $1.7 million during the year ended January 31, 2024. Amortization expense of customer relationship is included in sales and marketing in the consolidated statements of operations, and was $0.2 million during the year ended January 31, 2024.

Estimated future amortization expense as of January 31, 2024 is as follows (in thousands):


Year ending January 31,	Amount

2025	$	2,833
2026	2,833
2027	2,612
2028	2,500
2029 and thereafter	833
Total	$	11,611

Revenue and Performance Obligations - Additional information (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023
Disaggregation Of Revenue [Line Items]
Unbilled accounts receivable balance	1 year
Unbilled receivables, current	$ 3.8	$ 4.9
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-02-01
Disaggregation Of Revenue [Line Items]
Remaining performance obligations		$ 647.1
Remaining performance obligation, percentage		58.00%
Revenue remaining performance obligation, expected timing of satisfaction, period		12 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-02-01
Disaggregation Of Revenue [Line Items]
Remaining performance obligations	$ 775.8
Remaining performance obligation, percentage	59.00%
Revenue remaining performance obligation, expected timing of satisfaction, period	12 months
Minimum
Disaggregation Of Revenue [Line Items]
Revenue, performance obligation, contract term	1 year
Maximum
Disaggregation Of Revenue [Line Items]
Revenue, performance obligation, contract term	3 years

Balance Sheet Components - Summary of Activity of Deferred Contract Acquisition Costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Capitalized Contract Cost, Net, Classified [Roll Forward]
Beginning balance	$ 124,098	$ 89,331	$ 50,245
Capitalization of contract acquisition costs	60,754	78,146	64,834
Amortization of deferred contract acquisition costs	(54,512)	(43,379)	(25,748)
Ending balance	130,340	124,098	89,331
Deferred contract acquisition costs, current	50,285	42,812	32,205
Deferred contract acquisition costs, non-current	80,055	81,286	57,126
Total deferred contract acquisition costs	$ 130,340	$ 124,098	$ 89,331

Income Taxes - Schedule of Deferred Tax Assets and Liabilities (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Deferred tax assets:
Net operating losses	$ 183,614	$ 172,911
Sec 174 Capitalization	86,649	58,099
Deferred revenue	17,595	9,679
Lease liability	3,004	3,909
Other accruals	5,517	5,030
Stock-based compensation	12,490	21,988
Credit carryforwards	58,054	39,697
Total deferred tax assets	366,923	311,313
Deferred tax liabilities:
Fixed assets	(9,665)	(5,064)
Right-of-use asset	(2,380)	(3,171)
Deferred commissions	(32,379)	(31,332)
Total deferred tax liabilities	(44,424)	(39,567)
Net deferred tax assets	322,499	271,746
Valuation allowance	(321,944)	(271,244)
Deferred tax assets, net of valuation allowance	$ 555	$ 502

Derivative Instruments and Hedging Activities

12 Months Ended

Jan. 31, 2024

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Derivative Instruments and Hedging

8. Derivative Instruments and Hedging

In June 2023, the Company began entering into foreign currency forward contracts to manage its exposure to certain foreign currency exchange risks.

As of January 31, 2024, the Company’s foreign currency forward contracts had an aggregate notional amount of $49.3 million.

The following table summarizes the fair value of the Company’s derivative instruments on the consolidated balance sheets (in thousands):


	Balance Sheet Location	As of January 31, 2024




Derivative Assets:
Foreign currency forward contracts designated as hedging instruments	Prepaid expenses and other current assets	$	18
Total derivative assets		18
Derivative Liabilities:
Foreign currency forward contracts designated as hedging instruments	Accrued expenses and other liabilities	$	518

Total derivative liabilities		$	518

The following table presents the activity of foreign currency forward contracts designated as hedging instruments and the impact of these derivatives on AOCI (in thousands):


	Year Ended January 31, 2024
Beginning balance	$	—
Net losses recognized in other comprehensive income	(754)
Net gains reclassified from AOCI to earnings	254
Ending balance	$	(500)

As of January 31, 2024, net unrealized loss included in the balance of accumulated other comprehensive loss related to foreign currency forward contracts designated as hedging instruments was $0.3 million, all of which the Company expects to reclassify from accumulated other comprehensive loss into earnings over the next 12 months. The

effect of foreign currency forward contracts were not material to consolidated statement of operations for the year ended January 31, 2024.

Fair Value Measurements - Schedule of Financial Assets Measured at Fair Value on a Recurring Basis (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Short-term Investments:
Amortized Cost	$ 515,056
Estimated Fair Value	$ 515,163
Derivative Liability, Statement of Financial Position [Extensible Enumeration]	Accrued expenses and other current liabilities
Fair Value, Recurring
Cash and cash equivalents:
Amortized Cost	$ 83,613	$ 169,904
Gross Unrealized Gains	0	0
Gross Unrealized Losses	0	0
Estimated Fair Value	83,613	169,904
Short-term Investments:
Amortized Cost	515,056
Gross Unrealized Gains	341
Gross Unrealized Losses	(234)
Estimated Fair Value	515,163
Total asset measured at fair value, amortized cost	598,669	169,904
Total assets measured at fair value, gross unrealized gains	341	0
Assets, Gross Unrealized Loss, Fair Value Disclosure	(216)	0
Assets, Fair Value Disclosure	598,794	169,904
Derivative instruments:
Total liabilities measured at fair value	518
Level 2 \| Fair Value, Recurring \| Foreign currency forward contracts
Short-term Investments:
Total asset measured at fair value, amortized cost	0
Total assets measured at fair value, gross unrealized gains	0
Assets, Gross Unrealized Loss, Fair Value Disclosure	(18)
Assets, Fair Value Disclosure	18
Derivative instruments:
Total liabilities measured at fair value	518
Level 2 \| Fair Value, Recurring \| U.S. treasury securities
Short-term Investments:
Amortized Cost	244,778
Gross Unrealized Gains	150
Gross Unrealized Losses	(141)
Estimated Fair Value	244,787
Level 2 \| Fair Value, Recurring \| U.S. agency obligations
Short-term Investments:
Amortized Cost	79,693
Gross Unrealized Gains	50
Gross Unrealized Losses	(23)
Estimated Fair Value	79,720
Level 2 \| Fair Value, Recurring \| Corporate notes and bonds
Short-term Investments:
Amortized Cost	103,552
Gross Unrealized Gains	141
Gross Unrealized Losses	(70)
Estimated Fair Value	103,623
Level 2 \| Fair Value, Recurring \| Commercial paper
Short-term Investments:
Amortized Cost	46,523
Gross Unrealized Gains	0
Gross Unrealized Losses	0
Estimated Fair Value	46,523
Level 2 \| Fair Value, Recurring \| Certificates of deposit
Short-term Investments:
Amortized Cost	40,510
Gross Unrealized Gains	0
Gross Unrealized Losses	0
Estimated Fair Value	40,510
Money market funds \| Level 1 \| Fair Value, Recurring
Cash and cash equivalents:
Amortized Cost	63,137	169,904
Gross Unrealized Gains	0	0
Gross Unrealized Losses	0	0
Estimated Fair Value	63,137	$ 169,904
U.S. treasury securities \| Level 2 \| Fair Value, Recurring
Cash and cash equivalents:
Amortized Cost	9,495
Gross Unrealized Gains	0
Gross Unrealized Losses	0
Estimated Fair Value	9,495
Commercial paper \| Level 2 \| Fair Value, Recurring
Cash and cash equivalents:
Amortized Cost	10,981
Gross Unrealized Gains	0
Gross Unrealized Losses	0
Estimated Fair Value	$ 10,981

Balance Sheet Components - Summary of Property and Equipment Net (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Property Plant And Equipment [Line Items]
Total property and equipment	$ 49,737	$ 32,875
Less: accumulated depreciation and amortization	(15,804)	(8,281)
Property and equipment, net	$ 33,933	24,594
Furniture and fixtures
Property Plant And Equipment [Line Items]
Estimated Useful life	5 years
Total property and equipment	$ 1,394	1,292
Computers, equipment and software
Property Plant And Equipment [Line Items]
Estimated Useful life	3 years
Total property and equipment	$ 684	581
Capitalized internal-use software development costs
Property Plant And Equipment [Line Items]
Estimated Useful life	5 years
Total property and equipment	$ 41,934	25,817
Leasehold improvements
Property Plant And Equipment [Line Items]
Property, Plant, and Equipment, Useful Life, Term, Description [Extensible Enumeration]	Useful Life, Shorter of Lease Term or Asset Utility [Member]
Total property and equipment	$ 5,725	5,138
Construction in progress(1)
Property Plant And Equipment [Line Items]
Total property and equipment	$ 0	$ 47

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Jan. 31, 2024
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Reduction In Workforce and Related Charges (Details) $ in Millions		12 Months Ended
	Jun. 07, 2023	Jan. 31, 2024 USD ($)
Impairment Effects on Earnings Per Share [Line Items]
Workforce reduction percentage	0.08
Restructuring charges		$ 7.3
Benefit in stock-based compensation expense		2.1
Sales and marketing
Impairment Effects on Earnings Per Share [Line Items]
Restructuring charges		4.4
Research and development
Impairment Effects on Earnings Per Share [Line Items]
Restructuring charges		1.7
General and administrative
Impairment Effects on Earnings Per Share [Line Items]
Restructuring charges		0.6
Cost of Sales
Impairment Effects on Earnings Per Share [Line Items]
Restructuring charges		0.6
Employee Severance
Impairment Effects on Earnings Per Share [Line Items]
Restructuring charges		6.1
Payroll Taxes
Impairment Effects on Earnings Per Share [Line Items]
Restructuring charges		0.3
Other Restructuring
Impairment Effects on Earnings Per Share [Line Items]
Restructuring charges		$ 0.9

Commitments and Contingencies (Tables)

12 Months Ended

Jan. 31, 2024

Commitments and Contingencies Disclosure [Abstract]

Schedule of Outstanding Non Cancelable Office Lease, Hosting Infrastructure Commitments, and Other Commitments

As of January 31, 2024, the Company had outstanding hosting infrastructure commitments, and other commitments with a remaining term of 12 months or longer as follows (in thousands):


Years Ending January 31,	Hosting Infrastructure Commitments		Other Commitments		Total
2025	$	7,093	$	10,496	$	17,589
2026	2,907		1,329		4,236
2027	—		231		231



Total	$	10,000	$	12,056	$	22,056

Net Loss Per Share Attributable to Common Stockholders - Summary of Computation of Basic and Diluted Net Loss Per Share Attributable to Common Stockholders (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Earnings Per Share [Abstract]
Net loss	$ (190,668)	$ (274,298)	$ (290,138)
Weighted-average shares used to compute net loss per share attributable to Class A and Class B common stockholders, basic (in shares)	193,825	186,029	83,277
Weighted-average shares used to compute net loss per share attributable to Class A and Class B common stockholders, diluted (in shares)	193,825	186,029	83,277
Net loss per share attributable to Class A and Class B common stockholders, basic (dollars per share)	$ (0.98)	$ (1.47)	$ (3.48)
Net loss per share attributable to Class A and Class B common stockholders, diluted (dollars per share)	$ (0.98)	$ (1.47)	$ (3.48)

- Definition

The amount of net income (loss) for the period per each share of common stock or unit outstanding during the reporting period.

+ References

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The amount of net income (loss) for the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.

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-Paragraph 1
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482662/260-10-50-1

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Topic 220
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03(25))
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147483621/220-10-S99-2

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 942
-SubTopic 220
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.9-04(27))
-Publisher FASB
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Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Topic 944
-SubTopic 220
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04(23))
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-URI https://asc.fasb.org//1943274/2147483586/944-220-S99-1

Reference 15: http://www.xbrl.org/2003/role/exampleRef
-Topic 260
-SubTopic 10
-Name Accounting Standards Codification
-Section 55
-Paragraph 52
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482635/260-10-55-52

Reference 16: http://www.xbrl.org/2003/role/disclosureRef
-Topic 260
-SubTopic 10
-Name Accounting Standards Codification
-Section 45
-Paragraph 7
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147482689/260-10-45-7

+ Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Revenue and Performance Obligations

12 Months Ended

Jan. 31, 2024

Disaggregation of Revenue [Abstract]

Revenue and Performance Obligations

5. Revenue and Performance Obligations

Disaggregation of Revenue

The following table presents revenue by category (dollars in thousands):


	Year Ended January 31,
	2024				2023				2022
	Amount		% of Total Revenue		Amount		% of Total Revenue		Amount		% of Total Revenue
License	$	67,612	12	%	$	64,273	14	%	$	47,504	15	%
Support	420,948		72		349,855		73		247,566		77
Cloud-hosted services	76,086		13		46,860		10		18,613		6
Total subscription revenue	564,646		97		460,988		97		313,683		98
Professional services and other	18,491		3		14,901		3		7,086		2
Total revenue	$	583,137	100	%	$	475,889	100	%	$	320,769	100	%

The following table summarizes the revenue by region based on the billing address of customers who have contracted to use the Company's products and services (in thousands, except percentages):


	Year Ended January 31,
	2024				2023				2022
	Amount		% of Total Revenue		Amount		% of Total Revenue		Amount		% of Total Revenue
United States	$	408,211	70	%	$	345,973	73	%	$	235,428	73	%
Rest of the world	174,926		30		129,916		27		85,341		27
Total	$	583,137	100	%	$	475,889	100	%	$	320,769	100	%

No other country, outside of the United States, exceeded 10% of total revenue during the periods presented.

Contract Balances

Changes in deferred revenue and unbilled accounts receivable were as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022
Balance, beginning of period	$	302,244	$	223,289	$	147,297
Deferred revenue billings including reclassification to deferred revenue from customer deposits	643,541		552,799		395,153
Recognition of revenue, net of change in unbilled accounts receivable*	(584,232)		(473,844)		(319,161)
Balance, end of period	$	361,553	$	302,244	$	223,289
* Reconciliation to Revenue Reported per Consolidated Statements of Operations:
Revenue billed as of the end of the period	$	584,232	$	473,844	$	319,161
Increase in total unbilled accounts receivable	(1,095)		2,045		1,608
Revenue reported per Consolidated Statements of Operations	$	583,137	$	475,889	$	320,769

Unbilled accounts receivable represent revenue recognized on contracts for which billings have not yet been presented to customers because the amounts were earned but not contractually billable as of the balance sheet date. The unbilled accounts receivable balance is due within one year. As of January 31, 2024 and 2023, unbilled accounts receivable of approximately $3.8 million and $4.9 million, respectively, were included in accounts receivable on the Company’s consolidated balance sheets.

Remaining Performance Obligations (RPOs)

The typical stated customer contract term is one year but can range up to three years. RPOs include both deferred revenue and non-cancelable contracted amounts that will be invoiced and recognized as revenue in future periods. As of January 31, 2024 and 2023, the Company had $775.8 million, and $647.1 million, respectively, of remaining performance

obligations, which is comprised of product and services revenue not yet delivered. As of January 31, 2024 and January 31, 2023, the Company expected to recognize approximately 59% and 58%, respectively, of its remaining performance obligations as revenue over the next 12 months and the remainder thereafter.

RPOs exclude customer deposits, which are refundable pre-paid amounts that are expected to be recognized as revenue in future periods. These balances are included in customer deposits in the consolidated balance sheets and are classified as current because contractually customers can cancel these obligations with 30 days' written notice. The customer deposit balance is amortized to revenue over the term of the underlying contract as the customer’s right to cancel expires. If no contracts with customers are cancelled, the existing customer deposit balance will be recognized to revenue over the remaining stated term of the underlying contract which may be over the next 12 months or longer as follows (in thousands):


	As of January 31,
	2024		2023
Within the next 12 months	$	22,882	$	22,657
After the next 12 months	2,745		4,042
Total	$	25,627	$	26,699

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 9
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-9

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-10

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 15
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-15

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-12

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-12

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-12

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-12

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Subparagraph (e)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-12

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 13
-Subparagraph (b)(2)
-Publisher FASB
-URI https://asc.fasb.org//1943274/2147479806/606-10-50-13

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Name Accounting Standards Codification
-Topic 606
-Publisher FASB
-URI https://asc.fasb.org//606/tableOfContent

+ Details

Short-term Investments

12 Months Ended

Jan. 31, 2024

Investments, Debt and Equity Securities [Abstract]

Short-term Investments

6. Short-term Investments

The following tables summarize the fair values of the Company’s short-term investments (in thousands):


	As of January 31, 2024
	Amortized Cost		Unrealized Gains		Unrealized Losses		Fair Value
U.S. treasury securities	$	244,778	$	150	$	(141)	$	244,787
U.S. agency obligations	79,693		50		(23)		79,720
Corporate notes and bonds	103,552		141		(70)		103,623
Commercial paper	46,523		—		—		46,523
Certificates of deposit	40,510		—		—		40,510
Total short-term investments	$	515,056	$	341	$	(234)	$	515,163

The Company does not hold any marketable securities that have been in a continuous unrealized loss position for over 12 months. For short-term investments with an unrealized loss at January 31, 2024, the unrealized losses were not due to credit-related factors, the Company does not intend to sell these short-term investments, and it is more likely than not that the Company will hold these short-term investments until maturity or a recovery of the cost basis. Therefore, no allowance for expected credit losses was recorded as of January 31, 2024. Realized gains (losses) were not material during the year ended January 31, 2024.

The following table summarizes the contractual maturities of the Company’s short-term investments (in thousands):


	As of January 31, 2024
	Amortized Cost		Fair Value
Due within one year	$	447,001	$	446,902
Due after one year through five years	68,055		68,261
Total	$	515,056	$	515,163

Reduction In Workforce and Related Charges	12 Months Ended
Reduction In Workforce and Related Charges	Jan. 31, 2024
Restructuring and Related Activities [Abstract]
Reduction In Workforce and Related Charges	14. Reduction In Workforce and Related Charges On June 7, 2023, the Company announced a workforce reduction plan impacting approximately 8% of the Company’s workforce. The workforce reduction plan was intended to increase operational efficiency, decrease costs and increase profitability. As of January 31, 2024, the Company has completed the reduction plan. As of January 31, 2024, the reduction in workforce liability was paid in full. During the year ended January 31, 2024, the Company incurred $7.3 million of charges related to the plan, consisting of $6.1 million of employee severance, $0.3 million in payroll taxes, and $0.9 million in other plan-related charges. These charges were recorded within the consolidated statements of operations, of which, $4.4 million was recorded in sales and marketing, $1.7 million in research and development, and $0.6 million in general and administrative. The remaining $0.6 million was recorded in cost of revenues. The $7.3 million of cash charges described above were offset by a $2.1 million benefit in stock-based compensation expense, primarily due to reversal of stock-based compensation for amounts that were not vested under the terms and conditions of the original award.

Revenue and Performance Obligations - Summary of Revenue Disaggregated by Category (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Disaggregation Of Revenue [Line Items]
Total revenue	$ 583,137	$ 475,889	$ 320,769
Revenue \| Product
Disaggregation Of Revenue [Line Items]
% of Total Revenue	100.00%	100.00%	100.00%
Subscription revenue
Disaggregation Of Revenue [Line Items]
Total revenue	$ 564,646	$ 460,988	$ 313,683
Subscription revenue \| Revenue \| Product
Disaggregation Of Revenue [Line Items]
% of Total Revenue	97.00%	97.00%	98.00%
Subscription revenue \| License
Disaggregation Of Revenue [Line Items]
Total revenue	$ 67,612	$ 64,273	$ 47,504
Subscription revenue \| License \| Revenue \| Product
Disaggregation Of Revenue [Line Items]
% of Total Revenue	12.00%	14.00%	15.00%
Subscription revenue \| Support
Disaggregation Of Revenue [Line Items]
Total revenue	$ 420,948	$ 349,855	$ 247,566
Subscription revenue \| Support \| Revenue \| Product
Disaggregation Of Revenue [Line Items]
% of Total Revenue	72.00%	73.00%	77.00%
Subscription revenue \| Cloud-hosted services
Disaggregation Of Revenue [Line Items]
Total revenue	$ 76,086	$ 46,860	$ 18,613
Subscription revenue \| Cloud-hosted services \| Revenue \| Product
Disaggregation Of Revenue [Line Items]
% of Total Revenue	13.00%	10.00%	6.00%
Professional services and other
Disaggregation Of Revenue [Line Items]
Total revenue	$ 18,491	$ 14,901	$ 7,086
Professional services and other \| Revenue \| Product
Disaggregation Of Revenue [Line Items]
% of Total Revenue	3.00%	3.00%	2.00%

Balance Sheet Components - Accrued Compensation and Benefits (Details) - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023
Compensation And Benefits [Abstract]
Accrued commissions	$ 15,366	$ 16,932
Accrued bonus	4,028	3,220
Accrued vacation	21,446	20,614
Accrued payroll and withholding taxes	8,911	11,574
ESPP employee contributions	3,293	4,247
Other	2,963	2,041
Total accrued compensation and benefits	$ 56,007	$ 58,628

Pay vs Performance Disclosure - USD ($) $ in Thousands	12 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Jan. 31, 2024	Jan. 31, 2023	Jan. 31, 2022
Pay vs Performance Disclosure
Net loss	$ (190,668)	$ (274,298)	$ (290,138)

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Summary of Significant Accounting Policies - Additional Information (Details)	12 Months Ended
	Jan. 31, 2024 USD ($) Segment	Jan. 31, 2023 USD ($)	Jan. 31, 2022 USD ($)
Summary Of Significant Accounting Policies [Line Items]
Contract assets	$ 3,800,000	$ 4,900,000
Sales commissions amortization period	5 years
Advertising costs	$ 15,400,000	11,100,000	$ 6,300,000
Impairment charge	$ 0	$ 0	$ 0
Number of operating segments \| Segment	1
Number of reportable segments \| Segment	1
Employer contributions under 401(k) plan	$ 0
Computer Software, Intangible Asset
Summary Of Significant Accounting Policies [Line Items]
Internal-use software, useful life (in years)	5 years
Minimum
Summary Of Significant Accounting Policies [Line Items]
Estimated Useful life	3 years
Subscription revenue from contracts generate period	1 year
Contract with customer, customer payments term	30 days
Maximum
Summary Of Significant Accounting Policies [Line Items]
Estimated Useful life	5 years
Subscription revenue from contracts generate period	3 years
Contract with customer, customer payments term	60 days
One Cloud Service Provider Marketplace \| Accounts Receivable \| Customer Concentration Risk
Summary Of Significant Accounting Policies [Line Items]
% of Total Revenue	20.00%	11.00%
One Customer \| Accounts Receivable \| Customer Concentration Risk
Summary Of Significant Accounting Policies [Line Items]
% of Total Revenue		11.00%

Balance Sheet Components (Tables)

12 Months Ended

Jan. 31, 2024

Supplemental Balance Sheet Disclosures [Abstract]

Summary of Property and Equipment, Net

Property and equipment, net are comprised of the following (in thousands):


	Estimated Useful life	As of January 31,
		2024		2023
Furniture and fixtures	5 years	$	1,394	$	1,292
Computers, equipment and software	3 years	684		581
Capitalized internal-use software development costs	5 years	41,934		25,817
Leasehold improvements	Shorter of useful life or lease term	5,725		5,138
Construction in progress(1)		—		47
Total property and equipment		49,737		32,875
Less: accumulated depreciation and amortization		(15,804)		(8,281)
Property and equipment, net		$	33,933	$	24,594

(1)This represents internal-use software not yet available for general release.

Summary of Accrued Expenses and Other Liabilities

Accrued expenses and other liabilities are comprised of the following (in thousands):


	As of January 31,
	2024		2023
Acquisition holdback, current	$	3,554	$	—
Accrued expenses	1,969		3,552
Customer overpayment	2,058		670
Sales tax payable	1,841		1,480
Accrued income taxes payable	1,178		1,081
Derivative liabilities	518		—
Total accrued expenses and other current liabilities	$	11,118	$	6,783

Summary of Accrued Compensation and Benefits

Accrued compensation and benefits are comprised of the following (in thousands):


	As of January 31,
	2024		2023
Accrued commissions	$	15,366	$	16,932
Accrued bonus	4,028		3,220
Accrued vacation	21,446		20,614
Accrued payroll and withholding taxes	8,911		11,574
ESPP employee contributions	3,293		4,247
Other	2,963		2,041
Total accrued compensation and benefits	$	56,007	$	58,628

Summary of Activity of Deferred Contract Acquisition Costs

The following table summarizes the activity of the deferred contract acquisition costs (in thousands):


	Year Ended January 31,
	2024		2023		2022
Beginning balance	$	124,098	$	89,331	$	50,245
Capitalization of contract acquisition costs	60,754		78,146		64,834
Amortization of deferred contract acquisition costs	(54,512)		(43,379)		(25,748)
Ending balance	$	130,340	$	124,098	$	89,331
Deferred contract acquisition costs, current	$	50,285	$	42,812	$	32,205
Deferred contract acquisition costs, non-current	80,055		81,286		57,126
Total deferred contract acquisition costs	$	130,340	$	124,098	$	89,331

Common Stock and Stockholders' Equity (Tables)

12 Months Ended

Jan. 31, 2024

Equity [Abstract]

Schedule of Reserved Shares of Common Stock for Future Issuance

The Company reserved shares of common stock for future issuance as follows (in thousands):


	As of January 31,
	2024	2023







Options outstanding	6,364	9,315
Restricted stock units outstanding	12,067	11,588
Remaining shares available for future issuance under the 2021 Plan	24,956	21,466




2021 Employee Stock Purchase Plan	4,102	3,008
Total	47,489	45,377

Schedule of Stock Option Activity

The following table summarizes stock option activity for the 2021 Plan (number of options outstanding and aggregate intrinsic value are in thousands):


	Options Outstanding
	Number of Options Outstanding (in thousands)	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Term (in years)	Aggregate Intrinsic Value (in thousands)
Balance as of January 31, 2023	9,315	$	1.92	4.6	$	281,837

Stock options exercised	(2,934)	$	2.05		$	67,598
Stock options cancelled/forfeited/expired	(17)	$	23.62
Balance as of January 31, 2024	6,364	$	1.81	3.6	$	127,898
Exercisable as of January 31, 2024	6,351	$	1.75	3.6	$	127,896

Schedule of RSU Activity

The Company’s summary of RSUs activity under the 2014 Plan and the 2021 Plan is as follows (shares in thousands):


	Number of Awards	Weighted-Average Grant Date Fair Value
Outstanding and unvested at January 31, 2023	11,588	$	42.48
RSUs granted	8,524	$	28.16
RSUs released	(5,556)	$	38.28
RSUs cancelled	(2,489)	$	36.70
Outstanding and unvested at January 31, 2024	12,067	$	35.48

Summary of Assumptions Used to Estimate Fair Value of Employee Stock Purchase Plan Using Black-Scholes Option Pricing Model

The following table summarizes the assumptions used in the Black-Scholes option-pricing model to determine fair value of the Company’s common shares to be issued under the ESPP for the offering periods beginning in December 2021:


	Year Ended January 31,
	2024	2023
Expected term (in years)	0.5 - 2.0	0.5 - 2.0
Expected volatility	44.49% - 83.80%	44.49% - 69.11%
Risk-free interest rate	0.16% - 5.26%	0.16% - 4.64%
Dividend yield	0%	0%

Summary of Stock-Based Compensation Expense

Total stock-based compensation expense recognized in the Company’s consolidated statements of operations is as follows (in thousands):


	Year Ended January 31,
	2024		2023		2022
Cost of support	$	9,819	$	8,485	$	8,073
Cost of cloud-hosted services	2,195		2,761		2,482
Cost of professional services and other	2,654		2,555		3,367
Sales and marketing	54,861		58,205		64,991
Research and development	49,401		46,255		67,865
General and administrative	51,687		52,900		53,790
Stock-based compensation expenses, net of amounts capitalized	$	170,617	$	171,161	$	200,568
Capitalized stock-based compensation	4,785		4,207		3,562
Total stock-based compensation expense	$	175,402	$	175,368	$	204,130

Fair Value Measurements

12 Months Ended

Jan. 31, 2024

Fair Value Disclosures [Abstract]

Fair Value Measurements

7. Fair Value Measurements

The Company reports all financial assets and liabilities and nonfinancial assets and liabilities that are recognized or disclosed at fair value in the consolidated financial statements on a recurring basis. The authoritative guidance establishes a fair value hierarchy that prioritizes the inputs to valuation techniques used to measure fair value. The hierarchy gives the

highest priority to unadjusted quoted prices in active markets for identical assets or liabilities (Level 1 measurements) and the lowest priority to measurements involving significant unobservable inputs (Level 3 measurements). The three levels of the fair value hierarchy are as follows:

•Level 1—Inputs are quoted prices (unadjusted) in active markets for identical assets or liabilities that the Company has the ability to access at the measurement date.

•Level 2—Inputs are inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly or indirectly.

•Level 3—Inputs are unobservable inputs for the asset or liability.

The level in the fair value hierarchy within which a fair value measurement in its entirety falls is based on the lowest-level input that is significant to the fair value measurement in its entirety.


	Fair Value Measurement As of January 31, 2024
	Fair Value Level	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Assets:
Cash and cash equivalents:
Money market funds	Level 1	$	63,137	$	—	$	—	$	63,137
U.S. treasury securities	Level 2	9,495		—		—		9,495
Commercial paper	Level 2	10,981		—		—		10,981
Total assets measured at fair value included in cash and cash equivalents		$	83,613	$	—	$	—	$	83,613
Short-term Investments:
U.S. treasury securities	Level 2	$	244,778	150		(141)		$	244,787
U.S. agency obligations	Level 2	79,693		50		(23)		79,720
Corporate notes and bonds	Level 2	103,552		141		(70)		103,623
Commercial paper	Level 2	46,523		—		—		46,523
Certificates of deposit	Level 2	40,510		—		—		40,510
Total short-term investments		$	515,056	$	341	$	(234)	$	515,163
Derivative instruments:
Foreign currency forward contracts	Level 2	—		—		18		18
Total assets measured at fair value		$	598,669	$	341	$	(216)	$	598,794
Liabilities:
Derivative instruments:
Foreign currency forward contracts	Level 2	$	—	$	—	$	518	$	518
Total derivative instruments		—		—		518		518
Total liabilities measured at fair value		$	—	$	—	$	518	$	518


	Fair Value Measurement As of January 31, 2023
	Fair Value Level	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value
Assets:
Cash and cash equivalents:
Money market funds	Level 1	$	169,904	$	—	$	—	$	169,904
Total cash and cash equivalents		169,904		—		—		169,904
Total assets measured at fair value		$	169,904	—		—		$	169,904

Money market funds are cash equivalents with remaining maturities of three months or less at the date of purchase. The Company uses quoted prices in active markets for identical assets to determine the fair value of its Level 1 investments in money market funds.

The consolidated financial statements as of January 31, 2024 and January 31, 2023, do not include any nonrecurring fair value measurements relating to assets or liabilities. There were no transfers between fair value measurement levels during the year ended January 31, 2024 and January 31, 2023.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details